Chevrolet Dealers Cleveland, OH

"Very helpfull"

"Responded in a timely matter."

"pleasant not pushy responded next morning after email inquiry night before worked around my schedule to sign papers pick up car"

"Called to tell us vehicle was not ready to be seen or drove but contacted us when it was. Lots of communication. (Good)"

"This dealer is great to work with no pressure salesman. "

"2 salespeople responded the next day via email, and let me know the car was sold. They both offered to assist me in finding a similar car."

"Very pleasant experience. Contacted promptly. "

"Very good."

"very profesional"

"Really nice sales person. Quick and easy transaction. Just about perfect! Very happy!"

"Excellent service and professional!"

"Rich was a great salesman. The dealer was low pressure and I got a good deal! I would buy from them again. Matt"

"very pleasant & knowledgeable"

"I set up an appointment to look at a truck and after driving an hour to get there I was told the truck was loaned out to an employee and was not available for showings. Wasted half of my day!"

"Returned my call and answer all my questions."

"Car was listed as "as is" but they failed to tell us there was a windshield ding, and someone carved sir name into the dash. Resulted in a wasted trip. Make sure online you ask explicitly for all dents and dings and imperfections to be disclosed before you go see it."

"Not a good experience with this dealership!!! Started up vehicle I was looking at and it was making a weird noise and the guy Tyler that took care of us said it was because it was hot outside are you kidding me.Not very helpful and didn't know what he was talking about "

"Brief but good."

"Have never been treated so badly as we were at this dealership! When my husband made his first counter offer the salesman told him " I'm not interested in working with you". He never came back with another or anything. The truck has been on the lot almost 3 months and it can sit there another 3months. Not a good place to deal with."

"My interaction with Spitzer North Canton started out very well, and they offered to pick me up at an airport of my choosing so that I could buy and drive my car home. But I decided against the vehicle later through no fault of theirs. But now I come to learn that they did six hard hits on my credit to try to get financing for me, even after I asked if the credit checks would be hard and saying that I did not want it done if this was the case. I am working hard on fixing my credit and this has raised issues in my credit report."

"The staff was amazing. "

"They called and emailed right away! Didn't realize it was a manual;("

"Couldn't tell me much, said the check engine light was on and said he'd call back when he found out why, never called back."

"Though I did. It end up purchasing a truck from them I found my salesman to be friendly and prompt. Overall a great experience and when it comes time to look at a new Chevy will be at the top of my list."

"Was ready to buy car test drove and Kevin was great, very professional salesman, treated us respectfully and personable. Then Manager came over for some reason gave us monthly payment offers, not telling us interest rate he used, just payments to choose what we would be comfortable with? Asked about interest rate and seemed suprised i asked, and didnt give me the actual numbers. Offered price and we countered. Said we are in" no danger of leaving with this car". Only looked at me, not my husband buying the vehicle, which i found rude and made my husband irritated, uncomfortable and ultimately unwilling to budge on price. The snallest things can change a person's view. Then man in suit came over said sorry we couldn't come to a deal. Now car is listed as price drop LOWER than what we offered, too bad. They don't seem willing to work with you and use antiquated sales tactics. I am in sales, i get it, but this went too far over the top. We felt relieved when we left. Nice vehicle, nice place, but not for us. I always say I won't buy a car from someone i don't like. You are selling yourself in a way, as well as a car. We liked the original salesman, he could have sold ice to Eskimos with his personality. The others weren't unlikable, but relied too heavily on the sales game instead of the people. Our prices weren't far off obviously as the vehicle is cheaper now than what we offered.. but I felt almost made fun of, as if they laughed as we left, so we won't go back. We've bought cars before, will again. Shouldn't be so much work for the customer. "

"Responded quickly and professionally. Did not purchase at this time though. "

"I was emailed at 10:30am about the car and by the time I arrived at 11:15 am the same day to the dealership I was informed the car was no longer available although I am certain it was same car on lot priced higher. Wish I would have checked the VIN. Would bit recommend this dealership at all as salesman would not even check into car posted on CarGurus except to say it was no longer available at that price "