Whitten Brothers Chrysler Dodge Jeep Ram

10701 Midlothian Tpke, Richmond, VA 23235

Sales: (804) 446-6332

Service: (888) 431-6067

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All reviewers have been verified to have contacted this dealer – Learn More
Mar 25, 2017
jpruett66
They have been quite slow in response and can't give me definite answers to my questions.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 24, 2017
Good experience with sales guys good selection
1 of 1 people found this review helpful.
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Mar 13, 2017
skipbraun
Contacted me, and were professional, just not very interesting in working on price
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 10, 2017
Good people!
0 of 1 people found this review helpful.
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Mar 8, 2017
Classic_32694
Terrible. Didn't have the car at this location. Sales manager acted like he was inconvenienced when I inquired about it. They easily could have called to notify me.
Is this review helpful? Yes | No
Mar 2, 2017
They responded very quickly and were great the whole way through the process! Go see Monty, he's awesome!
Is this review helpful? Yes | No
Feb 25, 2017
Great follow up
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Feb 25, 2017
A very possitive experience, I'm holding out for a 17/18 for now. Thanks, Mitch
Is this review helpful? Yes | No
Dec 27, 2016
Excellent sales and service staff. Wepurchased the car.
Is this review helpful? Yes | No
Dec 7, 2016
Very responsive. Enjoyed working with salesman. Would use them again
Is this review helpful? Yes | No
Nov 5, 2016
Whitten were the most professional and offered the best deal by far. Even better than the price was the process and especially the written detailed offer that included monthly payment options and complete detail of calculations to arrive at price. I haven't bought yet but it is because of my personal circumstances. I will purchase in future and will definitely contact them first.
Is this review helpful? Yes | No
Oct 18, 2016
Love the way video chat
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Sep 27, 2016
outstanding
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Sep 24, 2016
Very helpful and informative with no pressure. I really appreciated Howard's hospitality and follow-up.
Is this review helpful? Yes | No
Aug 24, 2016
tye2626
Called me right away, but vehicle had been sold a few hours before
Is this review helpful? Yes | No
Aug 20, 2016
Car was manual, needed automatic. They responded promptly.
Is this review helpful? Yes | No
May 2, 2016
The dealer was very responsive and great about finding me the car wanted. However, I called ahead to schedule a test drive, was told it would be waiting for me, only to wait for them once I got there. Also, buying the car took 3.5 hours. Unbelievably slow.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 28, 2016
Contacted almost immediately they set up an appt on my time and were emailing helpful info
Is this review helpful? Yes | No
Sep 29, 2015
Dealers provided a five star service from start to finish in which exceeded our expectations. We look forward to doing more business with them in the future.
Is this review helpful? Yes | No
Aug 8, 2015
Fast response to request
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Jul 29, 2015
Bill was very nice and was not pushy
Is this review helpful? Yes | No
Read 11 old reviews
Mar 10, 2015
Very friendly service, no pressure, sold me what I wanted, responded in a timely manner, very helpful with whole process, I was impressed!
Is this review helpful? Yes | No
Nov 13, 2014
Dutchgap
I would purchase another car from them.
Is this review helpful? Yes | No
Oct 13, 2014
kensamuel28
Excellent customer service provided by Raymond Smith in Ashland and Big Bob in Richmond.
Is this review helpful? Yes | No
Oct 8, 2014
Dealer was slow in responding.
Is this review helpful? Yes | No
Aug 7, 2014
Very pleasant experience. No pressure or forced sale.
Is this review helpful? Yes | No
Jul 11, 2014
responded quickly
Is this review helpful? Yes | No
Jun 26, 2014
AChildress
5
Car was sold and I was not notified instead they set me up too test drive.
Is this review helpful? Yes | No
Jun 9, 2014
Howard has been a joy to work with. We ended up buying a new Fiat!
Is this review helpful? Yes | No
Apr 3, 2014
Very professional, and informing kept in contact through the whole process. Honest place to buy a good car.
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Feb 20, 2014
quite professional
Is this review helpful? Yes | No
May 9, 2013
contact was quick but knowledge questions were average at best.
Is this review helpful? Yes | No

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