Tom Wood Volkswagen

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4545 East 96th Street, Indianapolis, IN 46240

Sales: (855) 441-5080

Service: (855) 807-3706

Today 9:00am - 8:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Apr 17, 2017
They answered my questions.
Is this review helpful? Yes | No
Sep 1, 2016
Spoke to the wonderful Internet sales manager, she was great. The downside is they scheduled an appointment knowing the car I was looking at was gone, and would be gone until days after my appointment. Kinda miffed. If not for Jennifer's awesomeness, would be a 1 star.
1 of 2 people found this review helpful.
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Aug 28, 2016
tgregory53
The transaction was easy and timely. All were very professional.
2 of 2 people found this review helpful.
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Apr 24, 2016
Got back to me in a timely manor
2 of 2 people found this review helpful.
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Apr 15, 2016
Have not gone to look at car yet.
0 of 2 people found this review helpful.
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Apr 5, 2016
PlaneCraig
Tom Wood replied quickly to my vehicle inquiry.
1 of 1 people found this review helpful.
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Feb 23, 2016
The experience was wonderful and respectful.
2 of 2 people found this review helpful.
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Feb 18, 2016
Just very rude
1 of 1 people found this review helpful.
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Response from Tom Wood Volkswagen:

Hi Cindy this is Mike Driver and I am the General Manager of Tom Wood VW.  I am sorry to hear about your experience.   We value each of our customer interactions.   I would like to speak with you directly to find out more about your visit and how we can continue to improve.   My direct line is 317-705-7105.
Feb 14, 2016
Prompt and very informative got a response immediately
1 of 1 people found this review helpful.
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Feb 1, 2016
I met with Greg and he was very friendly and open. Gave me all the time to check out the vehicle. However, I didn't notice before that the vehicle didn't have the entertainment system we wanted, so I didn't buy the vehicle. However the car on the lot was in excellent condition and drove very well.
2 of 2 people found this review helpful.
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Sep 18, 2015
The car sales women i was with had a great additude and pushed for us in the back when it came to makung a deal.
2 of 2 people found this review helpful.
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Aug 11, 2015
We were very pressed for time that day. There excellent service and knowledge about the car we looked at got us back on the road in record time. We didn't buy from them that day but will consider them in the future.
1 of 1 people found this review helpful.
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Read 7 old reviews
Jan 8, 2015
Promptly returned all correspondence. Dealer worked with me on pricing and actually delivered the car to me with a full tank of gas.
1 of 1 people found this review helpful.
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Oct 15, 2014
place was nice all were professional salesman was not timely was rude about my offer never called back to do any negotiating
1 of 1 people found this review helpful.
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Jul 19, 2013
Absolutely amazing!!!! They were EXTREMELY responsive, more than fair and the car was everything they promised and more! I buy a car every 3 years. Even though I live in Minchigan I will plan on buying from them again and again!
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Jul 10, 2013
euroguy
45
the dealer gave me a price but it was out of my range.
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Mar 28, 2013
did not purchase from, but they were extremely polite and helpful
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Feb 15, 2013
Responsive and friendly.
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Jul 23, 2012
Very professional and easy to work with.
Is this review helpful? Yes | No

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