New Honda Pilot for Sale in Los Angeles, CA

Had a terrific experience here at Riverside Honda. No games or gimmicks, J. Epsteen conducted straight business. No hidden fees or dealers add on. Made the deal at the price I wanted and bought the car.

only on the phone experience very nice

only on the phone experience very nice

I dislike dealerships as a rule but enjoyed my experience at Goudy. The purchase process was simple, professional and effecient.

Super nice people, great service, Alfonso was really friendly and was really helpful, worth the drive

They are responsive. However, not upfront with their price. Took 2 weeks of back and forth to finally come to a price and at the end gives me a higher quote than was negotiated. At the end they claim that they blamed on giving me the prices for a different car. Playing games and wasted my time.

I could not get a final price for the CRV. I had to drive to the dealer.

Good contact

Responsive friendly

Very pleasant experience, my saleswoman was very professional, friendly and informative. My over all purchasing experience was great. Thank you Roshana, the finance guy was also very pleasant to work with. They even have vasoline dispensers right outside the finance offices! Luckily I didn't have to utilize it! If you want a haggle free buying experience, I highly recommend you buy a car here from one of the hot twins that work there.

Good at calling you...several sales persons called.

Made appointment to view and test drive. Car not at dealer. Have not received car yet. Promised to call me when they have on site. We'll see..

Very responsive.

Nice car and the Internet price was in my price range, but deceiving, dealer add ons were $3,000 more than shown. But they were very nice

Overall enjoyable experience with Spreen. Customer support team was very helpful and showed me some great vehicles.

This place sucks, don't do business with them. I told them I was interested in a certain vehicle, I told them when I was coming. I specifically told them to notify me by phone if they sold the car. I drove there and the car was sold the prior day!

These are not honest people. Sonny Cao told me this car was sold and it is still for sale.

Literally told me to pick something els because its not guaranteed to be mine. Like a customer wants to hear that, ill just buy used

Good service,, friendly staff and very helpful,, got a beautiful car with them

Sales guys was really friendly and make the purchase transaction very easy.

Very nice and professional man contacted me, I just wasn’t able to make it in.

Service was horrible nobody knew about the model car I came to see, The car was on empty, refused to let me test drive it on the freeway. Who does this? They need help.

Dealer did reach out to me via email but never answered my question about delivery cost to San Francisco from Los Angeles if available.

Called back. Honest & helpful

Good communication, good overall service. Only problem is just a bit over priced

Was quoted sticker price on cargurus. Then the dealership tried overcharging by $20,000 for dealer add-ons (Mark ups) that I didn’t ask for.

The sales guys I dealt with were very professional. Even when we didn't initially agree on price the back and forth discussions via text and phone callswere very polite. All of my questions and concerns were addressed and for the most part I'm satisfied.

Good communication, good overall service. Only problem is just a bit over priced

The communication and service were excellent, they attended me very well and my experience would be to come back in 3-5 years to buy another one Thank You and my rating is a 10.

I went In to look at the car but the sales rep would not allow us to even test drive the car unless he ran out credit.

Showed up on time for my appointment and they took about 45 minutes to help me. Saleswoman was friendly when I finally was helped.

Very helpful, even though I never went into the dealer. Unfortunately I think the prices are higher than normal. Great customer service

I called before I got to the location regarding this car, I was told to come check it out. When I arrived, the sales rep stated the vehicle is not there. The other vehicles at this location are overpriced, and the sales reps at the location are inexperienced and so is manager. I would never purchase a car from this lot

Very good

Amazing Dealer! Everyone was great! Just purchased a Red Type R! I would definitely Refer Them To All My Family And Friends! Ask For Jacoby!

Was good

They call me right away, nice people over there!!!!

Ended up buying an Odyssey CPO for a good price. Alfonso is a very nice person and also a great seller, explained every feature of the car, not pushy. I went there having already negotiated the final price online so the whole process did not take so long. Car was clean and prepared to go when I arrived, with a minor issue that they promptly fixed. Overall, a great buying experience.

Helpful. Not sleazy

Truly Patient, Helpful Honda Guys! Favorite part of the whole experience was ringing the bell after purchasing my 2018 Honda Civic Sedan. :-)

Grate

I was called 3 times by the dealership but because of the nature of my work I couldn’t response immediately but when I called back no one picked up or responded I guess they do not care if they sell cars or not?!!!!

Never go back looking at a car on a su day didn't have the money on me the staff wanted to follow me home turn off for me...went to a different car lot...

The car wasn't my type but they showed me another one and I got an excellent deal. The people are excellent and the dealership is huge.

Great service. Ended up purchasing the car

Very highly satisfied with the service of the salesmen and staff who helped us from start til we got the car we bought from them.

At first service was good & helpful. After bank started processing credit application & was denied loan i was never informed. I had to start texting asking questions. Poor customer service.

BAIT AND SWITCH TACTIC. Autonation had this car listed at 23,900. After the test drive this price was delisted and all historic link deleted. The sticker on the car was 25900. But now it is listed at 27,900 and the manager's response was that they purchased the car from another dealer. Be warned. Avoid this dealership.