New Hyundai Tucson for Sale in Springfield, IL

I set an appointment and when I arrived at the dealership someone else had taken this car to their mechanic. Never got a chance to see the car. I greatly appreciate the dealerships honesty upon my arrival but a courtesy call would have been even better. I wasted my time.

Started off great, set up a time to take a look at the car. I got there and took a test drive, I have the exact same car, just an earlier model so no surprises while driving. I knew what to expect.

Great job

Staff were responsive but not pushy- great experience

Staff has been amazing! Fast process and so understanding! Highly recommend

Perfect

Went to check a car that I was interested in.Car was not there,we were told they took it service for unknown reasons to sales person.Got contacted several days later and informed that car was sold.

Awesome experience. Great service

Sales person was great

Everyone worked hard to overcome my issue with Apple car play in an ultimate package.

great dealer

They “confirmed” the car was there for me to test drive, set up an appointment the same day of the confirmation only to find out when I showed up that it was sold the day before. Waste of a trip, could have told me up front the car was no longer available.

Great to work with .purchased car

Great !!!!!

Even though we did not purchase the Escalade, the sales department were wonderful to contact ya and follow up was great!

Best dealership I've been to in a long time. Brittany is amazing and I would purchase from later on down the line. Just a all around amazing person l.

Was sold a vehicle that had damaged rotors and needed new pads without being informed of their condition. They also tried to add a $900 "Napleton Experience" which I didn't want because I lived out of town. Jamel, the salesperson was great! He was professional, friendly, and courteous. The sales manager was deceptive. I found the right vehicle that I wanted, but would never buy another vehicle from that dealership again.

Called the dealership about a specific Infiniti they had online and on car gurus and they said they had it in stock. I came in an hour later to be told that the car had been sold in the morning, meaning before I called. I drove 45 minutes to this dealer to be told the car had been sold. The staff were pretty nice though.

Awesome experience!

I had 4-6 different salespeople contact me, each promising photos of the vehicle which never happened. The experience was aggravating and not one of them did what they said they would do which was provide photos of the car.

Car was sold. Looked at others and dealer played games with the price. First couldn't tell me the price, showed car well over what I told them I wanted to pay .(50% more). Tried to sell at still 2k more than I wanted to spend. I left dissapointed and offended by the experience Also "Napleton xP" extra is not something I use let alone want to pay 1k for.

Dealer was very nice and professional

Wonderful

Very poor experience. Sales rep kept ignoring every request I had him for. Kept insisting I come in for a test drive even though I said I didn’t need to test drive it from the very beginning. He kept asking me the same questions over and over and never really did get around answering most of my questions so I finally gave up. I do not recommend this dealer

A really great dealership with a great sales staff that are well-versed in their product and customer service… I would highly recommend this company/dealership to anyone…

This is my first experience of buying a car without actually going to the dealership and I must say that the experience has been nothing short of amazing. The handling of all the paperwork has gone very smoothly. My new car is scheduled to be delivered to me here in Omaha, NE next week. Everyone at the dealership that I worked with was very professional and courteous.

Very friendly and professional.

The dealership reached almost immediately. In fact they reached out several times. That’s a plus. Have not really communicated with dealership other than through email.

Really poor experience. The person who contacted me and scheduled my appointment turns out works in Florida. Showed up for my "VIP" appointment and they had no idea we were coming. After waiting several minutes, was told the car was sold. Then moments later was told it was still there. We looked at it and it was filthy inside. No where near ready to be sold. Marker on the ceiling, dirt everywhere. Needless to say we left and won't be back.

prompt response to my inquiry

Pleasant and concise

I inquired about a vehicle that had less than 2,000 miles on it and I had ONE simple question ... is this car available for lease? Three Emails later I still have NO ANSWER TO THAT QUESTION-- come in for a test drive; when can you come in and talk. No gonna waste a drive out there

Great!

didn't get a deal made, but quick, honest, painless

Seamless experience

Dealer got back to me right away.I ended not going with the dealer

The dealer didn't inundate me with phone calls abd text messages. One text message was sent asking me to come in and drive the car. The dealer woeked with ne to get an incredible funabcing deal.

Great and friendly salesmen. Wasn't able to purchase a car as it was already sold. Were helpful and were looking for other deals for me. Ended up purchasing another vehicle from another dealer.

Bait and switch. This car was sold several days ago but they won’t remove it from the website

Awesome place great people

very good

Didn't have the car I wanted but very courteous. May still purchase a car from Steve. Meeting again on Tuesday.

They had exactly what I wanted and treated me very well

ThIs dealership was Amazing!!! My sales rep was Rick and he worked until the deal was complete. I would highly recommend to family and friends!!!

This car has been bought when I got there, however; I was able to buy a different one Nissan Rogue 2017. I don’t like the salesman attitude, the car only has one key instead of two and the manual was missing too. I should have been told about these missing items before I signed the deal. I will hesitate to recommend this dealership.