New Ford Ranger for Sale Nationwide

Roger Holland was my salesman and he was great to work with and the whole staff were upbeat and friendly.

We went to Luther Family Ford to test drive a certain vehicle. The one we wanted to look at was not going to work. Ended up driving away in a totally different type of vehicle that was well within our budget and a great buy. Ethan was great to deal with!

Definitely a very nice staff, willing to chat about any concerns we had. Only down fall (and the reason for four stars) is they will not, I repeat will not, budge on their prices. What they have is what you get.

Our best buying experience yet. Honest, friendly, quick - super professional. We had most of the paperwork done before we walked in the door. We drove a couple hours to them, did the test drive and purchase completed in less than 45 minutes!

The dealer said we could look at the truck and buy it before going through inspection. Being we live a distance, we inquired that it go through the inspection. 4 days later we got a text that it didn't pass the inspection which we were glad it did. We would not have wanted to purchase an unservicable vehicle.

The sales people were friendly, helpful and professional. I will definitely shop here again.

After veiwing this truck online i went to the dealership and test drove it. I have purchased the Avalanche model four times previously. We sat down and worked out some numbers and i took those home and came back the next day and purchased the 2013 Black Diamond Avalanche.

Very prompt in their response. Listing was in correct on description of transmission and was listed in details or fine print.

They contacted me back right away and we ended up purchasing the vehicle. The guy at Luther Family Ford was very friendly and helpful, I would definitely recommend them.

Vehicle mis-represented,not a platinum but rather a xlt Called about the platinum at a great price was told this vehicle was no longer for sale yet a week later it’s still on the site advertised as something it isn’t.

No nonsense no pressure dealer. So much easier to deal with (honest) then my local dealers in Al. Worth the trip to IL to save some $. Jim Barr was a great salesman! I will buy again from there

Best vehicle buying experience I’ve ever had

Good, good information and response.

Even though we did. Not purchase a vehicle here , they went above and beyond to answer any questions.

Dealer responded quickly

Overall a good experience. Zach was friendly and helpful. The only reason its a 4 star is because we were paying cash for the car and had to wait half hour to a hour to checkout. While there were seemingly other finance mangers that could have helped us. Also, I didn't like the fact that they tried to get us to agree on a price before we had our mechanic check it out.

Good

They followed up in a timely fashion

Quick response time, courteous service.

Great

Replied right away and then have heard back after contacting several times and was approved for the car I was contacting them about.

The salesperson basically brushed me out the door telling me I would have to come up with $5,000 down on a $7,000 car. Because my credit was not that good. I like the car but like I said I got the brush-off

Initially was listed as a Lariat. Story changed to an XLT after I contacted them.Felt like a bait and switch to get leads. Manager blamed it on CarGurus. How about that?

They tried to please me every way possible, they we great. G.G.

The mileage was not accurate, had a sideswipe and ended up choosing another one. Other than that, good people to deal with.

Great salesman, worked with Josh G. Great experience altogether.

Inquired about the vehicle at it's listing price of 30.9k and planned a 2 hour trip to based on that information. Dealer's invoice added 3k on top and the sale fell through so I bought the same truck with less miles elsewhere for 29k. The dealership may be good, but this was a bad experience.

They contacted me immediately and let me know before I made a planned trip to see the car that it had already sold.

Excellent experience with Jesse he went out of his way to make sure that we got everything that we needed for the car he also had it deliver

Responded immediately

I found a vehicle I was interested in but they tried to convince me the manufacturers rebate was money they were taking off the price of the car and they couldn't afford to lower the price anymore. Since the dealership I'd reimbursed for the rebate by the manufacturer they didn't make a very good impression on me. Deceptive sales practices doesn't make for a good impression.

Very responsive and aggressive on their pricing. I was pleased with everything.

Truly amazing dealership. Hopefully you have the pleasure of working woth Tyler or James. A+ doesn't actually sho justice to how great they are

Great customer service and finance team. I recommend this place to anyone looking to get into a great vehicle in a great value price. Will return.

Great service and great financial support

Very consistent in keeping up with me & requesting what my wants are.

Stephanie @ Richmond Ford is on the ball & sent me the info I requested immediately! I will contact her next week. I have a few more questions. Then we will talk about making a deal! Thank You Stephanie

Excellent experience! Everyone was very helpful and friendly. Daniel was a great salesperson.

Good friendly, helpful and informative.

I went to test drive and ended up buying that evening. My experience couldn't have been better! I would highly recommend Brett Cody and his team at Richmond Ford West.

Friendly staff and I did not get the run-around. There was a pretty quick agreement and the overall purchase did not take all day.

Excellent dealing with Taylor, Jay, and Matt! I would certainly deal with them again!

Responded to my inquiries promptly. Provided a respectful atmosphere while on their site. Have since responded promptly to our needs.

Would recommend this dealership.

They were very inviting and helpful. It was a great experience.