Ford dealerships near me (Katy, TX)

Very quick transaction , excellent customer service

Great experience and low pressure. Finance took less than 45 minutes and I was not pressured to buy the extended warranty. Truck was as described and all in all it was a good buying experience.

It was good.

I had an excellent sales person and lead finance manager. They made sure the vehicle was ready and clean. The vehicle was just like they advertised on the website. I would recommend this dealership to everyone.

I messaged about the truck and was told it was available. I looked at a couple others closer, then I tried to message bàck your dealer because I wanted to see if the Tundra was still available before I came out that far. I could not get any response so I assumed it was sold.

Saleman Luis was very horrible I had to call him almost like I had to beg him to just talk to me tell me what else he needs from me to get the process going after several calls and text I made to him he finally calls me and say your approved we go you financed ok cool I asked what all do I need to bring and I’m about to catch a flight and I’ll be there in the morning he goes to say I’ll call you back so the next day haven’t heard anything so I call no answer texted a few hours later I get a text your check stub fake I told him he can google the company I work for or call to verify because of a computer error I was approved for a truck that was $19,700 when I went back to look at it they was asking $25,000 now the vehicle is no longer available I will never give them my business or time ever again I have never had a salesman to act like he didn’t want to sell

The staff was very nice and helpful, however I had some issues to deal with at home before I could make a deal with them and I just waited to long and it was sold when I called back. No fault of them.

Attempted 3 times to see the vehicle. It’s a demo and even with an appointment they couldn’t produce the vehcile

Attentive and helpful

They list one price and then they have 4k in dealer options not listed. Nothing is more frustrating than a bait and switch on the price. I bought from a different dealership as a result