Faulkner BMW

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1530 Manheim Pike
Lancaster, PA 17601

http://www.faulknerbmw.com

Sales: (717) 569-4269

Service: (717) 569-4269

Today 9:00am - 5:00pm

(Closed Now)

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Sales Reviews (31)

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Scott

Sep 15, 2017

Faulkner BMW was extremely helpful and courteous. I dealt with several people at the dealership including Paul, their GM, and Jonathan Hoxworth who were particularly helpful. Their pricing was very attractive and they went out of their way to inform me of my choices. The only reason I did not buy my car from them was simply due to the fact that they did not have the exact car I was I looking for. However, I will definitely come back to them again when I am in the market for a new/used car.

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Guru92XYS

Aug 30, 2017

I loved the truck and the whole experience was painless and easy. The whole staff was great and very laid back no pressure. Very happy with my purchase.

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Sam

Aug 17, 2017

Rated over 10 minutes for them to find a salesrep, only to find out the car was sold. Terrible customer service, good ness is we bought one same year, had the LUX package with ONLY 49,750 miles for $1500 more. Worked out great for us, but could not recommend in good conscience. Sam

0 of 1 people found this review helpful.

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Russ

Mar 20, 2017

Both the client advisor and the BMW genius were very knowledgeable and courteous.

1 of 1 people found this review helpful.

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Craig

Mar 11, 2017

Dealer reached out via email quickly and we had a short email exchange that was positive. Received a note later in the day that the vehicle I was inquiring about had sold. I appreciated the notification....that way I could move on.

1 of 1 people found this review helpful.

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Darrell

Feb 18, 2017

Nothing but good things to say about Faulkner BMW. John was very helpful and thorough. The Z4 I bought is exactly what I wanted. Couldn't be more satisfied.

2 of 2 people found this review helpful.

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Beemer6

Dec 22, 2016

Overall everything was Great. Very easy to deal with was 200 miles from Dealer with a trade and everything was handled quick and professional .It was nice doing business with a stand up company. Thx Again guys Love the Porsche

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pnfarquharson

Dec 20, 2016

Very responsive and helpful. Car I was interested in is over my budget.

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Judi

Nov 18, 2016

Great dealership!!

0 of 1 people found this review helpful.

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Prentis

Nov 10, 2016

Dealer communication was outstanding and I will purchase from that dealer again.

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Bill

Nov 6, 2016

Great people to work with; friendly, respectful, and I think very honest. The ones I had the privilege to talk to are not the old time car dealer, but good down-to-earth people. I had a very good experience.

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Conan69

Oct 21, 2016

It took them several days to return my email which did not address my questions. I returned their email to me and the reply still only addressed one of my questions. None of these dealers want to answer a customers question, they continue to want to pressure the customer to come in for a drive. That is old school.

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RICK

Sep 27, 2016

went well, purchased the vehicle!!

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Anthony

Aug 20, 2016

This was one of the best car buying experiences ever! My salesman Devin, went above and beyond to earn my business. He was very responsive, excellent follow up. I would recommend everyone who's in the market for a BMW to connect him. The finance department worked extra hard to get the best financing terms I was comfortable with. 5 STAR SERVICE ALL THE WAY AROUND!!!!

1 of 1 people found this review helpful.

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Kyle

Aug 9, 2016

Responded quickly and had all of my questions answered.

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gary

Aug 7, 2016

Awesome

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Nilima

Aug 1, 2016

The dealer was extremely prompt and courteous. We did not buy form them but it felt great to be communicated with. Thanks.

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Horace

Jul 26, 2016

Best dealer ever

0 of 1 people found this review helpful.

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Eddie

Jul 22, 2016

Dealer was quick to respond.

0 of 1 people found this review helpful.

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Phil

Jul 1, 2016

Red carpet treatment throughout process.

0 of 1 people found this review helpful.

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jorgefarah54

May 16, 2016

Dealer responded but car was sold

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Carlos

May 9, 2016

Quick response to inquiries and available to help with test drive/ warranty/ price . Will definitely use again .

0 of 1 people found this review helpful.

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Peter

May 9, 2016

Car was only taken in that day. Upon inspection it needed too much work so they advised they would not be selling it. I rate them 10/10 for honesty and speed of response.

2 of 2 people found this review helpful.

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Talisha

Apr 21, 2016

Customer service is AMAZING!!!

0 of 1 people found this review helpful.

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Jonathan

Apr 12, 2016

Prompt contact. Car was sold.

0 of 1 people found this review helpful.

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Justin

Apr 6, 2016

Easy

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Gary

Feb 15, 2016

Eager to win business.

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ROSKY1

Feb 14, 2016

Good experience...but no interest in trade in

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John

Feb 9, 2016

Professional

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Ts5786

Dec 28, 2015

Best dealership experience I've ever had.

0 of 1 people found this review helpful.

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Gerald

Dec 2, 2015

Very professional and they made the process rapid and easy

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Read 14 old reviews

Nancy

Aug 5, 2015

Good experience

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Janette

Apr 1, 2015

Received a response and they wanted to help but didn't have what I was looking for

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Keith

Jan 16, 2015

Although I did not make a purchase, Amber Young was quick to respond and provided the information I needed.

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James

Nov 9, 2014

Very good

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Chip

Jun 20, 2014

Very slow and have dealt with three different people who must not communicate with each other. Bad experience and confusing. They state that you must be present to sign papers, can not ship and must not deal a lot with selling cars to people out of state. I have bought cars from Georgia to Iowa and pretty simple to do. I'll look elsewhere I guess.

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Michael

Apr 13, 2014

Great communications, they responded immediately to my request.

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Lisa

Mar 24, 2014

told car was available then when I called to confirm car was not really available--tried to sell me another car--

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goFastKars

Feb 23, 2013

very responsive, professional and courteous. excellent sale.

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alpanakgupta

Feb 9, 2013

Dealer was extremely reasonable and accommodating!

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Corey

Dec 19, 2012

I worked with Megan Failor at Faulkner Pre-owned. She was pleasant, easy going and best of all, non-pressuring. This was by far the best car shopping experience I have had in a liong time.

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ramon

Oct 3, 2012

pront response.

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JIM

Sep 23, 2012

lists cars not available

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joe

Aug 16, 2012

worst i ever dealth with!! call to make a purchase.. no one returns call,, then do online chat and mysteriously someone puts a deposit on the vehicle 30 mintues before you callled! thumbs down all the way!

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david

Apr 19, 2012

Contacted, not really too much information was given

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