Ford dealerships near me (Castro Valley, CA)

They were great from the first call to the last communication.

Response was great communication was good and still waiting to hear from them about concerns about GPS on a new Vehicle purchase.

Consistent and professional

After agreeing to and confirming an out the door price, I arrived for a test drive. Before I agreed to come in, I let them know via text that I would not need financing and to let me know if that was a problem.The salesman assured me that he was honest and it would be straightforward. I was ready to purchase the vehicle and pay in full. The Sales Manager came over and tried to convince me to finance the car instead, which was unnecessary, I had the cash to pay in full. They both came back and told me the price of the vehicle increased despite the agreed upon cost. I walked out. I looked online and the price never changed. They profiled me as soon as I walked in. They decided they would try to make money off of another customer by having them finance with interest instead of receiving a $25,000 check in hand. Terrible business.

Excellent experience.

I sent this dealership initial email through cargurus with questions about the car I was interested in. What I received was a generic email which did not answer a single question I asked. I sent a follow up email to the individual and I never heard back

Blue Barela was very professional and helpful. He's an asset for Putnam Ford

No pressure to buy , the staff was nice and made my time there enjoyable , I purchased the truck and feel I got a fair deal. I will be going to future ford for my next vehicle

My experience was dealt with perfectly. Seth was a great salesman. I would recommend Serramonte Ford to all looking for a great experience.