Tom's Ford

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Internet Approved, Blue Oval Certified, Quality Checked

200 State Highway 35
Keyport, NJ 07735

Sales: (866) 470-7171

Service: (732) 264-1640

Today 9:00am - 8:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
May 5, 2017
This dealership treated me with the respect I deserve. Kind and considered my time.
Is this review helpful? Yes | No
Aug 23, 2016
Quoted price was $5000 over MSRP...I thought it was a joke...it wasn't!
Is this review helpful? Yes | No

Response from Tom's Ford:

Hi Tim. Thanks for reaching out. The vehicle you inquired about is a Focus RS. This is a limited production vehicle that the few dealers actually have available to sell. The few out there available for sale for $10k on average over MSRP. Your review is actually surprising considering most people who know the RS already know what the car is selling for.  Best of luck on your search.
Jul 7, 2016
NAUGAMAN
5
Quick and easy. Considering the age of the vehicle was offset by the incredibly low mileage and four new Cooper tires, the price I paid was fair.
1 of 1 people found this review helpful.
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Response from Tom's Ford:

thank you for your review and we look forward to continually serving all your automotive needs
Jun 28, 2016
Haven't bought anything yet but so far so good
1 of 1 people found this review helpful.
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Response from Tom's Ford:

We are here for you when you are ready Domenick
Jun 16, 2016
The people were great and the car is great too
1 of 1 people found this review helpful.
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Response from Tom's Ford:

thank you for the review Greg, we look forward to continually serving you with all your automotive needs
May 26, 2016
the truch they were selling had major problems that they hide. Front end collision, oil leak, needed brakes etc.. didnt buy
Is this review helpful? Yes | No

Response from Tom's Ford:

Hi George.  It's always surprising when someone accuses us of "hiding" anything.  We have a developed a well know reputation for transparency.  We have a budget category of vehicles that have different reconditioning standards than our vehicles above $9,000.  It's impossible to completely recondition a $5,000 car to be perfect, so we focus on making sure that the vehicle is safe and is in mechanically decent condition.  

Regarding us trying to "hide" problems: It's our policy to HIGHLY recommend an independent inspection whenever you purchase a used vehicle especially on
 More ...
May 5, 2016
I called the same day I saw the truck I have it sized and it was sold already but they did follow up with me several different times by email
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Mar 22, 2016
I was looking for a Suburban and they kept trying to sell me other cars
0 of 1 people found this review helpful.
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Mar 6, 2016
Excellent
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Response from Tom's Ford:

thank you for the review Ron, we look forward to continually serving you with all your automotive needs
Feb 17, 2016
they answered me asap and kept up with the beautiful truck I enquired about
Is this review helpful? Yes | No
Feb 14, 2016
This is my first time going to a dealer and the salesperson treated me like I wasn't even there no negotiation and told me that that car was not for me that is so sad
Is this review helpful? Yes | No

Response from Tom's Ford:

Hi there.  Thanks for taking the time to write. Ordinarily reviews positive or negative provide us feedback to help us improve our already award winning business.  We were able to verify what happened during your visit.  We do take all serious offers into consideration and although our inventory is market priced, we work to help fit a vehicle into the customer's budget.  In this case, immediately when greeted by a representative, you bluntly pointed at the Lincoln Town Car for sale at the price of $4,800 (discounted from $6,000) and said you would pay $1,500 for the vehicle.  If an offer is re
 More ...
Feb 12, 2016
Great family owned dealership
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Feb 4, 2016
I had to stay on top of them to give me status of truck when it was received as a trade-in. Sales guy was going to let me know price when it was complete but never called me.
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Feb 2, 2016
I do not recommend this dealership due to being constantly offered a vehicle I was not interested in buying
Is this review helpful? Yes | No

Response from Tom's Ford:

HI Garth.  Sorry we could meet your level of expectation regarding communication.  Upon researching I do see our team attempted to reach you regarding the vehicle you requested, but we never heard back from you to let us know that you weren't interested in this vehicle any longer.  Let us know how else we can assist down the road.
Feb 2, 2016
Very helpful
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Jan 24, 2016
My fiancée and I had a great experience purchasing our 2003 Ford Excursion from this dealer. We worked out a great deal with Mike Bastedo, he wasn't your typical salesman that was looking and pushing for a sale. I'd come back for another vehicle from tom's ford.
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Nov 11, 2015
bdeutsch
Had a good conversation with the representative. Unfortunately, the car was sold already. Perhaps they should consider removing the ad.
Is this review helpful? Yes | No

Response from Tom's Ford:

Hi there!  Thanks so much for taking the time to write about us.  It means a lot when someone takes the time out of their lives to write.  Its our goal to always be good communicators, but also to have accurate information.  Our sincerest apologies that our car wasn't removed.  There is a 2 day delay from when a vehicle is sold to when our system removes it from our website and CarGurus.  We are going to dig into how to shorten that timeline based on your comment.  Thanks again for helping us improve and please let us know how we can assist you in the future.
Jul 11, 2015
Responded quickly.
Is this review helpful? Yes | No
Jun 29, 2015
Yes they sold the one I liked
Is this review helpful? Yes | No
Read 4 old reviews
Apr 16, 2015
pretty good, went smooth
Is this review helpful? Yes | No

Response from Tom's Ford:

Larry,

Thanks for your review!  We appreciate your feedback of our used car department.
Feb 28, 2015
Not willing to negotiate price very much. They told me they would wholesale the car instead. I did not buy from them.
Is this review helpful? Yes | No

Response from Tom's Ford:

Mike,

We apologize for your experience here at Tom's.  A wholesaler offers us a dollar amount just like any customer would and in this instance offered us more for the vehicle.  It sounds like negotiations started from a lower price than what was already offered on the vehicle when you came in.  We hope you give Tom's another chance in the future for your vehicle needs.
Mar 22, 2013
Quick to response
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Response from Tom's Ford:

Thanks Zahir, glad we could help!
Sep 26, 2011
quick response--but car was already sold. As a side note--all 4 cars that I inquired about were already sold from 2 other dealers.
Is this review helpful? Yes | No

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