West Herr Chevrolet of Williamsville

8040 Transit Rd
Williamsville, NY 14221

Sales: (716) 898-0290

Service: (716) 210-6079

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2012 Buick LaCrosse Leather FWD Used Cars in Williamsville, NY 14221

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2016 Chevrolet Colorado LT Crew Cab 4WD Used Cars in Williamsville, NY 14221

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2013 Chevrolet Silverado 1500 LT Ext. Cab 4WD Used Cars in Williamsville, NY 14221

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2014 Chevrolet Silverado 1500 LT Crew Cab 4WD Used Cars in Williamsville, NY 14221

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All reviewers have been verified to have contacted this dealer – Learn More
Jan 6, 2018
I WAS contacted but passed on the vehicle. Their staff did everything right but I found something elsewhere that suited my needs and budget better.
Is this review helpful? Yes | No
Nov 16, 2017
Great dealership. Great people. Shawn helped me with my new purchase and he was courteous, professional and offered me a great deal. Would buy my next car here again.
0 of 1 people found this review helpful.
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Sep 30, 2017
Reid Doyle
Not great at getting back to you. Texting was okay for about two text back and forth and then nothing for a couple days. Then after talking about a trade, it was like they fell off the face of the earth
0 of 1 people found this review helpful.
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Sep 16, 2017
West Herr Chevrolet was fantastic! I went to see the 2017 Chevy Spark and I bought it! Michael Mulligan was an amazing salesperson! I highly recommend this dealership!!!
1 of 1 people found this review helpful.
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Aug 24, 2017
Wraith_416
Timely phone call, very helpful!
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Aug 8, 2017
worst experience I have ever had with a dealership! 5 plus hours waiting. added features to nada that they did not in fact have on the vehicle to drive the price up. would not accept no for an answer on extended warranty. deal did not work out due to their inability to send over documents. then 5 days later the texted me and asked how goes? when they had already sold the vehicle. is that a slap in the face or ignorance?
3 of 3 people found this review helpful.
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Aug 3, 2017
Made accommodations for me to get my corvette in Rochester w another West Herr branch. Much appreciated
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Aug 2, 2017
Quick contact, friendly and helpful.
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May 23, 2017
I am very happy with the deal I got
Is this review helpful? Yes | No
Feb 24, 2017
Tiberious
Im not one for idle chat so, lets begin: This dealer was really awesome. No high pressure sales pitches, no outrageous promises and no haggling back and forth. We knew what we wanted, told them exactly what we had to work with an Mike B. took great care of us. Once my wifes car was nailed down, all the particulars were gone over meticulously, and Ron "The Money Guy" as my wife called him, was upfront and kept us in. The loop about financing offers he was recieving for us. I really can't find a bad thing to say and I tried, because nothing is perfect......kudos to West Herr Williamsville....great team going on so far! Very easy process, no pressure....my kind of place!
3 of 3 people found this review helpful.
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Jan 11, 2017
Follow up was great and the rep was very pleasant, she is still looking for me !
3 of 3 people found this review helpful.
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Dec 23, 2016
Bought the car because of the condition and price. Took over four hours to complete the deal. Finance officer misrepresented an extended warranty. Still waiting for a refund.
5 of 7 people found this review helpful.
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Nov 15, 2016
Truck was already sold when we arrived. No courtesy call or anything. Let us drive 45 min so they could try and push another vehicle on us.
3 of 5 people found this review helpful.
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Oct 3, 2016
They promptly responded with the information I wanted.
2 of 2 people found this review helpful.
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Sep 24, 2016
Sold the car the day after it was listed but they let me know right away.
2 of 2 people found this review helpful.
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Sep 5, 2016
dadelaney
Truck just as described offered great deal so we purchased it. A++++ Dealer
3 of 3 people found this review helpful.
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Aug 17, 2016
very good
1 of 2 people found this review helpful.
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Aug 8, 2016
Salesman indicated that dealership was very motivated to move a Toyota vehicle that they had in stock. The best offer was original asking price. Dealership indicated they could not offer vehicle at better price. That does not equate to "motivated." It's a game dealerships play to get people in the door.
3 of 5 people found this review helpful.
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Jul 14, 2016
very nice people. I drove 320 miles to get my car and it was clean and ready for me to pick up Thanks for the great experience
1 of 1 people found this review helpful.
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Jun 6, 2016
Salesperson was very nice but vehicle I wanted was not available so she tried sell me a brand new vehicle over the phone.
2 of 4 people found this review helpful.
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Jun 2, 2016
Quick response and answered any questions I had. Would recommend and go to again.
1 of 1 people found this review helpful.
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May 19, 2016
I came in for a used 2013 sonic. They had sold if only a few days before I came in for it. They really worked well with me and got me into a brand new 2016! Wasn't expecting to be driving a brand new car. Very happy
1 of 1 people found this review helpful.
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May 13, 2016
OcarinaMaker
We talked, but this car doesn't have a moon roof and for me, that is a deal breaker. I am looking for an EX 2008, with AWD and a moon roof and very low miles.
1 of 1 people found this review helpful.
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Apr 18, 2016
Purchased the vehicle...no hassles....great service!
1 of 1 people found this review helpful.
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Feb 17, 2016
Dealer called quickly after I inquired about the vehicle online. I spoke with him about it and he said the sale was pending. So I asked him about other Jeeps available or are there any lease deals. He said he'd look into it and give me a call the next day... he never did. My search continues through other dealerships.
2 of 2 people found this review helpful.
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Response from West Herr Chevrolet of Williamsville:

Ted, we're sorry to heard about your experience.  I have forwarded your comments to our general manager, Melissa Attea.
Read 8 old reviews
Jan 5, 2016
Dealer sent very courteous email quickly.
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Response from West Herr Chevrolet of Williamsville:

Thank you, Richard.  We appreciate your feedback!
Dec 21, 2015
Test drove...nice car and worth the price but I'm not sure if it's for me....
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Nov 17, 2015
Excellent
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Nov 15, 2015
nhowell919
Nice dealership and the salesmen we had was nice. However their internet sales consultant fell off the grid rendering himself useless. Only stopped in because I was in the area.
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Nov 1, 2015
Five stars
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Oct 17, 2015
Very helpful. I ended up leasing through these guys. They worked very hard to make sure I left happy.
Is this review helpful? Yes | No
Sep 25, 2015
Never got exact info until I picked up car was there a long time to sign paper work all dealer wanted was to sell extended warranties
2 of 2 people found this review helpful.
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Sep 13, 2015
Had a couple issues when I test drove the car, Mike promised they would be taken care of when I picked up the car. As of right now there is still no issues. Car runs great! And just in case there is a 30 day trade in guarantee .
1 of 1 people found this review helpful.
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