Dealerships near me (Dover, PA)

My experience was good especially for it being my first time buying a car. Outside of the optional certification fee everything was transparent and smooth. Cars works fine. Spent a long time but I’m guessing that’s normal

I’m genuinely disappointed with how this dealership has handled a brand-new vehicle purchase, particularly after delivery. 2026 BMW M5 I purchased the vehicle out of state and repeatedly requested photos or video prior to shipment to confirm the condition of the car. I was assured this would be handled on countless occasions that it would be documented with an inspection & photos. The dealership also recommended the shipping company that was ultimately used. When the car arrived, it had visible paint damage that was not disclosed prior to delivery. This was an 140K vehicle that was purchased BRAND NEW and asked on several occasions to assure that there was no scratches on the car which I believe is a fair request I was put in the middle between the dealer on calls between the dealer & the shipper . Shipper is saying its not them dealer is saying its not them. Then who ? This is not a minor cosmetic issue. The vehicle has a special factory paint finish that cannot be touched up.

Everything was perfect

I purchased my car from car max. Selection was accurate on line, appointment made, very smooth transaction .

Mary seemed uninterested and didn't even introduce herself to us. Just said she was running late and will go get the key. Little to no interaction in the vehicle or at her desk. The sales manager however was amazing and gave us a different experience. Actually felt like a customer at that point and not like a person trying to waste time. I purchased a more expensive vehicle somewhere else and am happy with my experience and product. Again the sales manager, a gentleman a cannot remember, was exemplary l. Mary was not and seemed uninterested it getting a sale.

Sarah was my salesperson and very helpful. We just couldn’t get together on a price difference Between their car and my trade.