New 2017 / 2018 Mercedes-Benz GLC-Class For Sale Near Baltimore, MD

The dealer replied promptly with requested information on the car that interested me as well as some other, similar cars that were available. We exchanged additional emails and set an appointment for late Thursday morning for a “VIP” demo. I drove over 60 miles with my wife to see the car. When we arrived, the salesperson was unavailable (in a meeting) and the car had been sold the previous day. A simple email telling me the car was no longer available would have saved my wife and I over 120 miles of driving. Inconsiderate. The salesperson later apologized by email stating he had been off the day before and did not know the car had been sold, but if he had truly been preparing that morning to give me a VIP demo he would have discovered that the car was sold. Lip service, but not customer service.

CAUTION: Another dealership that has NO HAGGLE pricing. Which means in common English, pay us any price that we create without judgement or common sense. This one sided tactic is for the corner used car salesman not a Mercedes dealership. I will go where the dealership does not use this "screw the customer" tactic. By Mercedes!

Good communications - didnt have the vehicle I wanted

It was great. The salesman were very helpful and informative.

Yes my contact was very helpful. Am currently abroad but will be in MD on 18 Nov. 2017. Am still interested in the vehicle and will be in contact when I arrive.