Hall Mazda Volkswagen

Quick response to my inquiry. Unfortunately, the vehicle was not for sale since it was a 2015 VW diesel and part of the settlement.

Very good so far. Great communication and polite folks who know their job.

Limited response and follow up provided by dealership or salesperson. No photos, carfax, or return phone call. Just the standard form letter requesting me to call for further info.

My wife and I came to test drive this vehicle, it was as described and we were ready to purchase it. Despite being willing to pay the price they asked for the vehicle, and both we and the sales rep agreeing on the purchase, we were told while filling out the forms that another customer had already said "yes" ten minutes previously for the car we were interested in. The sales rep was either incompetent or dishonest and did not disclose that another customer was currently looking at the car. The sales rep proceeded to get the manager in an attempt to maintain good will. The manager told us that the the only "ethical" thing that could be done was to give it to the person who said yes first. Perhaps, but we felt it would have been ethical to at least been informed about another interested party. We had scheduled the test drive three days previously and been in contact with two individuals from Hall Automotive group. The manager then offered to show us another "identical" vehicle in their inventory and give us a discount on that if we decided to purchase. Although we did not wish to look at anything else they had at this point, the vehicle in question was not truly identical, beyond having more miles it lacked similar features. We were extremely dissatisfied with our experience at Hall Imports, and would not recommend them to anyone.

They had no vehicles for sale and wasted my time leaving voice mails when I specified emails only.

The Dealership was quick to respond

Inquired about a vehicle by email and received quick response to my questions.

They gave me no reason to make the trip to look at their offering first hand. My questions were unanswered, all I got was an invitation to come in for a test drive, seemed like a robo reply. If they're not willing to invest the effort, they won't get my business.

Terrible experience. I emailed the salesman repeatedly, we setup a day and time for me to travel to meet and view the car I selected. The day before we arranged the meet he emailed me and said another buyer had put down a deposit and was flying in to view the car on the day I was supposed to drive there. Some "double secret" policy they had gave him priority. BUT the salesman wanted me to come a day sooner to bump him out. Apparently, because they are a "high volume dealership" they play games like that. I'm done with these guys and I advise any other buyers to do the same.

Sales manager was rude and asked me if i was trying to steal the car! No, i just wanted a fair deal.

terrible service, emailed an accident report at the last minute that stated $12,000 of repairs on a $17,000 vehicle. salesman didn't have a clue to what was up with vehicle, rode in the backseat and tried to answer questions by reading the information on window sticker. don't have Carfax and know I know why. wouldn't buy a 10 speed bike from this dealership

The salesman did a good job responding to my question. currently the vehicle is over priced for the miles and year but the salesman explained to me it was well maintained. I will keep watching it to see if it comes down in price. Thanks

Efficient and straight forward.

Very happy

Responded several days after request for informstion, and then only provided store hours. Did not provide any details irequested regarding the car in question.

Great,very responsive

Everyone was very cheerful and I agreed to pay the online price. They set up the financing in about a half hour. Everything went very smoothly.

I didn't purchase the car but they were extremely helpful and answered all my questions. Also their response time was quick.

very good / fair service.