Ford dealerships near me (New Britain, CT)

Great customer service. They responded promptly to my inquiry & scheduled a test drive. The entire process went so smoothly. Dylan & Kat were so great & handled everything for me. I would enthusiastically recommend them & this dealership.

The Sales team immediately contacted me (within 15 minutes) after submitting my request. I made an appointment to see the car that day, and the Salesperson, Shaun, was terrific. I wound up buying the car several days later. They held my hand through the process, and I purchased the car with several items the dealer still owed me to complete. After making an appointment to have all the items fixed, I wound up having to leave the car overnight. I went to pick it up and found out 2 of the 3 items scheduled to be done were not done. Again, Shaun (the salesperson) was great and truly apologetic, but I now need to take another 1 1/2 hours out of my day to have the car fixed again. I think the communication between the dealer and customer can be better AFTER the sale is completed.

Got back to me quickly.

They had an excellent deal.

They contacted me promptly and informed me that the vehicle had a deposit on it.