Yokem Toyota

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Express Lube, New Owner Events, Rent A Car, Signature Dealer,
Presidents
Award, Fleet T.E.D. Dealer, Toyota Certified Used Vehicles, Toyota
Tire
Center

1199 E. Bert Kouns
Shreveport, LA 71105

Sales: (877) 859-9617

Service: (318) 798-3773

Today 8:00am - 7:00pm
(Closed Now)
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2010 GMC Yukon Denali Used Cars in Shreveport, LA 71105

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2016 Toyota Tundra Limited CrewMax 5.7L FFV Used Cars in Shreveport, LA 71105

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2013 Chevrolet Tahoe LT Used Cars in Shreveport, LA 71105

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Mileage: 106,202

Location: Shreveport, LA 71105

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2013 Chevrolet Tahoe LT for sale - $20,995, 106,202 miles with Bluetooth, Leather Seats, Aluminum Wheels, Navigation System
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2015 Ford F-150 XLT SuperCab Used Cars in Shreveport, LA 71105

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2009 Toyota Camry XLE Used Cars in Shreveport, LA 71105

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2013 Toyota Avalon XLE Touring Used Cars in Shreveport, LA 71105

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 6, 2017
GA12016
I purchased this Vette from Yokem. They were great especially "Gilbert". He knows Corvettes and owns one as well. He is very thorough and answered all my questions. He was able to work everything out. I flew down to Shreveport, he picked my up at hotel and I was driving home that morning. I was very pleased with the entire staff as well. Very welcoming. It was a pleasure to work with all the folks at Yokem.
Is this review helpful? Yes | No
Nov 3, 2017
Drivervet
very nice follow up
Is this review helpful? Yes | No
Oct 27, 2017
I only received an automatic responses from Yokem Toyota. I sent a request more information on the truck twice. The truck in question is a 2008 Ford F-250 Super Duty, Dealer's Price: $23,995 Location: Shreveport, LA · 83 miles away, Mileage: 97,057 miles, Transmission: 5-Speed Automatic Overdrive, Exterior Color: Black, Interior Color: ---, Engine: V8 Diesel, VIN: 1FTSW21R58EC45262, Stock #: 74991A, Major Options: Leather Seats, Aluminum Wheels. I called twice requesting pictures of the truck. Finally today I get a call back today 27 October from the sales manager and he wanted to know where I was getting information on the truck, because the owner of Yokem Toyota had decided to keep the truck for his personal use, after the truck was on the lot for a week. The truck has been listed on CARGURES for 56 days. I understand that an owner of a business can run the business anyway he wants to, but to have a truck listed and not sell it is wrong. I was prepared to dive the hour and half tonight to buy the truck pending what the truck looked like in the photos.
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Aug 28, 2017
The salesman was really great .
2 of 2 people found this review helpful.
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Aug 18, 2017
Immediately respond
2 of 2 people found this review helpful.
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Jun 13, 2017
Andrew contacted me, sent me pics and was very professional
2 of 2 people found this review helpful.
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May 14, 2017
Sales and Finance were great!
1 of 1 people found this review helpful.
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Apr 29, 2017
Great experience. Katie and Wil responded to all of my requests and answered all questions about the vehicle of interest. It was not exactly what I was looking for. Wil was very courteous during my visit and at no time did I feel pressured to buy. I will certainly keep them on my radar if another vehicle comes along.
2 of 2 people found this review helpful.
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Mar 26, 2017
Navajo_1236
They had sold the Cruze by the time we got there. We found a Toyota that was beautiful. It ran great too.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 10, 2017
The dealer was very nice and helpful. He went out of his way to help.
2 of 2 people found this review helpful.
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Oct 6, 2016
Too much hassel, dealings, questions misleading. I turned down one red RAV4 after much of this stuff. Got another casll and we made a final mdeal on a new white RAV4XLE. So I called my wife, 73 yrs. old, at her work to give to her the great news. So she took some Dealers to call and cancel any further effortsd and I did the same with the others. Afterwards my salesman called to inform me that my deal was voided because the Mgr. said that my dealed car was already sold plus he had given my sale figures on mthe red one,(the one that they cannot sell for reasons???) That put my elderly wife in a crying state and me into an exhausted, irritated, disgusted, angry and thgen hurting chest state, One nitro g. later some better. So not good!!
9 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Yokem Toyota:

Mel, I apologize that your visit with us was anything less than exceptional, as customer service is our highest priority. I would like to personally reach out to you to ask for the opportunity to discuss your visit and work to correct the situation. Please feel free to contact me at your convenience at (877) 859-9617. Sincerely, Lwashington@yokemtoyota.com.
Sep 7, 2016
Seem like nice people looking forward in meeting them
Is this review helpful? Yes | No
Aug 27, 2016
very satisfied;
Is this review helpful? Yes | No
Aug 20, 2016
Beatherton
They responded well to my email request but have not had contact since for an accurate opinion. .
Is this review helpful? Yes | No
Jun 2, 2016
two people phoned then emailed--- I like minimal contact til I get to dealership and then dont bug me
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Yokem Toyota:

Janice,
We are so sorry for bothering you. There is definitely a fine line between be available and bothering someone. We must have crossed the line. What could we do now to earn the other two stars and earn back your consideration in he future?
Apr 21, 2016
I dealt with Jason from Yokem and he was great!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Yokem Toyota:

Thank you Megan and we hope to help you again in the future.
Jan 2, 2016
Have been very excited about my dealings with Yokem Toyota. Their representative is very knowledgeable and supportive.
Is this review helpful? Yes | No
Jan 2, 2016
Seen to already have a buyer for the car.got in touch with me two days later
Is this review helpful? Yes | No
Read 15 old reviews
Nov 4, 2015
My experience with Yokem Toyota was a great one. If you stop in see Sean.
Is this review helpful? Yes | No
Oct 12, 2015
Great
Is this review helpful? Yes | No
Apr 30, 2015
They were very helpful and willing to work with me. Great overall experience.
Is this review helpful? Yes | No

Response from Yokem Toyota:

Thank you for taking the time to make your voice heard! Daniel, we will try our best to keep it up and it makes it easier when we customers as great as you.
Mar 13, 2015
called and discussed my options as soon as I sent the request
Is this review helpful? Yes | No

Response from Yokem Toyota:

David,
We pride ourselves on trying to be there for our customers. We are adding new processes every day to get better for you. Thanks so much for being awesome and writing this review David!
Jan 24, 2015
Great
Is this review helpful? Yes | No

Response from Yokem Toyota:

Ellison, We see you had a great experience but, rated us at 3 stars instead of 5. What can we do to be better the next time?
Nov 21, 2014
Very pleased
Is this review helpful? Yes | No

Response from Yokem Toyota:

Ron,
We are happy to hear everything is great!
Feb 10, 2014
Called me back the next day
Is this review helpful? Yes | No

Response from Yokem Toyota:

Colton,
This is great to hear and we wanted to know how could we earn the last star.
Feb 9, 2014
Very helpful
Is this review helpful? Yes | No

Response from Yokem Toyota:

Andrew,
We are glad that we gave you the help you need. How could we earn your last star? We would love to be your 5 star dealership.
Apr 9, 2013
Excellent
Is this review helpful? Yes | No

Response from Yokem Toyota:

Jake,
Thank you for 5 Stars and we look forward to helping you again.
Apr 5, 2013
very helpful and honest
Is this review helpful? Yes | No

Response from Yokem Toyota:

Becky,
Thank you for the kind words and we try to be the best to help you.
Mar 18, 2013
nice car slightly over priced
Is this review helpful? Yes | No

Response from Yokem Toyota:

Barbara,
We always strive to get everyone of our customers a fantastic deal. Sorry you felt the price wasn't ideal. If there is anything at all you would like in the future please let us know.
Dec 31, 2012
Excellent... and if you want a used car, Ask for Will Smith
Is this review helpful? Yes | No

Response from Yokem Toyota:

Marcia,
We will tell Will about this nice review. Thank you again for doing business with Yokem Toyota.
Nov 22, 2012
Responded and helpful
Is this review helpful? Yes | No

Response from Yokem Toyota:

Dave,
Thank you for leaving such a great review. If you ever need anything at all please feel free to ask.
Nov 3, 2012
not what I was looking for.
Is this review helpful? Yes | No

Response from Yokem Toyota:

Frank,
Sorry you did not find what you wanted. Hopefully your experience with us was good enough that you might consider us again in the future. Thank you for posting a review.
Jul 3, 2012
kiddboy
their prius was overpriced by $4,000. instead of allowing me to drive the car, the salesman drove initially. he had the prius in the power mode his entire trip, attempting to accelerate rapidly from every stop. i was not considering the prius for the raw horsepower. he completly missed the point of the test drive. i drove the car with the salesman and he encouraged me to drive in power mode and accelerate into traffic. the dealer has priced themselves out of the market and their sales staff does not attempt to understand the needs of their clients.
Is this review helpful? Yes | No

Response from Yokem Toyota:

Kiddboy,
We are very sorry that we missed every aspect of earning your business. We hope that you could overlook one day your bad experience and consider us again as a viable choice. If you ever need anything in the future please feel free to contact Yokem Toyota.

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