Cadillac dealerships near me (Columbus, OH)

No Issues

A friendly team of employees.Very responsive. A pleasure doing business with them.

Professional in communication. Answered all my questions. Followed up with me in a non pressuring manner till the vehicle was sold to another person. Even communicated the potential purchase in a informative way then notified me it was sold and continued to be pleasant even though no sale was in cue. Other dealers could learn a few pointers from these guys!

Was never sent an email with detailed information even after I sent an email. Went directly to the dealer and no one came out to help us, we had to go find help. Then the guy tried to hand us off to someone else (called two other people trying to get them to take us instead of himself). Was not helpful. Took for a test drive (the car was not clean and was full of dog hair) and came back for them to tell us my vehicle for trade in was worth $10,000 less than they could sell it for. (And $9,000 less than what they have a similar vehicle on the lot with MORE miles on it). He had an attitude like we were an inconvenience to him. The dealership also started locking the doors as we were sitting there even though they were to be open for at least 30-40 more minutes.

Seems to be nice never been but going on a visit!