VA Quality Motors

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5500 Fern Valley Road
Louisville, KY 40228

Sales: (502) 544-7787

Service: (502) 742-8733

Today 10:00 AM - 7:00 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Jun 30, 2018
Dealership looked a little sketchy. The salesman couldn't answer my basic question as to why the check engine and thermostat warning lights were lit up on the dash or whether they had a mechanic check the codes for the check engine light. They said they couldn't email me the AutoCheck report but could only fax it.....who uses a fax machine anymore!?
Jun 8, 2018
the dealer took three days to respond to my inquiry, when they did they said the truck was not at the dealership yet.
Jun 3, 2018
Responded fairly quickly
May 3, 2018
Very nice dealership. Very helpful. Not pushy, still working with them.
Apr 24, 2018
Shonuff501
Responding quickly
Apr 24, 2018
Bought a 2004 qx56 from them. Nice guys and easy to work with
Apr 11, 2018
Very hard to get answers about the vehicle when emailing. I had questions and only got one response to my question each day. I live 2 hours away and am from Indiana. If i lived in Kentucky I would have gotten a great deal on the vehicle but once I said I lived in Indiana I got another deal but was going to end up costing me more money after everything was said and done.
0 people found this review helpful.
Apr 6, 2018
GuruY2RTQ
Was interested in the car above but it took several days for the dealer to reply to my email.
1 people found this review helpful.
Feb 12, 2018
TerrySHodges1963
Very Good Experience with the Salesperson Ray. I would highly recommend this Business. We ended up buying this vehicle from Ray and His Associates. We test drove the vehicle. We drove it until it reached operating Temperature. There are things that the vehicle needs like tires in 6 to 8 months but overall very satisfied with the product, as of now, that we purchased.
Nov 17, 2017
Good dealer and nice cars
2 people found this review helpful.
Nov 1, 2017
GuruZD4R6
Great!
2 people found this review helpful.
Sep 11, 2017
Awesome...Joe called...
Sep 3, 2017
They were very courteous and friendly they showed me good quality cars. The salesman followed up with me when he said he would. An apartment looking for cars today he had the cars at the lot that was listed on the internet.
2 people found this review helpful.
Aug 15, 2017
I received pictures and the invite to come to dealer and get better look at my chosen truck. Haven't done so yet.
3 people found this review helpful.
Jul 5, 2017
Super super clean cars and they certifie all ther cars I would send all my frands and family ther...
6 people found this review helpful.
Nov 18, 2016
They did finally respond bt text after I called and talked to them. Could not get any meaningful information about a car that has been on their lot for months. When asked if there was ant reason that the car was not selling I received a one line text that "she was told that there is nothing wrong with the car". I will never accuse them of Overselling. As much as I like the car I live too far away fir a casual trip, have decided to look elsewhere.
4 people found this review helpful.
Sep 27, 2016
He contacted me but was way over priced
5 people found this review helpful.
Sep 1, 2016
This dealer wants you to contact them for a quote, then gives you a price that's overpriced according to other listings on CarGurus. The price is then stated as firm. Why doesn't this dealer just put the price on the website. It's a waste of time for me as well as other interested parties because we wouldn't contact them in the first place if they had their asking price listed on your website!!!
12 people found this review helpful.
Read 28 old reviews
Apr 24, 2016
It was enjoyable. I have better idea of the market, but unprepared to make a commitment at this time
2 people found this review helpful.
Apr 10, 2016
What's good in used cars!
1 people found this review helpful.
Apr 6, 2016
After making the drive to Louisville, I discovered that the dealer's website listing the vehicle did not indicate that it was at another address. Also it did not state on the site that the only vehicles with warranties were on a specific lot. Call before you make the drive.
9 people found this review helpful.
Mar 18, 2016
The car I was interested in was cash only and salvage title
5 people found this review helpful.
Mar 13, 2016
Responded quickly to my email but did not answer ether of my questions
2 people found this review helpful.
Dec 1, 2015
I went the other day when they were not open and the specific car I was thinking about buying was backed up a ramp and the front end was sitting on the ground. Clearly it was scraped all to hell. If they treat their cars like that I definitely don't want to buy from them.
5 people found this review helpful.
Nov 18, 2015
They said they no longer had the 2004 Ford Taurus. WHY don't they take it off their website.
2 people found this review helpful.
Oct 27, 2015
They were friendly
1 people found this review helpful.
Oct 22, 2015
The car was way overpriced and the salesman kept trying to push me into any other car but the one I came to look at.
5 people found this review helpful.
Jul 28, 2015
No motivation to sell a car... Called and inquired about a vehicle, it was no longer on sale... They did not out the effort on trying to get mento come in..
3 people found this review helpful.
Jul 2, 2015
Not a friend dealership, treats American with no respect. We don't need you, you need us attitude. We are doing you American a favor by selling you a vehicle.
6 people found this review helpful.
Apr 23, 2015
I knew what I wanted because of their web site I knew they had it! Great price got me to the lot where in found an even better price! No haggling just fair price for what I wanted! Excellent service from Dave with phone call assistance after I left to make sure I had all the info! Will visit again when I am back in the market!
1 people found this review helpful.
Apr 6, 2015
No help at the lot, no pricing on cars, no way to inspect them.
1 people found this review helpful.
Mar 21, 2015
vazquez59
thank you
Mar 16, 2015
Terrible dealership. Sales Rep was rude on the phone, & used vulgar language.
1 people found this review helpful.
Mar 11, 2015
Called about it, said it had been sold weeks ago. Informed them that the post is misleading and was told that's not their problem. Very rude very nasty!
1 people found this review helpful.
Mar 6, 2015
Dave was great, walked out with a great jeep,very happy.
1 people found this review helpful.
Feb 21, 2015
The vehicles they post are never there and are bait to get you in there so they can sell you a more expensive one.
2 people found this review helpful.
Feb 21, 2015
I was very empressed with the service. I walked in thinking it was goin to be the same as the other car dealers. Me walking out with nothing but I was taken cared of with respect & kindness. And also got what I wanted at a monthly I can afford. Thx, VA Quality Motors !!!
Feb 15, 2015
RUDE on the phone!!!!!!! I guess my money was not good enough for them. Never contacted me back!!!!
1 people found this review helpful.
Feb 13, 2015
Great communication...car was a little rough in person.
Jan 7, 2015
Dealer didn't want to do any deal over e-mail etc. only wanted me to come in. Not sure why I have purchased 3 vehicles over $50k MSRP by first setting up the exact deal and details via e-mail and then driving up and completing the transaction later. These USED car lots seem to want to force someone on their lot before they will talk about much other than their list price. Too bad for them as they will just miss out on additional sales.
Dec 21, 2014
Emailed prospective vehicles promptly.
Dec 8, 2014
The experience was great but I firmly believe your car prices are rather high. You had a 2003 Hyundai Sante Fe I probably would have purchased but your price was exorbitant in comparison to the market. I compared it to several sites and even giving it a generous comparison you were off by at least $1,500. Moreover, even with the comparison being off in price........your vehicle had 25,000 more miles on it that the 3 sites I looked at. Your other cars were off a tad as well. I would still buy from your dealer but need your prices to be realistic.
Dec 3, 2014
Although the car I emailed was sold the response to my email was very timely. I like that.
Nov 19, 2014
Great
Feb 28, 2014
Caught a great deal with them
Feb 9, 2014
Dealers responded quickly.

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