Vaughn Motorgroup

11350 San Jose Boulevard
Jacksonville, FL 32223

Sales: (904) 638-5661

Today 9:00am - 7:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 13, 2017
GuruDB578
Very helpful and knowledgeable.
Is this review helpful? Yes | No
Sep 29, 2017
great experience. 1st class dealer with very nice pre-owned cars. I would recommend them to others.
Is this review helpful? Yes | No
Aug 12, 2017
Guru9BG6L
Contacted on three cars. However, all three were sold, but confused because two of the vehicles continued to be listed
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 7, 2017
MDX_199316
great
Is this review helpful? Yes | No
Jun 27, 2017
They had not yet taken down the add for the car even though it had been sold. Other than that they responded very quickly, offered me another car and offered to notify me when another FRS came to the lot. Good customer service for the quick chat I had with them.
Is this review helpful? Yes | No
Jun 25, 2017
They were very quick in responding and providing information
Is this review helpful? Yes | No
Jun 6, 2017
Guru999CH
Tony was excellent!
Is this review helpful? Yes | No
Jun 6, 2017
Guru99LVK
Great people
Is this review helpful? Yes | No
Jun 3, 2017
Dealer contacted me promptly. I wasn't interested in either car he showed me info on. Very courteous.
Is this review helpful? Yes | No
Jun 2, 2017
I bought a car from them recently. Although there were a few awkward moments, the experience was OK. For me buying cars is always a bit problematic though. The staff was generally pleasant and the showroom was clean and well appointed. I did not buy the Hyundai, it was sold already. However, I did buy a 2008 Nissan Altima 2.5S
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 24, 2017
Excellent
Is this review helpful? Yes | No
Apr 2, 2017
uctrainer2
I bought this car because of the follow up and professionalism. I live in Europe 6 months a year and Florida 6 months. While in Europe i needed to replace my totaled Mustang GT. Dan and Terry worked with me every step of the way to complete this transaction. Just a side note, I'm the Director of Used Car Operations Adria Group with responsible for used car operations in 7 KIA and 4 Volvo dealerships in Central Europe, I KNOW GREAT when I see it.
4 of 4 people found this review helpful.
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Jan 28, 2017
Excellent contacts and follow up. I ended up buying elsewhere but would highly recomend the Vaughn group.
2 of 2 people found this review helpful.
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Jan 20, 2017
Very helpful and detailed
1 of 1 people found this review helpful.
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Dec 11, 2016
Called me to tell me car sold.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 5, 2016
cm3gator
Dealer responded promptly....
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 22, 2016
Dealer's response was very prompt. No complaints.
2 of 2 people found this review helpful.
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Sep 16, 2016
SchroSeller
This car was as advertised, we negotiated a price and I purchased the 2004 Mercedes CLK500
3 of 3 people found this review helpful.
Is this helpful? Yes | No
May 29, 2016
Great deal I bought the car!
2 of 2 people found this review helpful.
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May 24, 2016
Very up front and easy to deal with
2 of 2 people found this review helpful.
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May 20, 2016
Contacted next morning. Emailed lists of specifics of vehicle. Would contact again.
3 of 3 people found this review helpful.
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May 10, 2016
Called me. Vehicle was sold but was very cordial and kept my number in case a similar car became available.
2 of 2 people found this review helpful.
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May 6, 2016
Price was high and really didn't want to deal. Salesman was nice though.
2 of 3 people found this review helpful.
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May 2, 2016
dmx
5
A nice experience with Steve and talked about what I was trying to do and understood completely. I will be calling them back up in the near future.
2 of 2 people found this review helpful.
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Apr 15, 2016
contacted next day and stayed in touch. Great salesmanship !!!
2 of 2 people found this review helpful.
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Apr 2, 2016
The salesman was over the top. Then, they repeatedly called me everyday for a week even though I gave him a time when I would be able to come in.
1 of 3 people found this review helpful.
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Mar 2, 2016
Great called back and was very helpful to me.
1 of 1 people found this review helpful.
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Feb 24, 2016
Very helpful
1 of 1 people found this review helpful.
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Feb 17, 2016
luluwantsit
Asked for price of car via email and stated i did not want a phone conversation regarding the car I was interested in. Salesman responded by telling me to call him. I bought a car elsewhere.
6 of 8 people found this review helpful.
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Feb 3, 2016
Car was already sold but they still got in touch with me to let me know. Very friendly and helpful also.
3 of 3 people found this review helpful.
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Jan 19, 2016
Very nice folks. Didn't buy my car there but they were very helpful.
1 of 1 people found this review helpful.
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Jan 10, 2016
Excellent 5 star
1 of 1 people found this review helpful.
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Jan 3, 2016
Very good
1 of 1 people found this review helpful.
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Dec 23, 2015
Fast response & good customer service.
2 of 2 people found this review helpful.
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Read 19 old reviews
Oct 30, 2015
They are super friendly and they don't pressure you in any way.
2 of 2 people found this review helpful.
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Sep 23, 2015
Vehicle was already sold
Is this review helpful? Yes | No
Sep 20, 2015
I sent specific questions and only got a response to call. Not interested in getting roped into drawn out calls. Just answer the questions given.
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Sep 4, 2015
Steve Schultz and Dan King were awesome to work with. Dan has his inventory priced competitively which cuts down on the haggling. The whole process went smoothly. If you're looking for high quality, upper end cars, Vaughn is the place to go first!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 10, 2015
Salesman was professional but the car was already sold.
1 of 1 people found this review helpful.
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Aug 1, 2015
Steve is a great person to work with and a good guy in general. Also I was very impressed with the dealership. I like that concept of a indoor sales floor.
1 of 1 people found this review helpful.
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Jul 12, 2015
They were very patient with me and not pushy. They answered all my questions about the car and even went as far as to look up info on the car for me.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Vaughn Motorgroup:

Thank You Shy.
We appreciate your business.
May 21, 2015
Wouldn't stop calling me non stop. Didn't show me the original vehicle I wanted to see until I asked another day. Wouldn't give me a price unless I walked out with the vehicle that day.
1 of 2 people found this review helpful.
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May 20, 2015
They currently have D- on the Better Business Bureau (BBB) sold us a car with problems and didn't provided any help.
2 of 3 people found this review helpful.
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May 12, 2015
So far so good!
1 of 1 people found this review helpful.
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Apr 15, 2015
Car is on hold for customer who will not return until the first of the month
2 of 2 people found this review helpful.
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Mar 25, 2015
My experience was great!!
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Mar 5, 2015
They offered additional information should I contact them. I have decided to wait to purchase.
Is this review helpful? Yes | No
Feb 24, 2015
Returned call but I'd decided on another corvette.
Is this review helpful? Yes | No
Oct 1, 2014
Dale4410
My salesman JAY was very knowledgable and helped me thru the buying process I will come back again
Is this review helpful? Yes | No
Aug 22, 2014
More detailed photos :-)
Is this review helpful? Yes | No
Jun 27, 2014
Kenpla
Working on a deal now. Had quick response from them.
Is this review helpful? Yes | No
Jun 19, 2014
I thought Steve was very professional and knowledgeable about the cars on the lot. He also took the time to show me some things to look for while I was searching for my first corvette even if i didn't buy at his lot.
Is this review helpful? Yes | No
Jun 7, 2014
Great people to do biz with. Will def be back next time !
Is this review helpful? Yes | No

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