Dealerships near me (New Britain, CT)

Very courteous and helpful

Experience was excellent.

Nice people to work with but the process took a long tome.

Very responsive to my inquires- sent me everything I asked for - Tony was such a great help ! The car was exactly as advertised and the perfect solution for us. They found a small problem and fixed it before I even knew about it. I’d definitely go back for another vehicle in the future.

This was a tricky transaction. I live two states away from the dealership, so my "Paid in Full" check had to clear my bank before Universal Motors could hand me the Title. Nonetheless, they very kindly allowed me to drive away in the 2019 Nissan NV Cargo Van I had just purchased, with the promise to FedEx me the Title once my check cleared. The check cleared in a couple days, and Universal Motors texted me a screenshot of the FedEx package, with the date and tracking number clearly displayed. Somehow there was a delay on FedEx's end, but after communicating with Universal Motors, the Title made its way to me. I would be happy to buy a vehicle from Universal Motors again!

Responded quickly and was not pushy. Very polite.

Unfortunately this company never contacted me until a week later, by then I had bought a vehicle elsewhere!!

Still waiting to hear if the vechicle need to have the car pre certified to make sure it’s in good condition !