Volkswagen Audi of Boise

8400 W. Franklin Rd.
Boise, ID 83709

Sales: (208) 505-9738

Service: (866) 979-8754

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All reviewers have been verified to have contacted this dealer – Learn More
Jan 16, 2018
Very friendly and had coffee and water waiting for when we arrived on the lot.
Is this review helpful? Yes | No

Response from Volkswagen Audi of Boise:

Sarah, we want to thank you for being a valued customer and taking the time to provide feedback regarding your recent experience at Volkswagen Audi Boise!
Oct 26, 2017
Dennis Karasik
Great to do business with. Would recommend to anyone. Smooth transaction. Car as described. Quick turn around.
Is this review helpful? Yes | No

Response from Volkswagen Audi of Boise:

Dennis, it is great to hear that you had a smooth transaction at Volkswagen Audi Boise! We want to thank you for telling your friends and family!
Oct 17, 2017
jackenacker
Truck was already sold
Is this review helpful? Yes | No

Response from Volkswagen Audi of Boise:

Jack, we want to thank you for being a valued customer. Please let us know if we can locate a truck for you that fits your needs.
Aug 11, 2017
They were very good to work with me and called me back.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Volkswagen Audi of Boise:

David, it is great to hear you enjoyed working with Volkswagen Audi Boise!
Aug 10, 2017
Guru9QH54
Dan Wayman responded quickly and efficiently. I like their website and the fact that their salesmen do not work on commission and that they are a family business. They have an ample inventory to choose from. I have made a deposit to purchase this car and Dan is going to deliver it to me in a few weeks as I am located about 450 miles from Boise, Idaho. couldn't ask for better service although I don't actually have the car yet.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Volkswagen Audi of Boise:

It is great to hear that our non commissioned sales staff provided you with the best possible experience!  
Aug 8, 2017
Responded immediately and courteous
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Volkswagen Audi of Boise:

Pam, thank you for taking the time to rate and review the staff at Volkswagen Audi Boise!
Jul 19, 2017
Great
Is this review helpful? Yes | No

Response from Volkswagen Audi of Boise:

Thank you David for taking the time to rate and review Volkswagen Audi Boise!
Jun 23, 2017
Dan was a tremendous help! Showed me a vehicle that wasn't even showroom ready...said if I could look past the pre-detailed ride I would see a gem.... very true!! Great place. Nobody there was pushy, all were very polite. Very respectable place. Will definitely shop there again. Oh...BTW I did buy the "diamond in the rough"
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Volkswagen Audi of Boise:

Thank you Matthew for taking the time to share your experience at Boise Volkswagen! It is great to hear you found your "diamond in the rough"!!! :)
May 9, 2017
GuruB4S5
a bit of sluggish response and no final call back once the car was sold to another buyer.
Is this review helpful? Yes | No

Response from Volkswagen Audi of Boise:

We would like to address this. Can you please call us at 208-377-5400 to discuess
May 9, 2017
mmiller9055
We really got great service and price from Marlon Velasquez and his team at Boise VW
Is this review helpful? Yes | No

Response from Volkswagen Audi of Boise:

Thank you for being a valued Boise Volkswagen customer! We appreciate your business!
Apr 21, 2017
Got back to me quickly and answered all my questions
Is this review helpful? Yes | No

Response from Volkswagen Audi of Boise:

Thank you Curtis for taking the time to rate and review your experience at Boise Volkswagen Audi!
Oct 17, 2016
Fast and friendly response. Very personable, helpful, and accommodating.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 5, 2016
She said the car wasnt even there yet and she was going to get back to me - never did//
2 of 2 people found this review helpful.
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Sep 1, 2016
Shelley Brunson is a good salesperson. She called me back right away . Dealerships does not have car on the lot yet.
Is this review helpful? Yes | No
Jun 29, 2016
They got back to me right away. I had my heart set on car they didn't have at the time. They asked me all the right questions. I will keep them on my list. Ended up buying from another dealer that had the car I wanted.
1 of 1 people found this review helpful.
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May 12, 2016
Fabulous experience. I now have the car of my dreams!
0 of 1 people found this review helpful.
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May 7, 2016
Great
0 of 1 people found this review helpful.
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Mar 9, 2016
They did respond, but it took like 5 days after i emailed them.
1 of 2 people found this review helpful.
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Feb 25, 2016
Pressured to oversell. Didn't listen to budget concerns.
3 of 3 people found this review helpful.
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Feb 20, 2016
Very quick responses. Shelly Brunson was very helpful in answering all my questions.
1 of 1 people found this review helpful.
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Feb 16, 2016
Never viewed car. First they could't find it (it was being re- detailed ) and second when I came back an hour later someone else was test driving it and I presume purchased vehicle. Big waste of time for me.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Volkswagen Audi of Boise:

Carol,
I'm sorry that your experience with us was less than stellar. We strive to provide world class service every time. Unfortunately we are unable to guarantee a vehicle will be available with as quickly as our inventory cycles through our lot. I encourage you to reach out to one of our sales managers at 208-377-5400 to discuss it further.

Thank you,
VW Audi Business Development Team
Feb 5, 2016
Did not want to consider trade in of old truck
Is this review helpful? Yes | No
Feb 1, 2016
Very quick and easy to work with.
0 of 1 people found this review helpful.
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Read 21 old reviews
Nov 30, 2015
Called back right away. Called again a few days later with another car Very nice nut I'm just looking right now and too far to meet in person.
Is this review helpful? Yes | No
Aug 30, 2015
Dealer responded promptly and was very professional.
0 of 1 people found this review helpful.
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Aug 18, 2015
Overall, great service and enthusiasm and a pleasure to work with.
0 of 1 people found this review helpful.
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Jul 24, 2015
Do not trust this dealer. They Did Not keep their words, I bought this Honda Accord, the windshield had a lots of tiny little rock chips so before I buy it. they said will fix the rock chips and scratches but when I brought the car in they said the rock chips are too small, so they won't be able to fix them, and for the scratches they afraid will make them worse. They told me to contact sakeman and when I contacted salesman this guy told me to contact sale manager and when I contacted sale manager he told me the same thing. So they refused to fix my car... Because I already bought it. And it's all mine now, they don't care any more.
3 of 4 people found this review helpful.
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Jul 9, 2015
Great. Best car buying experience ever!!
Is this review helpful? Yes | No
Jun 18, 2015
Salesman was good. Admin staff rude. Made us pose for a picture with a sign that said we bought the car as is. I will never do business there again.
3 of 3 people found this review helpful.
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Jun 17, 2015
It was an okay buying experience. They don't negotiate, which I like. The sales person seemed as if they would rather be doing anything else and the process was long. I was very disappointed in the fact that they gave me a new car with less gas in the tank than my trade in. Every other car I have ever bought they gave me a full tank. It's a little thing, but enough to make me very disappointed in the sales experience. I also was not impressed with their service team. Not very workable. Love my new car, the buying experience was less than desirable.
3 of 3 people found this review helpful.
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May 26, 2015
They were square in telling me the issues with the car. Pleasant experience. Sorry they did not have car I wanted. I would have liked to deal with them.
1 of 1 people found this review helpful.
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Apr 12, 2015
quick reply to inquiry
0 of 1 people found this review helpful.
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Mar 6, 2015
Was easy to talk to and helpful
0 of 1 people found this review helpful.
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Dec 25, 2014
The easiest car buying experience I have ever had. The sales person and sales manager was very helpful and not pushy. Would totally buy there again.
Is this review helpful? Yes | No
Dec 19, 2014
Sales gal was very knowledgeable and professional. Prices seem a bit high so I'm still looking.
1 of 1 people found this review helpful.
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Nov 30, 2014
Great experience! I dealt with William and Heather over the phone, saw my truck on line only! I put my trust in them and was not disappointed! Exceeding my expectations! Thanks you guys! !!
Is this review helpful? Yes | No
Oct 2, 2014
excellent!!! Angela with the dealership was very professional/prompt/available.
Is this review helpful? Yes | No
Aug 30, 2014
Nice, just not quite the vehicle I needed.
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Aug 24, 2014
informative, no pressure, and super friendly
1 of 1 people found this review helpful.
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Oct 5, 2013
Dealer responded but the vehicle was priced to high.
Is this review helpful? Yes | No
Sep 14, 2013
I never got to see the car that was advertised however, they were willing to show me something that I was NOT interested in.
Is this review helpful? Yes | No
Sep 3, 2013
Sold me the WRONG vehicle for my requirements, took a 4K loss on getting the RIGHT vehicle at another dealership.
Is this review helpful? Yes | No
Oct 15, 2012
The saleswoman responded promptly and returned phone calls. She was friendly, helpful and honest. Although, I was surprised she didn't follow up with a call. They weren't pushy at all. An enjoyable experience.
Is this review helpful? Yes | No
Aug 24, 2012
Sales guy (Dan) was great...BUT.to not even include FLOOR mats????????? Now THAT's both cheap and lame
1 of 1 people found this review helpful.
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