Mossy Ford

Internet Approved, Blue Oval Certified

4570 Mission Bay Drive
San Diego, CA 92109

Sales: (858) 799-0163

Service: (888) 450-7340

Today 8:30 AM - 9:00 PM
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https://static.cargurus.com/images/forsale/2018/06/02/20/33/2017_jeep_grand_cherokee-pic-6849088000185680145-152x114.jpeg

2017 Jeep Grand Cherokee Limited 4WD Used Cars in San Diego, CA 92109

Good Deal
$2,486 BELOW
CarGurus IMV of $30,058

Price: $27,572

Mileage: 41,820

Location: San Diego, CA 92109

Average time on market: 48 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Diamond Black Crystal Pearlcoat Description: Used 2017 Jeep Grand Cherokee Limited 4WD for sale - $27,572, 41,820 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/06/23/20/26/2015_ford_fusion_energi-pic-14340094747333684-152x114.jpeg

2015 Ford Fusion Energi Titanium Used Cars in San Diego, CA 92109

Good Deal
$1,463 BELOW
CarGurus IMV of $14,360

Price: $12,897

Mileage: 83,038

Location: San Diego, CA 92109

Average time on market: 31 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Description: Used 2015 Ford Fusion Energi Titanium for sale - $12,897, 83,038 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/22/21/12/2016_ford_escape-pic-6890296928175007393-152x114.jpeg

2016 Ford Escape S Used Cars in San Diego, CA 92109

Good Deal
$938 BELOW
CarGurus IMV of $15,936

Price: $14,998

Mileage: 23,051

Location: San Diego, CA 92109

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2016 Ford Escape S for sale - $14,998, 23,051 miles
https://static.cargurus.com/images/forsale/2018/05/02/01/08/2013_dodge_durango-pic-4458411749612439525-152x114.jpeg

2013 Dodge Durango Crew Used Cars in San Diego, CA 92109

Fair Deal
$870 BELOW
CarGurus IMV of $17,868

Price: $16,998

Mileage: 78,749

Location: San Diego, CA 92109

Average time on market: 24 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Brilliant Black Crystal Pearlcoat Description: Used 2013 Dodge Durango Crew for sale - $16,998, 78,749 miles with Leather Seats, Aluminum Wheels, Navigation System, Quick Order Package
https://static.cargurus.com/images/forsale/2018/06/28/20/45/2014_dodge_charger-pic-8633326103335010869-152x114.jpeg

2014 Dodge Charger SE RWD Used Cars in San Diego, CA 92109

Fair Deal
$795 BELOW
CarGurus IMV of $15,763

Price: $14,968

Mileage: 43,625

Location: San Diego, CA 92109

Average time on market: 24 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Bright White Clearcoat Description: Used 2014 Dodge Charger SE RWD for sale - $14,968, 43,625 miles with Aluminum Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/03/16/15/57/2016_bmw_3_series-pic-5600520798558472969-152x114.jpeg

2016 BMW 3 Series 328d xDrive Wagon AWD Used Cars in San Diego, CA 92109

Fair Deal
$1,401 BELOW
CarGurus IMV of $34,398

Price: $32,997

Mileage: 23,269

Location: San Diego, CA 92109

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Mineral Gray Metallic Description: Used 2016 BMW 3 Series 328d xDrive Wagon AWD for sale - $32,997, 23,269 miles with Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/06/26/20/53/2016_toyota_tacoma-pic-2869809704557549211-152x114.jpeg

2016 Toyota Tacoma Used Cars in San Diego, CA 92109

Fair Deal
$1,308 BELOW
CarGurus IMV of $32,305

Price: $30,997

Mileage: 18,945

Location: San Diego, CA 92109

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Super White Description: Used 2016 Toyota Tacoma for sale - $30,997, 18,945 miles
https://static.cargurus.com/images/forsale/2018/06/19/20/42/2018_nissan_sentra-pic-637995532174201554-152x114.jpeg

2018 Nissan Sentra SR FWD Used Cars in San Diego, CA 92109

Fair Deal
$780 BELOW
CarGurus IMV of $19,024

Price: $18,244

Mileage: 7,348

Location: San Diego, CA 92109

Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Aspen White Description: Used 2018 Nissan Sentra SR FWD for sale - $18,244, 7,348 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/07/00/08/2013_cadillac_srx-pic-4148873112216349468-152x114.jpeg

2013 Cadillac SRX Premium FWD Used Cars in San Diego, CA 92109

Fair Deal
$697 BELOW
CarGurus IMV of $18,625

Price: $17,928

Mileage: 82,118

Location: San Diego, CA 92109

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Raven Description: Used 2013 Cadillac SRX Premium FWD for sale - $17,928, 82,118 miles with Leather Seats, Sunroof/Moonroof, Wood Trim Package, Navigation System, Alloy Wheels, Memory Package, Backup Camera, Remote Start, Trim Package
https://static.cargurus.com/images/forsale/2018/06/23/20/26/2017_ford_f-150-pic-322606183834537815-152x114.jpeg

2017 Ford F-150 XLT SuperCrew 4WD Used Cars in San Diego, CA 92109

Fair Deal
$942 BELOW
CarGurus IMV of $31,940

Price: $30,998

Mileage: 28,750

Location: San Diego, CA 92109

Average time on market: 48 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2017 Ford F-150 XLT SuperCrew 4WD for sale - $30,998, 28,750 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/29/20/47/2011_mercedes-benz_e-class-pic-3379277031075221140-152x114.jpeg

2011 Mercedes-Benz E-Class Used Cars in San Diego, CA 92109

Fair Deal
$635 BELOW
CarGurus IMV of $16,630

Price: $15,995

Mileage: 87,557

Location: San Diego, CA 92109

Average time on market: 37 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Description: Used 2011 Mercedes-Benz E-Class for sale - $15,995, 87,557 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/21/21/20/2017_nissan_frontier-pic-1084554863351688242-152x114.jpeg

2017 Nissan Frontier SV V6 Crew Cab Used Cars in San Diego, CA 92109

Fair Deal
$430 BELOW
CarGurus IMV of $21,928

Price: $21,498

Mileage: 16,418

Location: San Diego, CA 92109

Average time on market: 34 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Glacier White Description: Used 2017 Nissan Frontier SV V6 Crew Cab for sale - $21,498, 16,418 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/27/20/17/2016_acura_mdx-pic-6904056573126552367-152x114.jpeg

2016 Acura MDX Used Cars in San Diego, CA 92109

Fair Deal
$625 BELOW
CarGurus IMV of $30,337

Price: $29,712

Mileage: 44,374

Location: San Diego, CA 92109

Average time on market: 31 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Graphite Luster Metallic Description: Used 2016 Acura MDX for sale - $29,712, 44,374 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/05/11/20/56/2015_chevrolet_tahoe-pic-968239521269507098-152x114.jpeg

2015 Chevrolet Tahoe LTZ RWD Used Cars in San Diego, CA 92109

Fair Deal
$652 BELOW
CarGurus IMV of $45,651

Price: $44,999

Mileage: 26,089

Location: San Diego, CA 92109

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2015 Chevrolet Tahoe LTZ RWD for sale - $44,999, 26,089 miles
https://static.cargurus.com/images/forsale/2018/06/16/07/12/2018_ford_f-150-pic-6062440698956411477-152x114.jpeg

2018 Ford F-150 SVT Raptor SuperCrew 4WD Used Cars in San Diego, CA 92109

Fair Deal
$1,165 BELOW
CarGurus IMV of $71,146

Price: $69,981

Mileage: 3,510

Location: San Diego, CA 92109

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Oxford White Description: Used 2018 Ford F-150 SVT Raptor SuperCrew 4WD for sale - $69,981, 3,510 miles with Aluminum Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Mar 26, 2018
Fantastic! Answered all of my questions.
Jan 15, 2018
Good follow up. High pricing.
1 people found this review helpful.
Jan 7, 2018
They responded in a timely manner and did a follow up soon after.
Dec 26, 2017
Sdflyr
They had an ad for a Nissan Leaf but when I called them they told me it was sold. I got three more calls from salesmen trying to lure me to come to their sale lot for other than what I was looking for. Waste of my time.
Nov 12, 2017
GuruZCWPF
They reply to me the next day. Pretty fast . Thank you
Sep 8, 2017
Bad experience. Lots of poor reviews and here's another. Contacted dealer through car gurus told them I was ready to buy and driving from Huntington Beach. Two hours later I there test drove the truck, negotiated for 45 minutes they wanted 46,500 and the ad price was 41,704. At this point they had run my credit and another employee walks up and says the truck is sold to another customer. Worked out great for me went home and bought the same truck for the same price with no hassle.
4 people found this review helpful.
Aug 15, 2017
When I wrote my first review, I had just received a first intro email and text but there wasn't any followup. Since, then there has been several text messages and am hoping that it continues.
Jul 15, 2017
marcn
Immediate followup but we had already found a car at newer car at almost same time that was similarly priced.
May 29, 2017
warndt
High pressure sales team. Sales manager literally chased me out the door. If it wasn't for "Mike the Closer", I probably would have bought from them since I liked the product, however, I won't be intimidated or rushed into any decisions on the spot! There are plenty more dealerships that know how to treat a customer with dignity and respect. I will never again step onto their lot regardless of product or price. William
3 people found this review helpful.
Response from current dealership:
William,

I am disappointed to learn of this situation you have described. I would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact myself at your earliest convenience and I will do my best to make this right. You can reach me at 858.366.2115.

Dennis Weaver
Director of Sales
Mossy Ford
Mar 4, 2017
Overall, I would describe my experience at Mossy Ford as fair. We ended up purchasing the used van from the CarGurus ad, and we are very happy with it. Jennifer is the salesperson we worked with, and she is great to work with. My only gripe is that the dealership couldn't find the second set of keys for the van, and they were supposed to send them to us. However, the second set of keys was never found. Instead of ponying up for a key, the dealership offered to split the cost of a new key with me, my share being $125.
1 people found this review helpful.
Feb 12, 2017
5
Fast response time and helpful.
Dec 2, 2016
Was good.
Nov 19, 2016
Perfect
Sep 30, 2016
Car sold. Missy located another via dealer trade. Good news. $20,000 over sticker. Bad news.
Jul 27, 2016
A salesperson responded quickly and made clear he was anxious to help facilitate the purchase however, the dealership wanted $15K over MSRP as such I simply thanked him for his time.
Jul 24, 2016
Although a car purchase is always a car purchase - this dealer made it easy. They were responsive, reasonable, generally easy to deal with. The car was as advertised and I took it home as soon as the dealer finished their reconditioning.
1 people found this review helpful.
Read 17 old reviews
Feb 21, 2016
I told them what kind of vehicle I was looking 4 and they said they were going to call me back. Well that call never came. So I call them several time. No one seems to know Anything. Salespeople do not communicate with one another at all.
1 people found this review helpful.
Response from current dealership:
Lee,
My name is Dennis Weaver and I am the Internet Director here at Mossy Ford. I wanted to start by saying I apologize that you were not able to get the information you requested from one of my Internet Sales Managers. Please contact me directly and let me get personally involved for you.  You can reach me at (858)366-2115.

I look forward to your call Lee.


Dennis Weaver
Mossy Ford
Internet Director
Dec 28, 2015
fair price good service
Nov 7, 2015
Excellent. Very service oriented. I would go back in a heart beat.
Sep 11, 2015
I contacted the dealer via CarGurus email request. I received an immediate call from a sales agent. I made an appointment to meet the agent three days later. After renting a vehicle one-way I drove the 5 hours to the dealership, arriving 30 minutes early. I was greated by Dennis, Sales Manager, and advised the agent had to change shifts; however, another agent would help me. I was turned over to John. John advised he would get the keys and pull the vehicle up front. After about 10 minutes, John advised he could not find the keys. He had us go out to the lot and look at yhe vehicle whike he continued to look for the keys. After another 10 minutes orvso, John used a universal remote to open the vehicle. John then advised that Mossy Ford owns the Toyota dealership across the street and if I wanted to buy the vehicle they could have keys made. I advised I wasn't going to negotiate a sale without driving the vehicle first. John said the Toyota service manager was coming over regarding the key issue. After about 15 minutes I advised John that I was going to leave in 30 minutes if he didn't have a key. After 30 minutes of sitting outside on a bench with no contact from John or Dennis, I went to the door to tell John I was leaving. John nor Dennis said a word, and John just waived good bye.
3 people found this review helpful.
Sep 9, 2015
enlghtn
Overall, their service was not to my preference. The first rep contacted me immediately, but after a few texts, she never responded with the requested information. A few days later a series of 4 different reps contacted me by email and text, all seeming a little more pushy and coming across more eager to make a sale than to make a customer happy. That's where I stopped communication with them. I can't comment on their in person service, car descriptions, etc.
Aug 16, 2015
BobnVic
5
Original deal was changed and it should not have taken aprox. 6 weeks to fix contract ????
Jul 21, 2015
They couldn't find the car. didn't know where it was on the lot.
1 people found this review helpful.
May 18, 2015
My experience was the best, then got weird in financing. Coco Vaughan picked up the dropped finance/customer ball the next day and scored a touchdown for Mossy and I. She is the best, go straight to her. And, she is very nice to boot.
May 7, 2015
John Kidd has been extremely patient and very professional, although we haven't quite decided on a vehicle, his service to us has been exceptional.
May 5, 2015
Very attentive.
Feb 24, 2015
Paulette gives excellent customer service !!! Looking forward to buying my next car from her!
Sep 11, 2014
Internet Sales was very helpful. Purchased car
May 8, 2014
Excellenct service. They went the extra mile to make sure everything was in place when I arrived.
Apr 12, 2013
stewmayer
Honest dealing, fair pricing, courteous and accommodating sales staff. Would recommend.
Dec 26, 2012
First class service and I bought a great car!
Apr 6, 2012
GGHomes
I went down to Mossy with my 9 year old to investigate leasing a car. We bought an Expedition from them in 2003. Daughter was with me then, too, in an infant seat. I knew I liked the Edge--we had "The Beast" and a smaller VW wagon (w/ 175K miles) to sell or trade in and I had been tracking what those approximate values were for months. While I wasn't looking forward to selling them myself, I knew I could and should to minimize my new car payment with the bigger down. My salesman Eric showed me a few vehicles on the lot and we test drove one and then he finally started to close. I was patient with this but it was just a financial question. I am a sales professional too so this was expected and if Eric had been any less of a pro or listener, I would have walked. He was great and patient with my need to keep my daughter comfortable during our now prolonged visit. We finally got to the point where the Manager (Michael) gets called in and we eventually worked out a deal I could live with. Not having to sell these two well ridden cars was a huge relief. We were of course able to drive away in our new sporty Edge that night--albeit many hours later--and Eric even synced my smart phone to the car for me. I am again very satisfied with the service, the car and the process. Noone is perfect but they've got it pretty darn close at Mossy Ford. fyi: I recommend the Finishing Touch (sealant) to keep your car looking great inside and out. It worked wonders for our 9 yr old Expedition. Mossy will give you a rental car while it's being done and early am service pick up is always a breeze and a hot cup of coffee is yours for the asking...:) All good in my book.
Jan 17, 2012
Everyone I came into contact with at Mossy Ford on Mission Bay Drive was wonderful! They were quick to respond to my request for more info about a vehicle and the car i bought is awesome and it was a great deal.

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