Whitten Brothers Chrysler Dodge Jeep Ram

10701 Midlothian Tpke
Richmond, VA 23235

Sales: (804) 409-8627

Service: (888) 431-6067
Today 8:30 AM - 8:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 19, 2018
darling4
Very friendly and helpful. Quick response to all my texts and emails!
Is this review helpful? Yes | No
Apr 18, 2018
Mark and Willie were awesome. They made this by far the easiest car buying experience. Best pricing around with an unbeatable warranty. It was worth the 5 hour drive to buy the vehicle, which I had been looking for locally without any success from the local dealer. They will be my first stop the next time I am in the market for another vehicle.
Is this review helpful? Yes | No
Apr 17, 2018
MrJohann
Quick answer on e-mail inquiry but no price information.
Is this review helpful? Yes | No
Apr 7, 2018
Great follow up
Is this review helpful? Yes | No
Mar 25, 2018
allie2020
I did not buy the vehicle but the staff was emailing me often with searches for my car.
Is this review helpful? Yes | No
Mar 14, 2018
Guru5QYXY
Good
Is this review helpful? Yes | No
Mar 14, 2018
Went to look at a car they had listed only to find a sold sticker in the window, messaged dealer using this app to tell them I was disappointed that didn't do a better job updating their listings. I then received a reply that the car was still available for sale. I replied that I had just went to the dealership (where I was ignored while on the lot) and informed the employee the vehicle had been sold. I guess I could have called to check inventory but that defeats the purpose of online listings.
Is this review helpful? Yes | No
Mar 12, 2018
Great experience
Is this review helpful? Yes | No
Mar 9, 2018
Greatest car buying experience I ever had great people thanks a lot
Is this review helpful? Yes | No
Feb 16, 2018
tonyam0516
Internet transaction went smoothly. Came from out of state to pick up my car. Dealt with Nick.
Is this review helpful? Yes | No
Feb 3, 2018
Very unprofessional! From the immature salesman to the manager. I will let the world know of my experience. I test drove a car was told it would be ready for pick up the next morning and got a text saying they sold the car an hour after I left. Are you kidding me?!? Very disappointed and nothing was done about it.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 10, 2018
kaymobe
Good people fair prices
Is this review helpful? Yes | No
Dec 10, 2017
They are fantastic, Nick, Mike, and Richard are awesome.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 26, 2017
They emailed me back quickly.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 9, 2017
Everyone was very personable and I was able to see the vehicle as I was not ready to test drive. Not sure if I will purchase at this time but should I do they will get my follow up call.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 25, 2017
jpruett66
They have been quite slow in response and can't give me definite answers to my questions.
2 of 5 people found this review helpful.
Is this helpful? Yes | No
Mar 24, 2017
Good experience with sales guys good selection
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 13, 2017
skipbraun
Contacted me, and were professional, just not very interesting in working on price
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Mar 10, 2017
Good people!
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 8, 2017
Classic_32694
Terrible. Didn't have the car at this location. Sales manager acted like he was inconvenienced when I inquired about it. They easily could have called to notify me.
4 of 4 people found this review helpful.
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Mar 2, 2017
They responded very quickly and were great the whole way through the process! Go see Monty, he's awesome!
1 of 1 people found this review helpful.
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Feb 25, 2017
Great follow up
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 25, 2017
A very possitive experience, I'm holding out for a 17/18 for now. Thanks, Mitch
1 of 1 people found this review helpful.
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Dec 27, 2016
Excellent sales and service staff. Wepurchased the car.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 7, 2016
Very responsive. Enjoyed working with salesman. Would use them again
Is this review helpful? Yes | No
Nov 5, 2016
Whitten were the most professional and offered the best deal by far. Even better than the price was the process and especially the written detailed offer that included monthly payment options and complete detail of calculations to arrive at price. I haven't bought yet but it is because of my personal circumstances. I will purchase in future and will definitely contact them first.
Is this review helpful? Yes | No
Oct 18, 2016
Love the way video chat
Is this review helpful? Yes | No
Sep 27, 2016
outstanding
Is this review helpful? Yes | No
Sep 24, 2016
Very helpful and informative with no pressure. I really appreciated Howard's hospitality and follow-up.
Is this review helpful? Yes | No
Aug 24, 2016
tye2626
Called me right away, but vehicle had been sold a few hours before
Is this review helpful? Yes | No
Aug 20, 2016
Car was manual, needed automatic. They responded promptly.
Is this review helpful? Yes | No
May 19, 2016
Dealer responded only with auto response.
Is this review helpful? Yes | No
May 2, 2016
The dealer was very responsive and great about finding me the car wanted. However, I called ahead to schedule a test drive, was told it would be waiting for me, only to wait for them once I got there. Also, buying the car took 3.5 hours. Unbelievably slow.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 28, 2016
Contacted almost immediately they set up an appt on my time and were emailing helpful info
Is this review helpful? Yes | No
Read 14 old reviews
Sep 29, 2015
Dealers provided a five star service from start to finish in which exceeded our expectations. We look forward to doing more business with them in the future.
Is this review helpful? Yes | No
Aug 8, 2015
Fast response to request
Is this review helpful? Yes | No
Jul 29, 2015
Bill was very nice and was not pushy
Is this review helpful? Yes | No
Mar 10, 2015
Very friendly service, no pressure, sold me what I wanted, responded in a timely manner, very helpful with whole process, I was impressed!
Is this review helpful? Yes | No
Nov 13, 2014
Dutchgap
I would purchase another car from them.
Is this review helpful? Yes | No
Oct 13, 2014
kensamuel28
Excellent customer service provided by Raymond Smith in Ashland and Big Bob in Richmond.
Is this review helpful? Yes | No
Oct 8, 2014
Dealer was slow in responding.
Is this review helpful? Yes | No
Aug 7, 2014
Very pleasant experience. No pressure or forced sale.
Is this review helpful? Yes | No
Jul 11, 2014
responded quickly
Is this review helpful? Yes | No
Jun 26, 2014
AChildress
5
Car was sold and I was not notified instead they set me up too test drive.
Is this review helpful? Yes | No
Jun 9, 2014
Howard has been a joy to work with. We ended up buying a new Fiat!
Is this review helpful? Yes | No
Apr 3, 2014
Very professional, and informing kept in contact through the whole process. Honest place to buy a good car.
Is this review helpful? Yes | No
Feb 20, 2014
quite professional
Is this review helpful? Yes | No
May 9, 2013
contact was quick but knowledge questions were average at best.
Is this review helpful? Yes | No

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