Dealerships near me (Derwood, MD)

They are friendly when try to sell a car, but once you bought the car, they never answer your messages when need them, and the manager never reply a call/text/emails, I'm very disappointed with my purchase, because they are selling cars here at cargurus that are not in good condition, they promised that will fix the car if you buy the car, but then, they're very slow on trying to fix the car, they told me that will take only 2 days and it's been a week since I bought this car and is not fixed yet.!!!

Very Nice and helpful. Car is be shipped to Charston so I can Test drive the Lincoln.

Good dealer, frenly

Darcars was very easy to work with. The made this a great buying experience.

No response

Our experience with the floor salesman was pleasant as he was somewhat knowledgeable about the vehicle while being very polite. Once deciding to buy the vehicle, we were handed off to the finance manager, Mark. Mark started the meeting in a very terse and aggressive manner, especially when it came to addressing the price breakdown we were given. We asked for clear explanation of fees and Mark began to belittle our intelligence by telling us we didn’t know how things worked around here. When we asked if he wished to see the MD statutes we were referring to, Mark became irate, yelling that he didn’t care about the law. He then proceeded to berate us when we questioned this exclamation and stormed out of the office. We were very confused and embarrassed as we had told our floor salesman that we liked the numbers and wanted to buy the car. Hopefully it was just a bad day for Mark, however after that experience, it was not possible for us in good conscience to proceed with the sale.

Never responded to request and no one answered the phones when I tried calling. Purchased elsewhere.

Rob Moreno is the best! He was easy to talk to, didn't rush through the paperwork with us and already had GAP coverage included with our price before we even asked about it. Our financier wanted a higher down payment than we had budgeted for, but he was able to work out a deal to bring it down by almost half! Considering the mess of a deal we had with a previous vehicle, Rob and the owner of Membercar were very sympathetic to our situation and went out of their way to make sure we left their establishment with a smile on our faces, and we did! They even bought us lunch! Thanks to Membercar for reminding us that there are still good, honest people in the world who want to see others happy.

The dealership really took care of me and really understood my situation and really helped me get the car I wanted, I highly recommend this dealership to anyone.

Told us the trade in was leaking oil and low balled the appraisal. Drove home and took it to mechanic who said no oil leak.