Tom Wood Volkswagen

4545 East 96th Street
Indianapolis, IN 46240

Sales: (317) 707-4153

Service: (866) 762-0225

Today 9:00 AM - 8:00 PM
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https://static.cargurus.com/images/forsale/2018/05/04/09/45/2018_volkswagen_atlas-pic-733012612955594911-152x114.jpeg

2018 Volkswagen Atlas S 4Motion Used Cars in Indianapolis, IN 46240

Great Deal
$3,754 BELOW
CarGurus IMV of $31,753

Price: $27,999

Mileage: 7,283

Location: Indianapolis, IN 46240

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Platinum Gray Metallic Description: Used 2018 Volkswagen Atlas S 4Motion for sale - $27,999, 7,283 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2018/05/23/10/19/2012_volkswagen_jetta-pic-7456574617365860598-152x114.jpeg

2012 Volkswagen Jetta TDI Used Cars in Indianapolis, IN 46240

Great Deal
$2,445 BELOW
CarGurus IMV of $11,944

Price: $9,499

Mileage: 90,082

Location: Indianapolis, IN 46240

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Reflex Silver Metallic Description: Used 2012 Volkswagen Jetta TDI for sale - $9,499, 90,082 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/02/23/23/2012_volkswagen_jetta-pic-6503494178354450370-152x114.jpeg

2012 Volkswagen Jetta TDI w/ Premium Used Cars in Indianapolis, IN 46240

Great Deal
$2,017 BELOW
CarGurus IMV of $12,016

Price: $9,999

Mileage: 81,854

Location: Indianapolis, IN 46240

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Uni Description: Used 2012 Volkswagen Jetta TDI w/ Premium for sale - $9,999, 81,854 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/02/10/13/2013_volkswagen_jetta_sportwagen-pic-7402649405112006898-152x114.jpeg

2013 Volkswagen Jetta SportWagen TDI FWD Used Cars in Indianapolis, IN 46240

Good Deal
$1,561 BELOW
CarGurus IMV of $15,913

Price: $14,352

Mileage: 58,878

Location: Indianapolis, IN 46240

Average time on market: 37 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Reflex Silver Metallic Description: Used 2013 Volkswagen Jetta SportWagen TDI FWD for sale - $14,352, 58,878 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/19/09/35/2014_volkswagen_passat-pic-7286101594773446253-152x114.jpeg

2014 Volkswagen Passat S PZEV 1.8 Used Cars in Indianapolis, IN 46240

Good Deal
$1,353 BELOW
CarGurus IMV of $11,352

Price: $9,999

Mileage: 47,623

Location: Indianapolis, IN 46240

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2014 Volkswagen Passat S PZEV 1.8 for sale - $9,999, 47,623 miles with Steel Wheels, Bluetooth
https://static.cargurus.com/images/forsale/2018/05/02/23/23/2014_volkswagen_jetta-pic-2719215452571144213-152x114.jpeg

2014 Volkswagen Jetta TDI Used Cars in Indianapolis, IN 46240

Good Deal
$1,529 BELOW
CarGurus IMV of $12,907

Price: $11,378

Mileage: 74,163

Location: Indianapolis, IN 46240

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Black Uni Description: Used 2014 Volkswagen Jetta TDI for sale - $11,378, 74,163 miles with Bluetooth, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/05/16/09/26/2016_honda_cr-v-pic-3352912736620803127-152x114.jpeg

2016 Honda CR-V SE AWD Used Cars in Indianapolis, IN 46240

Good Deal
$1,346 BELOW
CarGurus IMV of $21,345

Price: $19,999

Mileage: 19,389

Location: Indianapolis, IN 46240

Average time on market: 40 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Crystal Black Pearl Description: Used 2016 Honda CR-V SE AWD for sale - $19,999, 19,389 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/22/09/28/2012_volkswagen_jetta-pic-9099328929223276575-152x114.jpeg

2012 Volkswagen Jetta TDI Used Cars in Indianapolis, IN 46240

Good Deal
$1,226 BELOW
CarGurus IMV of $12,893

Price: $11,667

Mileage: 71,654

Location: Indianapolis, IN 46240

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Platinum Gray Metallic Description: Used 2012 Volkswagen Jetta TDI for sale - $11,667, 71,654 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/07/19/49/2017_volkswagen_beetle-pic-2591149839618193730-152x114.jpeg

2017 Volkswagen Beetle 1.8T SE Used Cars in Indianapolis, IN 46240

Good Deal
$1,237 BELOW
CarGurus IMV of $18,236

Price: $16,999

Mileage: 2,317

Location: Indianapolis, IN 46240

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Platinum Gray Metallic Description: Used 2017 Volkswagen Beetle 1.8T SE for sale - $16,999, 2,317 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/02/10/13/2017_ford_fusion-pic-1532430711998279567-152x114.jpeg

2017 Ford Fusion SE Used Cars in Indianapolis, IN 46240

Good Deal
$1,452 BELOW
CarGurus IMV of $17,429

Price: $15,977

Mileage: 17,088

Location: Indianapolis, IN 46240

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Description: Used 2017 Ford Fusion SE for sale - $15,977, 17,088 miles
https://static.cargurus.com/images/forsale/2018/05/02/10/13/2012_volkswagen_jetta_sportwagen-pic-7977893314430251664-152x114.jpeg

2012 Volkswagen Jetta SportWagen TDI FWD Used Cars in Indianapolis, IN 46240

Good Deal
$1,059 BELOW
CarGurus IMV of $15,356

Price: $14,297

Mileage: 44,922

Location: Indianapolis, IN 46240

Average time on market: 34 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Candy White Description: Used 2012 Volkswagen Jetta SportWagen TDI FWD for sale - $14,297, 44,922 miles with Navigation System, Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/05/03/17/16/2015_volkswagen_jetta-pic-7618563542176864168-152x114.jpeg

2015 Volkswagen Jetta S Used Cars in Indianapolis, IN 46240

Good Deal
$799 BELOW
CarGurus IMV of $12,153

Price: $11,354

Mileage: 19,601

Location: Indianapolis, IN 46240

Average time on market: 24 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Pure White Description: Used 2015 Volkswagen Jetta S for sale - $11,354, 19,601 miles with Steel Wheels, Bluetooth
https://static.cargurus.com/images/forsale/2018/05/23/09/51/2017_volkswagen_golf_sportwagen-pic-6303466401385423639-152x114.jpeg

2017 Volkswagen Golf SportWagen 1.8T S 4Motion Used Cars in Indianapolis, IN 46240

Fair Deal
$830 BELOW
CarGurus IMV of $19,377

Price: $18,547

Mileage: 12,391

Location: Indianapolis, IN 46240

Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Tungsten Silver Metallic Description: Used 2017 Volkswagen Golf SportWagen 1.8T S 4Motion for sale - $18,547, 12,391 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/23/09/37/2015_volkswagen_touareg-pic-6203848894958900931-152x114.jpeg

2015 Volkswagen Touareg Used Cars in Indianapolis, IN 46240

Fair Deal
$1,596 BELOW
CarGurus IMV of $30,504

Price: $28,908

Mileage: 69,711

Location: Indianapolis, IN 46240

Average time on market: 40 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Deep Black Pearl Description: Used 2015 Volkswagen Touareg for sale - $28,908, 69,711 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/12/11/13/2015_volkswagen_tiguan-pic-200937303619349302-152x114.jpeg

2015 Volkswagen Tiguan SE 4Motion Used Cars in Indianapolis, IN 46240

Fair Deal
$637 BELOW
CarGurus IMV of $17,615

Price: $16,978

Mileage: 34,662

Location: Indianapolis, IN 46240

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Pepper Gray Metallic Description: Used 2015 Volkswagen Tiguan SE 4Motion for sale - $16,978, 34,662 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof
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All reviewers have been verified to have contacted this dealer – Learn More
Feb 20, 2018
airgate
Purchased a pre-owned Lexus on 12/2/17 at the Tom Wood VW dealership in Indianapolis. After negotiating a price (which was not easy since they totally valued my trade incorrectly - originally as a Tacoma access cab versus Tacoma double cab - about a $4k difference), I opted out of trading my vehicle and purchased the Lexus out right. Be wary of the finance office...they attempt to sell all sorts of add-ons and charge a $140 "loan processing fee." In addition to this, the dealer charges a $160 fee for DMV Nationwide (title work)...AND (yes, another AND) $199 documentation fee. This is roughly $500 in fees. After complaining about the $160 "DMV Nationwide" fee, a manager deducted that price from the vehicle (but it still shows as a charge in paperwork). My main gripe here is when it came to paying taxes and registration. The company they use (and charge their customers for) has incorrect information and forms. The form they gave me to complete back in my home state of Missouri was outdated by over a year. I sent several emails to my Salesperson, Matt and Finance guy, Brian with NO replies. Only after contacting Anthony, the sales manager, did I receive a call from Brian and he was actually reading my email over the phone with me...so it was a complete waste of my time where I simply had to explain I was contacting them to get an update on when my plates would arrive and that I was also overcharged for City taxes (required for St. Louis). He said he would get back to me...and he did, but by email and he copied his manager along with the operations manager of the dealership, Josh. I replied to this email but never heard back from ANY of the gentlemen copied in the email. After submitting yet another document required (and only discovered by me taking a VERY proactive stand with this transaction), I asked for an update or estimate of time on plate arrival. I never received a response via email or multiple voice messages. I called the operations manager and he responded but did not have a resolution time...however he assured me that he would look into it and let me know...which he did and by this time, I was preparing a road trip from St. Louis to east coast with expired tags. We are now in the 1st week of February (car purchased 12/2/17). Josh, the operations manager calls to tell me that DMV Nationwide was putting a rush and would send my plates to my home but that they would likely arrive later in the week (after I would already be on my trip). The plates were not delivered until 2/13/18. 50 business days (and yes, I took out Christmas day and New Year's day). My frustration with the folks at Tom Wood VW wasn't so much the amount of time to receive my plates (and refund for taxes that were overpaid), it was the lack of concern and communication. I never again spoke with my salesperson even after multiple emails that went unanswered and voice messages. I do not recommend doing business with these folks...in all my years of buying cars (and lots of them), this is by far the worst transaction ever.
1 of 1 people found this review helpful.
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Feb 15, 2018
Responded immediately and answered my questions. Absolutely no pressure. Thank you!
Is this review helpful? Yes | No
Dec 23, 2017
Bigalindy
5 star dealer! Great price, great staff. Judy was our sales person. She was awesome!!! I drove 3 hours one way to get the Jeep. It was totally worth it.
Is this review helpful? Yes | No
Dec 12, 2017
Not helpful. Could or would not answer basic question, and recommend I come in to speak to a "specialist".
Is this review helpful? Yes | No
Dec 8, 2017
Very friendly and communicative
Is this review helpful? Yes | No
Dec 1, 2017
the internet sales team responded very quickly and were very nice. I went to the dealership the next day to test drive a vehicle and it was sold already, which was fine. However, the salesmen that were on sight at the dealership were NOT helpful at all. They told me that the car was already sold and no one offered to show me anything else. I stood there for a minute or so to give them a chance to try to sell me something and it was awkward silence. The two salesmen were looking at each other weirdly and snickered so I told them thank you and left. How does a sales person not want to sell something? I emailed the internet sales department when I left and they apologized and said it wasn't typical behavior but at that point, I decided I didn't want to buy from them.
2 of 2 people found this review helpful.
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Nov 26, 2017
DO NOT BUY FROM THIS DEALER. They promised a loan rate that they could not supply and then said the sales agent was " no longer with them" . They did not make attempts to work with me to over come the shortfall and have run a credit check on my credit which lowered my 800+ score. They are simply not work the time to work with and fail to communicate. There are many other dealers to chose from and you will be sorry if you work with them. They do not stand behind their word.
1 of 1 people found this review helpful.
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Oct 26, 2017
Very friendly, imformative and quick to respond.
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Oct 20, 2017
GuruZ55MJ
Good
1 of 1 people found this review helpful.
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Sep 22, 2017
They responded very quickly. The employees were very nice and I bought a car from them.
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Sep 12, 2017
GuruDN94V
They contacted me right away, and I was able to get an appointment to view and test drive an advertised Buick Encore the next day. The vehicle was exactly as shown online, and I ended up buying the Encore! When my original lender refused to finance my added warranties, Tom Wood VW found me a new lender with a better interest rate and an additional 3 year/36,000 mile, bumper-to-bumper warranty included with the financing! Overall, Tom Wood VW is a great dealership with nice of perks, like free car washes and oil changes.
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Aug 9, 2017
Yes they contacted me right away
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Jul 25, 2017
Very prompt response
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Apr 17, 2017
They answered my questions.
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Sep 1, 2016
Spoke to the wonderful Internet sales manager, she was great. The downside is they scheduled an appointment knowing the car I was looking at was gone, and would be gone until days after my appointment. Kinda miffed. If not for Jennifer's awesomeness, would be a 1 star.
1 of 2 people found this review helpful.
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Aug 28, 2016
tgregory53
The transaction was easy and timely. All were very professional.
2 of 2 people found this review helpful.
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Read 16 old reviews
Apr 24, 2016
Got back to me in a timely manor
2 of 2 people found this review helpful.
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Apr 15, 2016
Have not gone to look at car yet.
0 of 3 people found this review helpful.
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Apr 5, 2016
PlaneCraig
Tom Wood replied quickly to my vehicle inquiry.
1 of 1 people found this review helpful.
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Feb 23, 2016
The experience was wonderful and respectful.
2 of 2 people found this review helpful.
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Feb 18, 2016
Just very rude
1 of 1 people found this review helpful.
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Response from current dealership owner:
Hi Cindy this is Mike Driver and I am the General Manager of Tom Wood VW.  I am sorry to hear about your experience.   We value each of our customer interactions.   I would like to speak with you directly to find out more about your visit and how we can continue to improve.   My direct line is 317-705-7105.
Feb 14, 2016
Prompt and very informative got a response immediately
1 of 1 people found this review helpful.
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Feb 1, 2016
I met with Greg and he was very friendly and open. Gave me all the time to check out the vehicle. However, I didn't notice before that the vehicle didn't have the entertainment system we wanted, so I didn't buy the vehicle. However the car on the lot was in excellent condition and drove very well.
2 of 2 people found this review helpful.
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Sep 18, 2015
The car sales women i was with had a great additude and pushed for us in the back when it came to makung a deal.
2 of 2 people found this review helpful.
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Aug 11, 2015
We were very pressed for time that day. There excellent service and knowledge about the car we looked at got us back on the road in record time. We didn't buy from them that day but will consider them in the future.
1 of 1 people found this review helpful.
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Jan 8, 2015
Promptly returned all correspondence. Dealer worked with me on pricing and actually delivered the car to me with a full tank of gas.
1 of 1 people found this review helpful.
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Oct 15, 2014
place was nice all were professional salesman was not timely was rude about my offer never called back to do any negotiating
1 of 1 people found this review helpful.
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Jul 19, 2013
Absolutely amazing!!!! They were EXTREMELY responsive, more than fair and the car was everything they promised and more! I buy a car every 3 years. Even though I live in Minchigan I will plan on buying from them again and again!
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Jul 10, 2013
euroguy
45
the dealer gave me a price but it was out of my range.
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Mar 28, 2013
did not purchase from, but they were extremely polite and helpful
Is this review helpful? Yes | No
Feb 15, 2013
Responsive and friendly.
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Jul 23, 2012
Very professional and easy to work with.
Is this review helpful? Yes | No

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