New 2016 / 2017 Mazda CX-5 For Sale Near Dallas, TX

Very professional and helpful.

After driving all the way to the dealership, they told me the cr had already been sold.

"C" and the rest of the staff were friendly, professional, and made sure my family was comfortable while they waited. They were honest! The vehicle was exactly as described and at a very fair price. I would do business with them again without a doubt.

A sales rep contacted me and was GREAT! Very informative, very helpful. I contacted them on a Wednesday and said I wanted to come see the car the next day and more than likely purchase it. Again, the salesperson was great, said he'd be there between 1pm and 2pm when I said I would be up there. Noon Thursday I get a call to confirm the appointment, and I tell them I'm on my way, I'll be there shortly after 1pm. I get a call at 12:45pm saying"Hey, don't worry about it, the car has been sold." Keep in mind, the buyer wasn't even on the lot, while I had cash in my pocket. So, I wrote it off as bad luck and moved on, finding a vehicle I loved a few towns over. Well, come to find out a week later, the "buyer" came in, and changed his mind on vehicles, and didn't even purchase it. To summarize, I showed up with cash for a car that was on the lot, and because this person was a friend of the manager I was turned away, only for the car to be available again, a week later. Sales reps are great, but management is disappointing. If someone else had bought and paid for it before I arrived, I'd understand, but I was turned down because someone with connections wanted the car and called to say so WHILE I WAS ON THE WAY without paying anything. I found the manager's actions to be wildly unproffesional, and unfortunately for his salespersons it cost them commission on a sale.

This is where I bought my 2017 Mazda at I have great service and I was offered a great deal

Inquired about a car and got to different responses from two managers. After that they seemed very indifferent. Not high on my list

Internet experience was fine & salesman was easy to deal with. I was disappointed in the system as I paying cash yet they still made me wait an hour to see their finance manager. I needed to get on the road!

Tori was very informative and got me in for a test drive. I didn't purchase!