DeMontrond Ford

Internet Approved, Blue Oval Certified, Quality Checked

3944 US 59 S
Cleveland, TX 77328

Mapa e indicaciones

https://www.demontrondford.com

Ventas: (346) 220-0025

Servicio: (866) 496-2783

Hoy 9:00 AM - 6:00 PM (Cerrado ahora)

Mostrar horas de atención

Inventario
Evaluaciones de ventas (14)

Se ha verificado que todos los evaluadores se han contactado con este concesionario – Más información

nov 3, 2019

Cobrakid04

Sold the car i asked about on a Thursday, still called and wrote me all weekend stating it was there, just to try and get me in.

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Respuesta del concesionario actual:

Cobrakid04, it is unfortunate the vehicle you were interested in was sold to someone else. We get many fresh trades in everyday and would be glad to assist you in your next purchase .

oct 14, 2019

Armando

Great

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Respuesta del concesionario actual:

Armando, we are thrilled to read that you had a great experience at DeMontrond Ford. Thank you very much for your feedback as we do hope to work with you more in the future!

oct 10, 2019

Frank

I like the people and bought the car.

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Respuesta del concesionario actual:

Thank you for your kind words and five-star rating, Frank. And Congratulations on your new car! Please let us know if we can be of any future automotive assistance.

jun 7, 2019

Kevin

Prompt, honest and friendly service!

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Respuesta del concesionario actual:

Kevin, thank you for the kind words and five star rating! We look forward to being able to serve you again down the road.

abr 14, 2019

Guru57KZT

Minus 5 stars. Car as advertized "already sold", but at a higher price available. Interestingly enough, the car is days later still available at Cargurus and also at the dealer´s homepage. Now at Cargurus at an even reduced and lower price. Once re-connecting, I was again told, the car is "already sold", in a very unfriendly way. We in Germany call this "Lockvogelangebot" which my dictionary translates as "bait-and-switch advertising". Maybe this is common here, but I am nit used to it.

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Respuesta del concesionario actual:

Guru57KZT, thank you for sharing your experience. This information will be shared with the management staff to look in to. We work hard to improve our processes every day and will definitely take a look at this.

mar 30, 2019

Nefatiria

The lady let me drive a whole hour and ten minutes there just to tell me the vehicle was sold and then tried to sell me different vehicle I was not at all interested in.

3 persona/s le/s resultó útil este Evaluación.

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Respuesta del concesionario actual:

Nefatiria, thank you for reaching out to us, your concerns are taken very seriously. We know our customers’ time is valuable and we’ll take this as an area where we can improve moving forward.

mar 28, 2019

GuruL5CSP

They was very nice

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Respuesta del concesionario actual:

GuruL5CSP, thank you for the kind words and five star rating!

mar 8, 2019

Linda

Great I bought the car

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Respuesta del concesionario actual:

Thank you for the five star review, Linda!

ene 6, 2019

Shana

Great

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ago 26, 2018

tdeanadams

Everything was great but the truck I went to look at was sold the night before and was actually being picked up when I arrived. The staff was friendly and discussed other options with me but because that is not what I was there for I really wasn't very receptive to other ideas at that particular time. There was really nothing negative at all about my visit and had I been in there to buy a new vehicle I may have driven away in one.

2 persona/s le/s resultó útil este Evaluación.

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abr 5, 2018

Roxanne

They contacted me several times (good) but didn't answer all my questions (bad). The point is they want me to come into the dealership, but it is 4 hours away and I need certain concessions made before I make that trip.

5 persona/s le/s resultó útil este Evaluación.

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feb 28, 2018

Shannon

Very nice over the phone

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feb 18, 2018

Jeff

Susan Davidson was very helpful in getting me the deal I wanted ... thank you Susan.

1 persona/s le/s resultó útil este Evaluación.

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ene 23, 2018

needf150

They have replied to me and been as helpful as they can

0 persona/s le/s resultó útil este Evaluación.

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Respuesta del concesionario actual:

If there is anything else that we can assist you with, please do not hesitate to call

Leer 3 evaluaciones anteriores

ago 29, 2016

Keith

I could never get them to give me a price on the car. Numerous people would call and try to get me to come into the dealership. When I told them I would come if they would first tell me the price, they would make up an excuse and tell me they would get back with me. Finally, someone called and said they are not selling any Mustangs they have is stock due to recalls. Interesting since they tried to get me to the dealership about 8 times. Don't waste your time talking to these people.

4 persona/s le/s resultó útil este Evaluación.

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Respuesta del concesionario actual:

I wanted to reach out to you and let you know that I apologize for the experience you had. The staff that was in charge of this department is no longer with our dealership. I personally am responsible for answering the Internet inquiries and will not hesitate to give a price if that is what someone request. I know that I am asking a lot, but when you are ever in the market for a vehicle again, give us one more try. I promise you will get the information requested. Again. . . my apologies for your bad experience.

oct 20, 2015

Liz

Caleb Flores was outstanding with his service and his Mustang knowledge. I highly recommend him and his Anderson Ford team!!

1 persona/s le/s resultó útil este Evaluación.

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Respuesta del concesionario actual:

It's been a while since you purchased here at Anderson Ford, but I did want to reach out and say "Thank You for your business". We are here for all your vehicle needs.

may 16, 2013

George

hi price

1 persona/s le/s resultó útil este Evaluación.

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Respuesta del concesionario actual:

Hello, I wanted to reach out to you. It has been a long time since you wrote this review. Since then, we have new management that are excited to have our Anderson Fords on the road. We will not lose deals to any reasonable price. I know that you are probably not excited about shopping for your next vehicle here, but if you would give me the opportunity, I will make sure that you get the best price available. Contact Susan, Internet Manager.

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