Ford dealerships near me (Austin, TX)

Excellent communication

I contacted dealership to schedule a time to see vehicle, once I arrived the customer service experience was terrible. The sales person said he had to locate keys and after waiting for 30 minutes without any word from the salesperson we left. Other salesman were just standing around but none were helpful. Terrible experience would not recommend. I never received an apology from salesman even though he had my contact information.

Alex was responsible for a great experience at Covert Ford. Love the truck, got a good deal, they delivered the truck 350 miles away, what more could you want?

They called me and scheduled an appointment, but the truck was sold before I could drive to the dealership. But overall they were somewhat helpfully.

Good

Good