Holmes Honda

We went to Holmes for a test drive. The salesman was late for our appointment and when we walked out to get in the car he condescendingly asked, 'Do you want me to back it out?" I said, "Pardon me?" So he repeated the question. The car was not in a close parking spot nor was there anything impeding the parking lot. I would assume that he felt that since I am a women, I could not back up a car. Then, when I questioned him about the packages that came with the car, he stated, that the X1 meant it was an entry level car and did not come with added features. I tried to explain that the X1 came in a sDrive28i, a xDrive28i, and a xDrive35i. He had no clue what I was talking about. My husband and myself felt that our salesman was unprepared and uneducated about the automobile he was trying to sale. When we asked them to send us a 'best price' for a cash sale, the salesman said they would send it within the hour. We never heard from him. A couple of days later he called to ask us if we were still looking and I said no, I had already bought one. He blamed his sales manager for not contacting us after the test drive. The worst part of the experience was the comments about backing the car out, it was insulting and sexist. I would not recommend this dealership unless you do all your research before you go.

Holmes Honda was very helpful and responded to my inquiry immediately!!!

I had a magnificent salesman and he helped me to purchase my 2014 Mazda 6. Thanks Juan Ford.

contacted but did not drive to Shreveport

Juan was great he made the process so quick and simple!

Logan Johnson was great as well as the rest of the guys! Love my friends at Holmes Honda!

very good experience

excellent service.

Called promptly

They were very helpful.

Dealer provided a great experience. Purchased car from them.

Try very hard to get my business

kim mutter was very attentive and aggressive in helping me.

Really didnt have what I was looking for.

Superb car. Honda pre-certified makes the car like new. Salesperson was responsive and missing rear seat headrests were sent off without hesitation. I'm very happy with the car and with Holmes Honda.

Bait and Switch Tactic. Dealer responded quickly, but did not have the vehicle available after I made a long drive to purchase. Tried to interest me in a newer vehicle when I arrived at dealership location.

Drove the car, spoke with the salesman, no pressure, very satisfied with our experience. Have not yet decided to purchase but would return to same salesman if we do.

Got back to me right away! Very informative and helpful!

Great at selling new and preowned vehicles. All staff friendly and easy to talk with.

The dealer DID respond just not with the information I requested.

All of the work was done over the phone and the car was delivered to me from out of state. It was an awesome experience! They honored the price and worked with me on the payment.

Dealer very responsive and helpful to meet our needs.

Very friendly but listed the vehicle as manual but was an automatic. Was disappointed to drive there to find this out.