Todd Wenzel Buick GMC of Westland

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35100 Ford Rd
Westland, MI 48185

Sales: (734) 888-4978

Service: (734) 423-1009

Closed Today (Sat)
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Nov 21, 2017
Healey_222
very good experience
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Nov 4, 2017
Was very reactive to the inquiry. Thank you.
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Sep 7, 2017
Michael Hayes
I spoke with them wed 2pm they contacted me wanting me to come look at the car I told them I work midnights I will be in Thursday 10pm to check out the car they told me it could not be driven because it needs front end work needs to be done to the vehicle it's going to make a bunch of noise I ask the salesman why would I want to spend almost $20,000 for a vehicle that I can't even test drive I stayed up all morning just to come and see the vehicle after working midnights finally I got sleepy and went to sleep then the dealership call me back and I notice all the dealers in Michigan sort of raised the prices on these Pontiac G8 other states have Lower miles for a better price maybe it's worth paying a car hauler $500 to haul a car from another state instead of giving Michigan dealers a few thousand extra for the same vehicle I can save money
1 of 2 people found this review helpful.
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Aug 26, 2017
excellent
1 of 1 people found this review helpful.
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Mar 19, 2017
Tigra_4031
Had the deal done then they tell me the car needed 2500$ in work. There great price didn't end up being so great. Glad I walked away never trust these people.
2 of 2 people found this review helpful.
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Feb 24, 2017
Ltz2
Dealer call me back in a reasonable time sent all the information about the vehicle I appreciate that
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Feb 11, 2017
Dealer did not respond to our request for pictures of the vehicle. Sabrina said she would have the sales manager call me and send me pictures. This did not happen. I will not use them in the future.
0 of 1 people found this review helpful.
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Jan 19, 2017
Jimmypsp700
contacted me soon and with replies
1 of 1 people found this review helpful.
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Jan 12, 2017
I went to lot and saw vehicle. Treated well.
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Dec 29, 2016
Spent the last week trying to get a lease price on a SUV advertised on Car Gurus. Dealership sent numerous emails wanting me to contact them at which point I did, even spoke to a sales manager who said he would have a quote for me that day, but never called back.
1 of 1 people found this review helpful.
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Nov 19, 2016
I asked a specific question in my email . I asked what the "in service" date of the vehicle was, so that I would know when the remaining factory warranty would be ending. Since I was not nearby, I wanted that information before committing to travel to look at the car or waste a salesperson's time. I received, in response, a generic form letter (email) that never addressed my question. I responded (email) by re-iterating the same inquiry, and then never received any more contact from the dealer whatsoever. I had heard good things about the dealer, so I was understandably disappointed. I suppose the deal was just not meant to be. I hope my experience was an anomaly (and based upon other positive reviews I have seen, it is very possible that it was).
5 of 7 people found this review helpful.
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Nov 6, 2016
Awful experience, took over 10 hours, asked countless times about the total price of the vehicle and got several different answers but would never break it down on paper for me until the final sale was ready for me to sign, with the price $5000 higher than was told, walked out and will never go back
5 of 5 people found this review helpful.
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Sep 10, 2016
Prompt response.
1 of 2 people found this review helpful.
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Sep 8, 2016
I received several contacts from this dealership's salesman. I didn't end up purchasing from them, but appreciated the return calls and interest in MY interest. They have good personnel.
2 of 3 people found this review helpful.
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Aug 1, 2016
After making special arrangements to make it all the way out to Westland from Hall Rd and Romeo Plank I get a call about an hour before I suppose to be there from a sales person stating that the vehicle was not at their lot and at their sisters lot. I explained I had spoken to some on a few time to make arrangements and the sales person advised me... well that person is sitting in an office in grand rapids they are not on the lot and don't know whats going on. Then why have them make arrangemetns for some one who is interested in buying a vehicle to come out to look.... That's ok my $7200 was spend at another dealer who was more willing to assist.
3 of 4 people found this review helpful.
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Jul 14, 2016
Good Experience with the sales team, new and used trucks, helped me purchase the vehicle I was looking for
1 of 1 people found this review helpful.
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Jun 14, 2016
Great!
0 of 2 people found this review helpful.
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Jun 4, 2016
They responded quickly and I decided to buy a vehicle.
1 of 1 people found this review helpful.
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Read 9 old reviews
May 24, 2016
sabotka
Very friendly and helpful
0 of 1 people found this review helpful.
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May 18, 2016
Good experience i bought da car for great deal
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Apr 4, 2016
Responded in email back to me Very quickly, appreciated that.
0 of 1 people found this review helpful.
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Mar 18, 2016
very good customer service
0 of 1 people found this review helpful.
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Nov 28, 2014
They responded to my inquiry quickly and professionally. I had already purchased a truck from somewhere else.
0 of 1 people found this review helpful.
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Sep 25, 2013
Contacted manager told him his car was overpriced and if he have could be flexable i was ready to buy I gave him my price he gave me to his saleman an he told me to come in i asked if he talked to the salesmanager being i didnt want to waste me or their time so we took it for drive and told him we wanted it. He run tge numbers and us it even higher than the ad price. Thrn i told him whatwe wild pay and he said his cost was higher than the adverge selling price we walked out.
1 of 2 people found this review helpful.
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Mar 25, 2013
friendly , but could not meet my price, priced to high for a car that is going to be nine yrs old , plus everything is pretty much manuel and plastic
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Oct 17, 2012
i didnt buy the 2008 focus as i have to much equity .in my current car. but greg dawkins is still trying to help with it.
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Apr 9, 2012
I submitted an offer for a car and never heard from anyone on there end.
1 of 1 people found this review helpful.
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