Tom Wood Audi

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4610 E 96th St, #B
Indianapolis, IN 46240

Sales: (888) 378-3080

Service: (888) 378-5958

Today 9:00am - 6:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 27, 2017
KingFrosch
The car was sold and the add still was up for many days after. They see that as no big deal and are relaxed about it vs. respecting the time and efforts a serious buyer invests in searching for a car.
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May 11, 2017
Dealer accepted my offer for price "including tax, title and tees"-- I drove 100 miles and test drove the car and put $1000 down-- the next day the salesman claimed that when he asked the "internet manager about the [offer] he was under the impression it was plus tax etc....I am sorry he looked at a wrong stock number." Well, which excuse are you going to use for your unprofessional and slipshod practices? Will never go back.
1 of 1 people found this review helpful.
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May 8, 2017
Very friendly and helpful staff
0 of 1 people found this review helpful.
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May 7, 2017
Quick response to inquiry, but car sold before I could look at it. Sales rep notified me so I didn't make an unnecessary visit.
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Apr 27, 2017
I had a great experience with my salesman Todd and the Dealership. I would buy from them again. They were busy on a Saturday and finance may have taken longer than expected to sign paperwork but all worked out.
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Apr 16, 2017
The sales rep was fantastic!!
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Apr 15, 2017
ac22968
Great experience! I worked with Josh Sides from 8hrs out of state, and he sent me pictures of every minute scratch, answered my every question, and worked out a great deal for me. Everything was just as pictured on cargurus!
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Apr 7, 2017
So far great has responded and answered all my inquiries
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Jan 12, 2017
Dealer responded promptly and was forthright in discussing a preowned vehicle.
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Response from Tom Wood Audi:

That's great to hear, Scott! Thanks for sharing!
Nov 3, 2016
Great communication and personal attention.
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Response from Tom Wood Audi:

Thank you for the kind words, Dan! We appreciate it!
Oct 10, 2016
Kind and Courteous. Was knowledgeable about the vehicle and is willing to deal.
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Response from Tom Wood Audi:

We appreciate you taking the time to share, Mark. Thank you!
Sep 18, 2016
Dealer promptly contacted me quickly to inform me the car had been taken off the market.
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Response from Tom Wood Audi:

We're sorry to hear that the vehicle you were interested in was unavailable, but we're glad that we were able to pass that information along quickly!
Sep 13, 2016
very good
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Response from Tom Wood Audi:

Thank you, Larry!
Sep 11, 2016
Automted responses... No meaningful communication.
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Response from Tom Wood Audi:

We understand your frustration with that, Alan. We are in the process of reviewing and revising our internet procedures, and we're sure that the changes we are making are for the positive.
Sep 8, 2016
Good follow up. Knowledgeable.
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Response from Tom Wood Audi:

Thank you, Joseph!
Sep 7, 2016
Drove 3 hours to buy a vehicle! Justin Lee was Awesome! Would recommend to anyone.!
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Response from Tom Wood Audi:

We appreciate your recommendation, Andrea! Thank you!
Jan 16, 2016
Definitely not the best customer service... The internet sales guy was very nonchalant about the car I was buying and the waiting time on get the deal finalized was horrific....
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Dec 17, 2015
Awesome communication from sales team. Pricing really good. Unfortunately the car sold before I could look at it.
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Dec 1, 2015
Very helpful
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Dec 1, 2015
Incredible buying experience!! Bought the car and was great communication throughout. Thanks Tom wood Audi!
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Read 6 old reviews
Mar 17, 2015
Car was sold
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Jan 21, 2015
Great follow up
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Dec 14, 2014
Very responsive. Nice to deal with.
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Oct 28, 2014
I didn't end up purchasing the car (decided to go back to a BMW), but my dealing with Adam were straight forward and very professional. Also, I have no doubt that if you were looking for a TDI this one is the best value in the states. Thank you Adam, you were a pleasure to deal with. Cathy in Portland, OR.
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Jan 23, 2014
Responded back , to my inquires , immediately , even after business hours .
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Mar 2, 2013
great
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