Ford dealerships near me (Elkin, NC)

Nice people

The salesmen in the used lot here was down right awful. Trent was my sales guy and he was very unhelpful had no knowledge of warranties or basically anything I asked. The sales manager Ben was monotone, rude and unacceptable. I will never recommend this dealership to anyone.

So far so good. Very attentive and professional.

Dealer was prompt and replied to my inquiry

Dealer was fast to respond. We were able to schedule the time to drive up to their location and test drive the car. They were very accommodating and pricing negotiations were transparent. They quickly addressed the niggling concerns we had and we purchased the car.

I have so far been treated very good ,not like some others with an attitude of don't bother me! seem to be good people.

Leslie (sales) was very friendly, responsive and helpful in getting a good agreement together before we made the long drive there. Dealership however would not standing behind what it posts. Outside of the fact that they charge a $700 something “appearance fee” and there was definitely a scrape on fender that needed touch-up - we overlooked and would have continued But deal did not happen because the advertisement said specifically “THIS vehicle has lifetime power train warranty” and turns out it didn’t. They were not willing to add equivalent or find alternate car in same price point. Say what you mean and mean what you say. They claim “mistake” but 4 days later the ad remains the same…We bought the same model car the next day at a different dealer with less miles, less “fees,” better features, more accessories and less money! Also cleaner and no raw scrapes. Cloninger wasted our gas, 3hrs of drive and hours of time at dealer for nothing.

Vehicle needed repair that should have been taken care of before offering for sale. They did step up to fix issues. All in all things worked out. Salesman was great. Financing was easy. They worked with us to get the deal done. Prep dept could be better but in all fairness todays cars are complicated. In the end I’m happy with the car and price and the overall experience

Zach was very helpful, professional and transparent. The car wa as represented