Chevrolet Dealers Cleveland, OH

"Wes was so responsive and helpful. The car wasn’t a good fit for me but I wished it was so I could give him a sale"

"pleasant not pushy responded next morning after email inquiry night before worked around my schedule to sign papers pick up car"

"Very pleasant experience. Contacted promptly. "

"Was meh, didn't respond to the questions I asked and responded with a generic response. "

"Very good."

"We were very pleased with the entire sales staff. Would definitely recommend this dealer to others."

"Really nice sales person. Quick and easy transaction. Just about perfect! Very happy!"

"Excellent service and professional!"

"They have been very helpful in my car buying process."

"very pleasant & knowledgeable"

"Rich was a great salesman. The dealer was low pressure and I got a good deal! I would buy from them again. Matt"

"Returned my call and answer all my questions."

"Dealer has two locations . Talked to salesman who told me to come to Blackwood location. I get their and the car is at other location. Then they ran my credit without me even getting a test ride to see if I liked the car. Manager refused to have car transported to Blackwood location. "

"Car was listed as "as is" but they failed to tell us there was a windshield ding, and someone carved sir name into the dash. Resulted in a wasted trip. Make sure online you ask explicitly for all dents and dings and imperfections to be disclosed before you go see it."

"Perfect very professional."

"They were great to deal with. They did what they said and in a timely Manor. "

"Dealer responded quickly"

"Some delay on initial contact and confusion as to status of vehicle on first call. I had to call the dealer directly to obtain availability over a week's time. "

"Have never been treated so badly as we were at this dealership! When my husband made his first counter offer the salesman told him " I'm not interested in working with you". He never came back with another or anything. The truck has been on the lot almost 3 months and it can sit there another 3months. Not a good place to deal with."

"The suv was sold even though they said they would hold it for me."

"Couldn't tell me much, said the check engine light was on and said he'd call back when he found out why, never called back."

"They called and emailed right away! Didn't realize it was a manual;("

"this dealer keeps calling and calling and calling what a turn off, called at 9am to set a appointment at 11am and make sure the car was there and with in 20 min they called back to confirm i was coming at 11am really was that needed i just got off the phone with them, then 20 min later another call to confirm my appointment and to tell me i had a to be there 1 hour before or after to get a gift card, by that time i was turned off and did not go and they keep calling and leaving messages for a week now !!!! dont give them your phone number unless you want to be annoyed !!!!"

"Staff at Doug Chevrolet have been very helpful and followed up on all phone calls and answered all questions"

"Very poor sales people. It started with when we called to get a price that they were too lazy to put in the advertising. Then instead of just giving us the price we had to play 20 questions and get transferred to 3 people. They clearly only do high pressure sales their because the buyer is the last of their concerns."

"salesperson not very helpful, and did not get back to me for three days after initial contact and inquiry about vehicle "

"I was very satisfied on how everything was handled with purchasing my vechile thanks again."