Mossy Ford

Internet Approved, Blue Oval Certified

4570 Mission Bay Drive
San Diego, CA 92109

Sales: (858) 799-0163

Service: (888) 450-7340

Today 8:30 AM - 8:00 PM
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2016 Ford Explorer XLT Used Cars in San Diego, CA 92109

Good Deal
$2,809 BELOW
CarGurus IMV of $29,809

Price: $27,000

Mileage: 11,654

Location: San Diego, CA 92109

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Jeans Metallic Description: Used 2016 Ford Explorer XLT for sale - $27,000, 11,654 miles with Aluminum Wheels
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2014 Ford Fiesta ST Used Cars in San Diego, CA 92109

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Price: $14,000

Mileage: 28,407

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Average time on market: 50 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Tuxedo Black Metallic Description: Used 2014 Ford Fiesta ST for sale - $14,000, 28,407 miles with Navigation System, Sunroof/Moonroof, Alloy Wheels
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2017 Ford Edge Titanium Used Cars in San Diego, CA 92109

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CarGurus IMV of $28,908

Price: $27,000

Mileage: 16,589

Location: San Diego, CA 92109

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2017 Ford Edge Titanium for sale - $27,000, 16,589 miles with Alloy Wheels
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2014 Honda CR-V EX-L Used Cars in San Diego, CA 92109

Good Deal
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CarGurus IMV of $19,945

Price: $18,500

Mileage: 35,899

Location: San Diego, CA 92109

Average time on market: 33 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Alabaster Silver Metallic Description: Used 2014 Honda CR-V EX-L for sale - $18,500, 35,899 miles with Sunroof/Moonroof, Alloy Wheels
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2016 Ford Focus SE Used Cars in San Diego, CA 92109

Good Deal
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CarGurus IMV of $11,511

Price: $10,000

Mileage: 45,178

Location: San Diego, CA 92109

Average time on market: 56 days Certified Pre-Owned: No Transmission: Automatic Color: Ingot Silver Description: Used 2016 Ford Focus SE for sale - $10,000, 45,178 miles with Alloy Wheels
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2016 Ford Escape SE Used Cars in San Diego, CA 92109

Good Deal
$1,248 BELOW
CarGurus IMV of $17,248

Price: $16,000

Mileage: 35,184

Location: San Diego, CA 92109

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2016 Ford Escape SE for sale - $16,000, 35,184 miles with Alloy Wheels
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2016 Ford Explorer XLT Used Cars in San Diego, CA 92109

Good Deal
$1,617 BELOW
CarGurus IMV of $29,617

Price: $28,000

Mileage: 21,123

Location: San Diego, CA 92109

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2016 Ford Explorer XLT for sale - $28,000, 21,123 miles with Aluminum Wheels, Remote Start, Navigation System, Comfort Package
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2008 Toyota Highlander Base Used Cars in San Diego, CA 92109

Fair Deal
$976 BELOW
CarGurus IMV of $11,176

Price: $10,200

Mileage: 113,535

Location: San Diego, CA 92109

Average time on market: 23 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Classic Silver Metallic Description: Used 2008 Toyota Highlander Base for sale - $10,200, 113,535 miles with Alloy Wheels
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2017 Ford Explorer Limited Used Cars in San Diego, CA 92109

Fair Deal
$1,326 BELOW
CarGurus IMV of $35,326

Price: $34,000

Mileage: 14,996

Location: San Diego, CA 92109

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2017 Ford Explorer Limited for sale - $34,000, 14,996 miles with Navigation System, Sunroof/Moonroof, Aluminum Wheels
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2016 Ford Transit Cargo 250 3dr SWB Low Roof w/60/40 Side Passenger Doors Used Cars in San Diego, CA 92109

Fair Deal
$845 BELOW
CarGurus IMV of $22,845

Price: $22,000

Mileage: 10,585

Location: San Diego, CA 92109

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Oxford White Description: Used 2016 Ford Transit Cargo 250 3dr SWB Low Roof w/60/40 Side Passenger Doors for sale - $22,000, 10,585 miles with Backup Camera
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2014 Ram 1500 Used Cars in San Diego, CA 92109

Fair Deal
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CarGurus IMV of $26,515

Price: $24,800

Mileage: 27,394

Location: San Diego, CA 92109

Average time on market: 35 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Clearcoat Description: Used 2014 Ram 1500 for sale - $24,800, 27,394 miles with Steel Wheels
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2017 Ford C-Max SE Energi Used Cars in San Diego, CA 92109

Fair Deal
$1,946 BELOW
CarGurus IMV of $21,946

Price: $20,000

Mileage: 5,099

Location: San Diego, CA 92109

Average time on market: 25 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2017 Ford C-Max SE Energi for sale - $20,000, 5,099 miles with Alloy Wheels
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2013 Subaru Impreza WRX Used Cars in San Diego, CA 92109

Fair Deal
$704 BELOW
CarGurus IMV of $22,704

Price: $22,000

Mileage: 47,303

Location: San Diego, CA 92109

Average time on market: 33 days Certified Pre-Owned: No Transmission: 5-Speed Manual Color: Ice Silver Metallic Description: Used 2013 Subaru Impreza WRX for sale - $22,000, 47,303 miles with Alloy Wheels
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2017 Ford Explorer Limited Used Cars in San Diego, CA 92109

Fair Deal
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CarGurus IMV of $38,339

Price: $37,175

Mileage: 3,009

Location: San Diego, CA 92109

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2017 Ford Explorer Limited for sale - $37,175, 3,009 miles with Navigation System, Aluminum Wheels
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2017 Ford F-150 XLT SuperCrew Used Cars in San Diego, CA 92109

Fair Deal
$890 BELOW
CarGurus IMV of $29,890

Price: $29,000

Mileage: 23,588

Location: San Diego, CA 92109

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Color: Ingot Silver Metallic Description: Used 2017 Ford F-150 XLT SuperCrew for sale - $29,000, 23,588 miles with Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 12, 2017
GuruZCWPF
They reply to me the next day. Pretty fast . Thank you
Is this review helpful? Yes | No
Sep 8, 2017
Bad experience. Lots of poor reviews and here's another. Contacted dealer through car gurus told them I was ready to buy and driving from Huntington Beach. Two hours later I there test drove the truck, negotiated for 45 minutes they wanted 46,500 and the ad price was 41,704. At this point they had run my credit and another employee walks up and says the truck is sold to another customer. Worked out great for me went home and bought the same truck for the same price with no hassle.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Aug 15, 2017
When I wrote my first review, I had just received a first intro email and text but there wasn't any followup. Since, then there has been several text messages and am hoping that it continues.
Is this review helpful? Yes | No
Jul 15, 2017
marcn
Immediate followup but we had already found a car at newer car at almost same time that was similarly priced.
Is this review helpful? Yes | No
May 29, 2017
warndt
High pressure sales team. Sales manager literally chased me out the door. If it wasn't for "Mike the Closer", I probably would have bought from them since I liked the product, however, I won't be intimidated or rushed into any decisions on the spot! There are plenty more dealerships that know how to treat a customer with dignity and respect. I will never again step onto their lot regardless of product or price. William
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Mossy Ford:

William,

I am disappointed to learn of this situation you have described. I would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact myself at your earliest convenience and I will do my best to make this right. You can reach me at 858.366.2115.

Dennis Weaver
Director of Sales
Mossy Ford
Mar 4, 2017
Overall, I would describe my experience at Mossy Ford as fair. We ended up purchasing the used van from the CarGurus ad, and we are very happy with it. Jennifer is the salesperson we worked with, and she is great to work with. My only gripe is that the dealership couldn't find the second set of keys for the van, and they were supposed to send them to us. However, the second set of keys was never found. Instead of ponying up for a key, the dealership offered to split the cost of a new key with me, my share being $125.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 12, 2017
5
Fast response time and helpful.
Is this review helpful? Yes | No
Dec 2, 2016
Was good.
Is this review helpful? Yes | No
Nov 19, 2016
Perfect
Is this review helpful? Yes | No
Sep 30, 2016
Car sold. Missy located another via dealer trade. Good news. $20,000 over sticker. Bad news.
Is this review helpful? Yes | No
Jul 27, 2016
A salesperson responded quickly and made clear he was anxious to help facilitate the purchase however, the dealership wanted $15K over MSRP as such I simply thanked him for his time.
Is this review helpful? Yes | No
Jul 24, 2016
Although a car purchase is always a car purchase - this dealer made it easy. They were responsive, reasonable, generally easy to deal with. The car was as advertised and I took it home as soon as the dealer finished their reconditioning.
Is this review helpful? Yes | No
Feb 21, 2016
I told them what kind of vehicle I was looking 4 and they said they were going to call me back. Well that call never came. So I call them several time. No one seems to know Anything. Salespeople do not communicate with one another at all.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Mossy Ford:

Lee,
My name is Dennis Weaver and I am the Internet Director here at Mossy Ford. I wanted to start by saying I apologize that you were not able to get the information you requested from one of my Internet Sales Managers. Please contact me directly and let me get personally involved for you.  You can reach me at (858)366-2115.

I look forward to your call Lee.


Dennis Weaver
Mossy Ford
Internet Director
Dec 28, 2015
fair price good service
Is this review helpful? Yes | No
Read 15 old reviews
Nov 7, 2015
Excellent. Very service oriented. I would go back in a heart beat.
Is this review helpful? Yes | No
Sep 11, 2015
I contacted the dealer via CarGurus email request. I received an immediate call from a sales agent. I made an appointment to meet the agent three days later. After renting a vehicle one-way I drove the 5 hours to the dealership, arriving 30 minutes early. I was greated by Dennis, Sales Manager, and advised the agent had to change shifts; however, another agent would help me. I was turned over to John. John advised he would get the keys and pull the vehicle up front. After about 10 minutes, John advised he could not find the keys. He had us go out to the lot and look at yhe vehicle whike he continued to look for the keys. After another 10 minutes orvso, John used a universal remote to open the vehicle. John then advised that Mossy Ford owns the Toyota dealership across the street and if I wanted to buy the vehicle they could have keys made. I advised I wasn't going to negotiate a sale without driving the vehicle first. John said the Toyota service manager was coming over regarding the key issue. After about 15 minutes I advised John that I was going to leave in 30 minutes if he didn't have a key. After 30 minutes of sitting outside on a bench with no contact from John or Dennis, I went to the door to tell John I was leaving. John nor Dennis said a word, and John just waived good bye.
3 of 3 people found this review helpful.
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Sep 9, 2015
enlghtn
Overall, their service was not to my preference. The first rep contacted me immediately, but after a few texts, she never responded with the requested information. A few days later a series of 4 different reps contacted me by email and text, all seeming a little more pushy and coming across more eager to make a sale than to make a customer happy. That's where I stopped communication with them. I can't comment on their in person service, car descriptions, etc.
Is this review helpful? Yes | No
Aug 16, 2015
BobnVic
5
Original deal was changed and it should not have taken aprox. 6 weeks to fix contract ????
Is this review helpful? Yes | No
Jul 21, 2015
They couldn't find the car. didn't know where it was on the lot.
1 of 1 people found this review helpful.
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May 18, 2015
My experience was the best, then got weird in financing. Coco Vaughan picked up the dropped finance/customer ball the next day and scored a touchdown for Mossy and I. She is the best, go straight to her. And, she is very nice to boot.
Is this review helpful? Yes | No
May 7, 2015
John Kidd has been extremely patient and very professional, although we haven't quite decided on a vehicle, his service to us has been exceptional.
Is this review helpful? Yes | No
May 5, 2015
Very attentive.
Is this review helpful? Yes | No
Feb 24, 2015
Paulette gives excellent customer service !!! Looking forward to buying my next car from her!
Is this review helpful? Yes | No
Sep 11, 2014
Internet Sales was very helpful. Purchased car
Is this review helpful? Yes | No
May 8, 2014
Excellenct service. They went the extra mile to make sure everything was in place when I arrived.
Is this review helpful? Yes | No
Apr 12, 2013
stewmayer
Honest dealing, fair pricing, courteous and accommodating sales staff. Would recommend.
Is this review helpful? Yes | No
Dec 26, 2012
First class service and I bought a great car!
Is this review helpful? Yes | No
Apr 6, 2012
GGHomes
I went down to Mossy with my 9 year old to investigate leasing a car. We bought an Expedition from them in 2003. Daughter was with me then, too, in an infant seat. I knew I liked the Edge--we had "The Beast" and a smaller VW wagon (w/ 175K miles) to sell or trade in and I had been tracking what those approximate values were for months. While I wasn't looking forward to selling them myself, I knew I could and should to minimize my new car payment with the bigger down. My salesman Eric showed me a few vehicles on the lot and we test drove one and then he finally started to close. I was patient with this but it was just a financial question. I am a sales professional too so this was expected and if Eric had been any less of a pro or listener, I would have walked. He was great and patient with my need to keep my daughter comfortable during our now prolonged visit. We finally got to the point where the Manager (Michael) gets called in and we eventually worked out a deal I could live with. Not having to sell these two well ridden cars was a huge relief. We were of course able to drive away in our new sporty Edge that night--albeit many hours later--and Eric even synced my smart phone to the car for me. I am again very satisfied with the service, the car and the process. Noone is perfect but they've got it pretty darn close at Mossy Ford. fyi: I recommend the Finishing Touch (sealant) to keep your car looking great inside and out. It worked wonders for our 9 yr old Expedition. Mossy will give you a rental car while it's being done and early am service pick up is always a breeze and a hot cup of coffee is yours for the asking...:) All good in my book.
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Jan 17, 2012
Everyone I came into contact with at Mossy Ford on Mission Bay Drive was wonderful! They were quick to respond to my request for more info about a vehicle and the car i bought is awesome and it was a great deal.
Is this review helpful? Yes | No

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