New Mazda CX-5 for Sale in Baltimore, MD

My experience was beyond amazing. I came in with a 2019 Hyundai Sonata and left with a 2021 Hyundai Sonata. They gave me top dollar on my trade in all thanks to my amazing saleswomen Alejandra Peña. She was amazing and made me feel not only welcomed but valued and appreciated. Absolutely loved my buying experience here at Ourisman Hyundai. I will definitely recommend them and I definitely will buy my next vehicle from here.

I get daily e-mail from the dealer asking to schedule a date to test drive a vehicle despite telling them I'm still on the fence about buying a new car.

Excellent service

Cool guy

Very helpful and responsive.

Good experience and better pricing then I could find anywhere else nationwide. Very pleased with my purchase and negotiating with Ourisman, highly recommend this dealer to others.

Responded quickly and gave a good price. I ended up purchasing a vehicle closer to my home and not here.

Dealt with Matt, wasn’t able to make a deal but it had nothing to do with how well Matt handled himself as a salesman. I just decided to go with a different car.

The man was extremely nice

Christopher Holder was able to answer all of my questions about the vehicle. He even sent me videos about 2 different Mazda vehicles !

Great communication, ended up with a different vehicle but the customer service was great. Thank you for the opportunity!

One of the dealer told me that the car was still there I asked him twice he respond to a call and text that the car was still there he scheduled me for an appointment, have to drive for an hour when I came in there I talked to another dealer and told me that the car was sold that day.

They where helpful made the whole process easy

Everyone who I contacted at the dealership treated me like family

Was very impressed with their customer service.unfortunately unable to pick up vehicle because of travel restrictions..but they would be my top choice..

Called soon after my reply scheduled an appointment. Test drove and bought the car , no haggling about the price. Nice experience.

Great experience -Bo Hudson was easy to work with! Went in for a test drive, traded in our old Miata and left in a 2017! Only issue was the amount of time to meet with Billing person -otherwise an excellent experience even during the pandemic. Highly recommend this dealership!

This was a great experience from test drive to customer service. I feel really welcomed and more eased into buying my WRX. It's a dream come true.

I wasn’t able to follow through with him but he was amazing in my opinion.

Dealt with salesman named mike. Started off with great communication but later was terrible. If it wasn't for another salesman named Mr. Dawson I would have went somewhere else. Currently I'm still awaiting a call back on the other key fob. This establishment needs to do some serious customer service training. Do not use them for internet sales.

Very unprofessional. Did not want to make a deal on the vehicle. Had to visit twice before I was able to test drive. Overall very unhappy with my experience.

I asked a simple question about the accident history on the vehicle and got a sales pitch but no answer to my question.

Quick response, but were pc generated responses. Have asked the same question twice with no response

Professional.. ..

I wasn’t able to follow through with him but he was amazing in my opinion.

Got back to me pretty quick but gave me run around on the truck I was interested in. I had few questions due to mixed information on the listing. Said they would get me the answers on the truck I was very interested in, but never after several attempts. Still waiting on the information. I Wouldn’t buy from them now.

Person I called was busy with someone else and couldn’t really tell me about the vehicle. Called six hours later and I had already found a truck closer.

Great experience. Staff is professional, respectful and helpful. This was the best dealership I’ve ever experienced and plan to do business with them for future purchases as well as recommend them to others.

Quick response and good communication overall. The car was as described, and the price was good. The customer service was very good throughout the process. This is a great dealership that I would recommend.

It was all email contacts. No problems. I just chose elsewhere by my preference.

Great experience. Love the truck!

Good

The dealership was very attentive and friendly.

Naim Bryant was exceptionally helpful, knowledgeable, and made this buying experience from across the country so easy.

Got back to me pretty quick but gave me run around on the truck I was interested in. I had few questions due to mixed information on the listing. Said they would get me the answers on the truck I was very interested in, but never after several attempts. Still waiting on the information. I Wouldn’t buy from them now.

Even though i didnt buy a car. They were great answered my questions and tried to help me out

Overall. They were trust worthy didn't pick me up from the airport as promised but reimburse me back when u got there. They were honest and true to every word .

Polite, accommodating, and friendly.

Listed a vehicle in there inventory that was never in there inventory to begin with.