Ford dealerships near me (Justin, TX)

The process was good from working the deal over text messages and out of state. Jorge was my salesman and he would Always get back to me with any questions.

Would do business with Alex again anytime. Great salesman!

Still working with the dealership on this purchase, but my experience has been great so far. Brieanna has been fantastic communicating with me. Especially like their business practices and not having the surprise fees / addons / extra costs. Unfortunately, we haven't come to agreement on the vehicle price.

I recently purchased a Mustang Mach-E online from Grapevine Ford after a nationwide search on CarGurus. Hayden was outstanding—very responsive, sent a recent video of the exact vehicle, and clearly explained the Ford certification process and the extra checks they performed beyond Carfax to ensure the car was well maintained. I originally planned to pick up the vehicle, but Hayden arranged delivery to my home, which made the whole process even easier. Joe in finance was equally helpful and worked hard to get me a great contract and an extended warranty at the price I wanted. Excellent customer service from start to finish—thank you, Grapevine Ford!

Great and quick service! Dan was a great sales rep, not pushy at all and got the deal done quickly.

quick response

It was a great deal . They respect my online price, and very treat me good.

Everyone is responsive and polite. My only issue is list the real price online. Price when I called showed 40,900 real price after additional add-ons and fees 46-47k. List the real price it would save my time as well as the dealerships.

They play to many games here. Shop elsewhere. They are not transparent at all and will try to raise the price to add more profit.

Salesman was only concerned with what I was willing to pay for the vehicle, had to ask several times for him to give me an offer on my trade-in. Vehicle was in worse shape than portrayed online, and the price in-person was several thousand dollars higher than the listed price online. This was due to several fake add-ons, one being window tint. The salesman said they put new window tint on the truck, but the tint was cracking and peeling off the windows, so that was obviously not true. Somebody from the dealer told me in a later phone call that the add-ons were optional. Not how the salesman portrayed it. The inspection report for the vehicle also stated everything met internal standards, but the differential looked like it was leaking. The salesman even admitted to his manager that the differential was leaking. This wasn’t the only inspection report inconsistency. Overall review of this dealership is they are dishonest, and I wouldn’t trust a used vehicle from them. I don’t recommend.