Whitten Brothers of Ashland

11409 Washington Hwy
Ashland, VA 23005

Sales: (804) 596-9710

Service: (866) 263-3171

Today 9:00am - 8:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 12, 2017
Very kind and helpful staff. We planned on visiting but never made the trip but hope to work with them in the furture.
Is this review helpful? Yes | No
Oct 29, 2017
portengineer1
70
They wholesaled the vehicle to another dealership while negotiating a deal with me.
1 of 2 people found this review helpful.
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Oct 21, 2017
quick response
0 of 1 people found this review helpful.
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Sep 13, 2017
Jeff Hockaday
My experience at whittenbrothers of Ashland was the best car buying experience I have ever had at a dealership. I told them where I wanted to be on a monthly payment and we were able to work out a great deal.
0 of 2 people found this review helpful.
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Aug 26, 2017
Very nice
0 of 1 people found this review helpful.
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Aug 6, 2017
Timely and organized tesponse
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Jul 25, 2017
They were professional and gave good information. They didn't move on price and explained the reasoning behind it. I chose to look at a different type of vehicle.
Is this review helpful? Yes | No
Jul 16, 2017
Paul Wilson II
Very very good dealership very nice people really persistent and will help you with anything to get you a deal that they can go and we can be very between the dealer and the customer that very honest with you I appreciate the work that efforts and everything but I didn't buy because my insurance was a little rough and at that time now my I'm ready to buy and I'm ready to do some other things with him again I will come back again
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Jul 14, 2017
Cydgara
Although I didn't buy this vehicle Whitten In Ashland responded immediately with the information I requested. I went to the dealer and worked with Ray Waters a seasoned sales professional with over 14 years experience! I'm very pleased with my Jeep Grand Cherokee Limited and would purchase again! Thank you again Ray!
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Jul 8, 2017
Purchased vehicle from them. So far great. Really liked working with Zach
Is this review helpful? Yes | No
Jun 12, 2017
Guru9ZS4W
They have a good inventory of new and used vehicles. However, they are not as competitive as other ford dealers. Yhey are not flexible when it comes to negotiating the price of the vehicle. I felt like a number not as a customer.
1 of 1 people found this review helpful.
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May 9, 2017
LiveOak
Provided 100% information quickly.
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Apr 28, 2017
Hands down best experience i have ever had buying a car in my life. From the first contact until the last signature was signed in the paperwork, everyone we met was unbelievably helpful, kind, understanding & honest. Our salesman Zach could not have been more awesome in any way. We had been pretty picky on the hunt for a Jeep Wrangler Unlimited the past few months, but when we found the one they had listed it was listed certified, well below market value already & still under powertrain warranty for 3 more years!!!! We hadn't found that in any other vehicles in such prestige condition in my price range, they also were very transparent about each owner/carfax.. We have had some pretty shady experiences with ALMOST buying a few others before this one - however, when we told them we would be driving 3hrs out of the way to test drive/purchase it, they immediately pulled the keys for me && the manager told me i didn't even have to worry about paying a $500 to hold the car for a couple hours like most other dealers have done.. i can't say enough great things about this place && the good people who work here. I love how advanced the technology is @ the facility too, no more paper && ink pens, just a touch screen table top to sign away :) Very cool, super informative && trustworthy, dependable, helpful && fair.. i highly recommend them to anyone - We are considering driving all the way up from Virginia Beach again to buy our next vehicle from them too. They got my truck set up with new hard plates off the lot so i didn't have to drive back up in 3 weeks too! Even after we got home & realized we left the spare key, they were immediately responsive then mailed it to me :) Usually car buying is a headache, but these people not only made it painless.. we actually enjoyed the experience & made new friends along the way! Thank you for taking such good care of us :) from the owners, management, salesman, finance guy & receptionist to the whole rest of the Whitten Brothers Team.. we are so happy with our ride!!!
2 of 2 people found this review helpful.
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Apr 12, 2017
They were very friendly and had the car waiting for me when I arrived. Cathy was very knowledgeable about the car and its features. Their prices were very competitive and I would definitely do business with them again.
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Apr 12, 2017
JohnHellcat
10
Awsome staff very helpful
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Jan 2, 2017
Awsome took the time to do what they could to help me
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Nov 28, 2016
Dealt with Ryan Dixon online and Grant Bowles at the dealership; both very professional and courteous. I loved the no pressure approach. Will definitely try to buy from them when the time comes.
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Oct 24, 2016
Got immediate response
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Oct 8, 2016
Would have purchased if dealer offered this price when we were negotiating
1 of 1 people found this review helpful.
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Aug 19, 2016
Great sales team eager to get the deal done
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Mar 10, 2016
I actually got a 2007 purple Dodge RT my salesperson Carlo was extremely extremely professional and did an outstanding job I would recommend him and Whitten Brothers to anyone
1 of 2 people found this review helpful.
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Mar 6, 2016
SPW1
They contacted me promptly. The salesman, Raymond, and numerous managers with whom I worked were friendly, attentive, helpful and enthusiastic. The vehicle was all that was advertised and more. Whitten of Ashland will be on my very short list of "must see" dealers for future automobile needs.
1 of 1 people found this review helpful.
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Mar 3, 2016
Friendly and professional personnel. Raymond Smith was my sales associate. I really appreciated the follow-up, after the sale. The financing department was also extremely knowledgeable and helpful.
1 of 1 people found this review helpful.
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Dec 30, 2015
novalee28
No fair deal on trade in. Tried to give me blue book value of poor condition . When car was garage kept with 9000 miles. So the could make 4,000 in profit
5 of 5 people found this review helpful.
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Read 7 old reviews
Mar 20, 2015
Raymond Smith was my sales person and he is AWESOME!!!!!!!!!!!!!!!!!!!!!
1 of 1 people found this review helpful.
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Feb 7, 2015
will not make a too much better deal than they advertise, even when you show them proof of other better deals at other dealers for the exact same vehicle. They will get 1 extra star for their friendliness.
1 of 1 people found this review helpful.
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Dec 8, 2014
good
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May 7, 2014
Long distance deal went off without a hitch. Was able to handle everything via phone and fax and when I got there there were no gimmicks and the vehicle was as they advertised. No shady business. Really great experience. I'd recommend them to anyone.
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Feb 16, 2014
ask for Raymond he was super nice
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Jan 24, 2013
I was contacted by the dealer quickly however after consideration I decided not to purchase a vehicle at this time.
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Jul 24, 2011
I have just got a very good deal from this dealer. Negotiations took some time, the car and I were very well taken care of and in the end I happily drove my new wheels home. This was the best car dealership of the nine I have done business with, so far. I do recommend Whitten Of Ashland. Sylwester
Is this review helpful? Yes | No

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