BMW of Reading

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1015 Lancaster Ave
Reading, PA 19607

Sales: (877) 866-6272

Service: (888) 415-4677

Today 9:00am - 8:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Sep 21, 2017
Great experience. Salesman Rob Koch was a pleasure to deal with. The entire experience was easy and painless. Would highly recommend.
0 of 1 people found this review helpful.
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Aug 31, 2017
It is better if when you contact a dealer they can tell you if the car has mechanical issues or not. They could tell me nothing about the car except for it had coffee stains on the seats.
1 of 1 people found this review helpful.
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Aug 19, 2017
Llong69
Quick response
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Aug 19, 2017
RefundCzar
Michele was great. Responded right away. Took time to see me with very short notice and the car was still out front, clean and ready. Within moments of arriving was out on the road with the car and no sales person present to disrupt the vibe while trying to get to know and feel the car. No pressure or upsells. Heading back today.
1 of 1 people found this review helpful.
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Aug 13, 2017
I got a few emails from this dealer but never received the information I asked for, which was pricing on the vehicle.
1 of 1 people found this review helpful.
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Aug 7, 2017
Good and quick communication.
0 of 1 people found this review helpful.
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Aug 1, 2017
Sales was very pleasant! Quick TO respond to my questions!
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Jun 17, 2017
Dealer was timely and helpful
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Jun 5, 2017
Great
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May 23, 2017
GuruC71F
Good communication
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Mar 28, 2017
GuruNSG
Excellent!
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Feb 21, 2017
The customer service was excellent. My BMW rep. was Michele Grim. We communicated every step of the way. She was up front about all of the details and helped me buy the car in less than 2 hours. The facility is very clean and welcomes children. A+ experience.
2 of 2 people found this review helpful.
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Jan 30, 2017
My experience was great I did not purchase this vehicle but the service and follow up by this dealership was great. Hopefully they will keep in contact with me when they receive more vehicles in my price range.
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Jan 24, 2017
Great people. Good customer service
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Jan 21, 2017
Fast and responsive
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Nov 22, 2016
Great experience highly recommended
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Nov 17, 2016
Does not seem like they are interested in working with me on my trade since I am from the west coast.
3 of 3 people found this review helpful.
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Sep 20, 2016
Saleperson was working very hard for me. Ashton was the best.
0 of 1 people found this review helpful.
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Sep 14, 2016
Responded Fast Great experience amazing Customer Service
1 of 1 people found this review helpful.
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Sep 10, 2016
Great dealer. Very professional and attentive to customers.
2 of 2 people found this review helpful.
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Aug 30, 2016
Dealer was responsive and made the process relatively painless as we had to drive almost 100 miles to pick up out SUV. Great customer service.
1 of 1 people found this review helpful.
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Aug 15, 2016
Thelastone3345
Contacted the dealer about a bmw. Never got a response so I drove to dealer to look at car but the car was sent to auction. Then I got a email saying car was sold.
4 of 5 people found this review helpful.
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Jul 22, 2016
Everything I inquired about they answered very quickly great people
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Jul 17, 2016
They contacted me immediately to let me know that they didn't have the vehicle anymore and they're trying to see if they can find another one in my price range thank you
2 of 3 people found this review helpful.
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Jul 12, 2016
dukeman
5
Dealership kept me inform of availability of vehicle.
2 of 2 people found this review helpful.
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May 27, 2016
smohlmann
Contacted me right away and Rick has been great to work with.
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May 3, 2016
Brettie
Goog contact and follow up
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Apr 13, 2016
Dealership never gave me a curtsey call that the car i was interested in was sold. I explained to the dealership that I was coming from out of the state. I understand things like this happen but they lost my business because they went about it unprofessional.
4 of 6 people found this review helpful.
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Mar 13, 2016
Great
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Mar 11, 2016
The experience was a complete disaster. Told car at dealership to view; no, at an extended test drive; no, taken to auction but coming back; no, not back yet; no, it will be back soon; no, back but another salesperson took a deposit on it; no, rep will keep you posted. Failed experience wasted a complete week. This outfit is a joke!
4 of 6 people found this review helpful.
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Read 9 old reviews
May 25, 2015
kbhurst75
I used to sell cars years ago, so I'm very picky when looking for a new car to purchase. They acted like they were not interested in doing business with me at all. Not willing to negotiate. Did not return emails. I would not recommend this dealership.
4 of 5 people found this review helpful.
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May 17, 2015
Good
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Dec 31, 2014
Courteous, not aggressive in sales tactics. Very comfortable.
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Nov 29, 2014
We drove from Harrisburg to check out a vehicle on their lot, albeit used, but just what we were looking for. The salesman could not have been less interested in giving us any information on the vehicle. The car we were showed on the lot was NOT the car they have advertised or pictured online. They used stock Buick photos as their own and the car was not a CXL as advertised, nor did it have any of the features advertised on their website. Bunch of snobs who couldn't care less unless you are buying a new BMW. I found the staff rude and demeaning once I told them which vehicle we were interested in. Guess they don't like money because I was ready to pay cash that day....but they didn't know because they didn't bother to ask, or try sell us on any of their other used stock.
2 of 3 people found this review helpful.
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Nov 13, 2014
The salesperson, Michelle was very helpful.
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Aug 15, 2014
swanzales
5
Felt misled on car having Satellite radio, one part of the website had it included, and they cited 3rd party disclosures on the website as to why they wouldn't install it for me after my purchase.
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Jun 18, 2014
They did respond and were helpful.
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Sep 1, 2012
don't sell a car for a $300 lease price range....snobs
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Mar 23, 2012
This place was a scam and their licence removed. I'd never recommend to a friend. I'd send in some of the scum I see everyday. I'm a Pa State Officer.
1 of 1 people found this review helpful.
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