Dealerships near me (Elm Grove, WI)

Negotiations and pricing process very slow and extra charges showed up with each iteration. Eventually worked out, but cumbersome and charges and fees kept it from being smooth and transparent.

Nice experience.

I really had a great experience shopping for a vehicle at Crest Cadillac in Brookfield, WI. I would rate my experience on a scale from 1-10, 10 being the best a 12. The staff was very professional, courteous, and friendly. They exceeded my expectations. I would highly recommend this dealership.

2 minutes after I received an email about this vehicle they told me it was sold. Then they called me the next day to say it wasn't sold but the price had gone up $400 dollars over the price posted on CarGurus. I told him I wasn't interested anymore

If I ever treated any of my patients/customers the way that this dealer treated me, I would undoubtedly lose my job. The building itself was unclean to such an extent that I would be ashamed to allow anyone inside, if this were my personal property. The attitude of the salesperson I interacted with was so vile that I canceled my test drive on the spot, and he effectively dissuaded me from ever purchasing a vehicle from him. Communication skills of this dealer leave a lot to be desired, particularly when it comes to listening and using a respectful tone. To say the least, I am not impressed by my experience, and I strongly encourage others to seek out a different dealership.