Holmes Honda

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Certified Used Dealer, Internet Certified, Customer Appreciation
Days

1331 E Bert Kouns Loop
Shreveport, LA 71105

http://www.holmeshonda.com

Sales: (318) 212-1200

Service: (318) 212-1200

Today 7:30am - 8:00pm

(Open Now)

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Sales Reviews (7)

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Dianne

Jun 19, 2017

This dealership is top-notch. Although I didn't purchase the used car I went into tryout, they did get me into a new Pilot at a remarkable price.

1 of 1 people found this review helpful.

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Roger

Sep 10, 2016

Very quick response Honest and up front

1 of 1 people found this review helpful.

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Bill

Aug 3, 2016

They gave me an offer that was very good, but I was unable to use it as it was for the weekend only. Compared to others that didn't give an offer they did well.

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bobbymichelle

May 30, 2016

We went to Holmes for a test drive. The salesman was late for our appointment and when we walked out to get in the car he condescendingly asked, 'Do you want me to back it out?" I said, "Pardon me?" So he repeated the question. The car was not in a close parking spot nor was there anything impeding the parking lot. I would assume that he felt that since I am a women, I could not back up a car. Then, when I questioned him about the packages that came with the car, he stated, that the X1 meant it was an entry level car and did not come with added features. I tried to explain that the X1 came in a sDrive28i, a xDrive28i, and a xDrive35i. He had no clue what I was talking about. My husband and myself felt that our salesman was unprepared and uneducated about the automobile he was trying to sale. When we asked them to send us a 'best price' for a cash sale, the salesman said they would send it within the hour. We never heard from him. A couple of days later he called to ask us if we were still looking and I said no, I had already bought one. He blamed his sales manager for not contacting us after the test drive. The worst part of the experience was the comments about backing the car out, it was insulting and sexist. I would not recommend this dealership unless you do all your research before you go.

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Response from Holmes Honda:

bobbymichelle,

I am very sorry to hear you were unsatisfied with our service. I can assure you that our number one priority is customer service, and would like to hear more about this so we can improve and hopefully better serve you in the future. If you could, please contact our Business Improvement Manager- Tina Oliver at 318-212-1302 or tina@holmescars.com.

Thank you for your feedback,
Krystal Hines- Digital Operations Manager

Jauniquiya

Feb 4, 2016

Holmes Honda was very helpful and responded to my inquiry immediately!!!

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Karen

Sep 17, 2015

I had a magnificent salesman and he helped me to purchase my 2014 Mazda 6. Thanks Juan Ford.

1 of 1 people found this review helpful.

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Scott

Jul 21, 2015

contacted but did not drive to Shreveport

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Read 19 old reviews

Shanice

Jun 16, 2015

Juan was great he made the process so quick and simple!

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Morgan

Jun 10, 2015

Logan Johnson was great as well as the rest of the guys! Love my friends at Holmes Honda!

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kevin

Apr 10, 2015

very good experience

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candace

Aug 23, 2014

excellent service.

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Elisabeth

Jul 10, 2014

Called promptly

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Bwalls

May 19, 2014

They were very helpful.

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Steve

Feb 11, 2014

Dealer provided a great experience. Purchased car from them.

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Troy

Jan 21, 2014

Try very hard to get my business

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Todd

Jan 15, 2014

kim mutter was very attentive and aggressive in helping me.

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Courtney

Dec 21, 2013

Really didnt have what I was looking for.

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cbdc

Nov 16, 2013

Superb car. Honda pre-certified makes the car like new. Salesperson was responsive and missing rear seat headrests were sent off without hesitation. I'm very happy with the car and with Holmes Honda.

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Rena

Nov 14, 2013

Bait and Switch Tactic. Dealer responded quickly, but did not have the vehicle available after I made a long drive to purchase. Tried to interest me in a newer vehicle when I arrived at dealership location.

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Becky

Nov 11, 2013

Drove the car, spoke with the salesman, no pressure, very satisfied with our experience. Have not yet decided to purchase but would return to same salesman if we do.

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Amy

Oct 30, 2013

Got back to me right away! Very informative and helpful!

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gary

Oct 11, 2013

Great at selling new and preowned vehicles. All staff friendly and easy to talk with.

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Mary

Jun 18, 2013

The dealer DID respond just not with the information I requested.

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kimberly

Sep 14, 2012

All of the work was done over the phone and the car was delivered to me from out of state. It was an awesome experience! They honored the price and worked with me on the payment.

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david

Jul 19, 2012

Dealer very responsive and helpful to meet our needs.

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Tina

Dec 17, 2011

Very friendly but listed the vehicle as manual but was an automatic. Was disappointed to drive there to find this out.

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