New 2016 / 2017 Hyundai Santa Fe For Sale Near Bellingham, WA

I didn't buy the car or even go see but they responded to me and got me a picture of the car. The price dropped big time after we talked.

If I could give this dealership a zero I would. First off if you are thinking of looking at ANY vehicle here, run the other direction. Listen to the bad reviews as there is truth in all of them. My experience was horrible. It goes like this; I spoke with a sales man name Chris. This salesman claimed the business was a "Christian" dealership and that the salesmen are paid on salary not per car they sell. That they had no need for "pressure" sales. I arranged a price I could not go over and he agreed to that price "as long as I bring my friends and family to them". The vehicle was being bought by me and my adult son. The vehicle was advertised in excellent condition when in fact it was not. To get to this place Doug's, I had to take the ferry...to and fro. I brought my retaining fee as I had seen all the pictures and knew that if the car checked out right I would want to hold it and come back the following with cash to pay for it in its entirety. Upon walking up to the Infiniti EX35 2011, immediately my sons and I noticed that the wheel/rim damage was horrific. The last owner not only scraped curbs but the damage was also so severe that at first he tried (the salesman) to pass it off as the color of "gun metal" and I reminded him I had another Infiniti with the same wheels sitting at home and also noted that the lug nut cover was what Infiniti calls silver 1. So I knew that all four wheels had been terribly damaged and needed either replacement or complete reconditioning. This is the vehicle that is still on the web site in excellent condition. Then upon getting into the vehicle, it started and seemed to run well but upon further inspection just looking up as my boys did to look at the sunroof, the sunroof had a massive leak! My son opened it and the rubber was coming off! The entire ceiling had water damage that was on the severe side. Black mold severe but it looked like their detailing shop did all they could to try and get the water rings and wheels it leaves behind when it dries, but the leak was not fixed! The entire ceiling would have to be replaced in addition to the repairs for the leaking sunroof. Now mind you, I was there on an agreed price and paying hard cash (cashiers check). So my sons and I sat down with this liar, and he has me sign an agreed price in front of my kids as long as those things were fixed... he then leaves to his general manager and comes back and it turns out that agreed price has gone up 4K! Something for which I cannot do and will not do! They wanted ME TO PAY FOR THE DAMAGES! Do NOT buy a car from these dealers as they are dishonest and will sell anything to anyone with no conscious. This man claimed to be "Christian".... they will use any gimmick to get you and sell you a car. Christian or not, you don't treat fellow man like this. This is what is wrong with the world today. I obviously was saved in not buying the vehicle and left promptly. This salesman then while I was waiting to get on the ferry emailed me stating it was nice to meet me and thanked me for coming in!!! I looked at the time stamp. The audacity! There should be LAWS to protect people when they buy new and used cars from companies such at this one. Please heed my warning. You cannot trust this company at all. Truth is universal and we all know this.

Extremely knowledgeable staff, no-haggle price before visit, mission-driven dealership focused on customers and community. Go here if you want a great deal without the price negotiation we all dread. Our salesman was Jeff Plunkett - a great resource to buyers.

Great response

Very professional, courteous but not pushy. Prompt in replies. I would recommend them to family and friends.

Didn't end up buying this car but the customer service and communication was excellent!

Ian was an extremely personable salesman. We didn't feel pressured to buy. Nor did he try to talk us in to a Hyandai which was the main car they sell there.

If I could give them more than five stars I would......We have purchased a half dozen vehicles from other dealerships and this was the best experience we have ever had. This was also the most we have ever spent one vehicle and the TEAM at Rairdon of Bellingham made us feel very comfortable physically and with the major financial decision we were making. Thanks to all and especially Larry for all the ongoing communications and no BS handling of this transaction. We are very pleased with the quality of the vehicle we purchased and highly recommend the dealership to other buyers.

Dealer was very responsive but didn't pressure me. The vehicle was sold before I could coordinate with them.