New BMW X5 for Sale in Santa Barbara, CA

Prompt response

He returned my initial call in a quick response time. He's communicated with me more information than expected, I was pleasantly surprised. There was no pressure from for me to come down to test drive the vehicle.

Great guy!!

Great Dealership

Quick response. Helpful tone.

Awful!! They did everything in their power to not sell me a car. I even came in the second time around determined to get the vehicle I wanted and I was basically made to feel like a burden. Call backs took forever, IF I ever got a call back. Trying to work out numbers was basically a take it or leave it approach, even with a used vehicle. Don’t go here. Go to a deferent dealer.

Dealer was very helpful.

I came to this dealership to buy my own car after lease was expired and got awful experience with sales people. Sales manager name Sal and other guy name Don Engel were very unprofessional , they can't even check my account with BMW financial to figure out final sales price , they mess with numbers, just wasted my time here . I will never come back to this particular dealership and not recommend my friends even come close !

CarGurus n Century West great combination

Great service. Nice and clean dealership. The sale people are courteous, kind and very helpful.

Honestly, would never go back. The salesman didn't seem interested in selling me the car. If anything I was annoyed with my whole experience from the unanswered questions in the email to being talked down to. He didn't even try to negotiate. It was like I was wasting his time because he may have had another buyer that was more profitable for him.

They email me back to let me know the car was sold but they still have the car on your magazine a week later

Service was exceptionally good friendly Service wouldn't hesitate to recommend This Dealership to Family and friends ty for your great service!!

Received prompt responses to all the questions I had. Unfortunately I couldn’t find myself to agree with the price offered. Overall very professional approach from the dealership.

His emails very very helpful.

Dealer quick to reply to my request. I like that!

Amazing service, from start to finish Bishoy took care of all of our needs! He was awesome to work with never losing his cool and only providing the best customer service. Ask for Bishoy!

Good

Responded promptly

My experience with Long Beach BMW dealership was great! All staff from the General Manager to my salesperson, Donte were very helpful and easy to work with. The service provided by my salesperson Donte was exceptional!! I recommend Long Beach BMW.

The contact me, but the back and forth was very slow. It took nearly a week to get a response. And I still haven't gotten answers to the questions I asked days ago

Very quick respnse

Followed up with me many times unfortunately the card this time is unobtainable

Best experience ever. In and out quickly. Matched best offer. Did one hour tutorial after purchase on another day. Just fabulous

Dealer contacted me stating the car was available in which I responded back letting them know I was interested and had a vehicle I would be trading in. After that they did not respond . I sent them another email regarding my interest but they never responded. Poor quality of customer service.

We had a good experience buying the BMW we were looking for. The salesman and manager were polite and never pressured us into buying the car.

Very good customer service.

quick to reply.

I provided an offer for the vehicle and the response I received was rather rude. Century City location or not...rude is rude.

Ask for Zach, hands down the best sales associate, period.

Other than trying sell me a service contract and wheel coverage for an additional 230.00. I was out of there in less than 2 hours with a great car. Thanks Peter Murphy

We were unable to consummate a deal, but the dealership was very responsive and polite.

Prompt response

Very professional and friendly dealership work team. No pressure, nice attitude and reasonable pricing.

Very good experience at Long Beach BMW.

Salesperson Richard treated me well and checked back with me after purchase to see if I needed anything. Great experience.

Very attentive dealership. Courteous. Answered all my questions. Well mannered. Easy to like people. I decided on another style vehicle but they impressed me with customer skills as compared to other dealerships.

Great Experience! They treated me well and the car was exactly what they said it was. Bought the car!

Very helpful and responsive!

Listing price was $39,999 but after I contacted the dealer they hiked the price to $42,253

Kevin is really helpful. He is responsive and does virtual tour of any vehicle you're interested to buy. Give a him a call.

I must admit these guys have a great way of engaging the customers interest. Very personalized, attentive service, at least my experience with them. Have not made a decision, but they did impress me from the get-go. Wish I could go into more details, but again, this is based solely on communication with them. Gotta give them 5 stars for sure on that.

Bryan Villatoro at Center BMW has been extremely helpful and knowledgeable. Looking forward to completing the process with him soon

It was great. Out first contact, Jordan, made sure we were taken care of from the minute we got to the dealer until we bought the car and left. Very satisfied with the process, but the dealer took a bit long.

Third BMW and the first time I felt like the salesperson really took care of me. I bought a newer and more expensive model i3 and know I got a great car at a great price. Props to Bryan on their sales team for negotiating all of my requests. Great guy!