Cadillac dealerships near me (Northbrook, IL)

A sale person is so nice and helpful.

Very good people to do business with! Especially Mark, the manager and John the salesman

I contacted the dealership with interest in buying the vehicle. I had expressed how much I wanted it and I was unable to be there due to work. I was scheduled a time to come in picked by the dealership not me. Then notified the vehicle was sold that night after our communications. Dealership never reached out. I even let them know I was pre qualified and would start the process over the phone. Just a very unprofessional handling and I would never buy a car from them or any other Napelton dealerships not recommend them to anyone.

I was very dissatisfying The deal ended up being a shady one and I had to go back to the dealership to get additional refund being a 79 year old lady in black for some reason I felt the store I was being taken advantage of I even offered to give them a car back if the paper was not paperwork was not corrected after a long back-and-forth they finally refunded me the additional funds actually I would never go back to them to purchase another car ever.

Great communication

Very nice and very respectful did not have enough time to think about it I went Saturday and Monday the Escalade was sold

What started as a search for a used car, turned to buy a new car. I worked with Jeff he called and went through the numbers and gave me sound advice. The staff was friendly and patient with me while I went through the decision process. It worked out better than expected- thank you Team

Received multiple messages and communication that the car was there and ready for test drive and scheduled an appointment. After driving 35 minutes and arriving, I was told it was actually in the shop having maintenance completed and not sure when it would be available. Complete waste of time.

Great. Responsive.