Tim Short Chrysler of Middlesboro

They waited three days to get back to me and then told me the car had been sold.

Well i spoke with the salesman the friday night letting him know i will be there Saturday to come look at it, 3 hours away. We got there first asked for the salesman, they proceeded to tell me he was there that they will get him, when we got it from taking a stretch they tell us that he went home and that the car was sold earlier that day..Hmmm how ironic, no courtesy phone call, no email, could have saved me a 3 hour trip..thanks for the great customer service, and lying to me about my salesman going home, he just did not want to deal with telling me that the car was sold...Again great customer service

Too far away to visit but good follow up and info

Responsed right away and way very helpful.

Very great experience, Brandon was very professional and very helpful in my purchase, no pressure. Tim Short CJDR prices can't be beat!! I will go back in the future for another great deal..

I received a email the next day about the van we was interested in, Was given everything about this automobile the price, mileage color in and out all of the information we needed. Thank you for sending this information so guitkley,

Brandon Cornelius was extremely helpful, he was quick to answer any questions I had & was very easy to work with.

Didn't get the vehicle but Gary was very helpful.

good friendly

Quick response to my request for info. Super sales team with no pressure.

They called within 30 minutes - searched the status and gave me the update.

Returned all phone calls, text messages and Jen and the rest of her team we're willing to go above and beyond to help get me in a vehicle!!

Good

The dealer called me immediately wanting to know if I had any questood about the car and pretry much new nothing of the vehicle oth r r than what I could read ft or myself. Even down to the mileage. The "salesman" could not verify that either as he indicated he hadnt been out on the lot to check. I don't understand why he bothered calling at all. They were helpful in recommending a shipping company for a vehicle transfer which enabled me to widen my search location

Great deal, just too far away from home at this time.

Called back.

Dealer called me back about this car and was truthful about the reasons for the low price and mileage. I appreciated his honesty which saved me a 200 mile trip that would have been a waste of time.

Great guys responded quickly and answered every question

A dealer from Tim shorts emailed me and has been very helpful

Response was late and wasn't on the car I was tryn to purchase

Dealer contacted me immediately upon filling out the information on this web site. I had a nice conversation with the person that called me. I was invited to come to their business and look over the cars that I was interested. I did not follow up on their request because I was looking at another vehicle from another dealer.

Very quick response

Called them discussing a test drive and set price because we were going to be driving 4 hours. Jason said he would get back with us. He never did. Tried emailing him with no reply. Then of course, they sold it! Poor customer service. Only wanted to brag about how they are in the top 3 for most competitive prices in the nation, but didn't want to discuss their 110% guarantee if there was a model car with a better price that their dealership's automated system sent me after I made initial contact. Don't waste your time with these guys... They'll just sell if out from under you and never call you back.

Responded very quickly w info I wanted

Canned response email with poor follow up. Did not answer specific questions and seemed less than interested in selling the vehicle. Was told the owner of the Chrysler dealer was driving the GMC and not able to send additional photos.

Car was sold before I was contacted about it

Very nice prompt service very good dealer

It was fantastic working with everyone there, glad to get the car and have no hassles

Dealer responded promptly. I asked for a carfax report which was sent immediately. The title was a rebuilt title so I passed.

Was contacted back. Car had been wrecked and repaired.

Very poor. They did not get back with me about anything after I made contact and gave them my information. Tim Short CJDR is not a company that I would recommend. Since then I have found other dealerships closer to home that have better pricing.

Very nice people

Dealer called back, but too far to travel (3 hours away)

I bought a 2012 Corvette from Tim Short of Middlesboro, Kentucky. Never having owned a Corvette before, I trusted that the information I was given on the car prior to buying, was accurate. It wasn't. For example, I was told repeatedly that the car had a power roof. The salesman did not know how to put the top down, but he kept reassuring me that the directions were in the owner's manual. Needless to say, it is a manual. I found this out after arriving home with the car. The day after first seeing the car, I decided to purchase it. I called and put down a deposit to hold it. I went to pick the car up only to find an additional 200 plus miles on it. I asked for an explanation. Never got one. They said the only place it had been taken was to fill it up with gas. On the forms I received on the car when purchasing for the license, tax, and title, the dealership listed the mileage as 500 plus less then what was actually on the car. After purchasing the car, as I went to drive it out of the parking lot, I noticed a message that said "Service Tire Monitor." I had already signed the papers, but once again, asked our salesman why this suddenly flashed on, since it wasn't there when I first looked at the car prior to purchase. His response was that they don't service Chevy products. Upon arriving home, I found the trunk had a half inch of water in some of the compartments in the trunk. Obviously, they hadn't made sure the trunk was closed during recent rains. I also found out the horn didn't work...a minor thing, but when added to everything else, it shows what this dealership is like. But I think the thing that disappoints me most is, I wrote a letter to the General Manager of the dealership thinking he would be interested to know what had gone on. While I have been reassured that he read the letter, he has never responded to me in any way. He just didn't care. And the salesman that gave continual false information, has promised to send me via mail, a copy showing when the oil had been changed and the mileage and oil type. I have yet to receive it. I also asked for contact information for Tim Short, since his name is on the dealership, and while I was told this would also be sent, I have yet to receive it. Very strange that they obviously do not want the owner to know what has happened. While there are certainly things I should have checked prior to the purchase, I never expected to be lied to and ignored. This is no way to run a business. I strongly recommend staying away from this dealership. They may be knowledgeable on Dodge products, but they certainly aren't on Corvettes. Buyer beware!

good response

EXCELENT.... Eric and staff were more than accommodating. Made transaction smooth . By far the easiest transaction I have ever had when purchasing a car. Highly recommend....If they have a car you want, do not hesitate to purchase from them.

Great Dealer!!! Very helpful!!!

Best

Gary burgan our car salesman was great all these guys are wonderful to deal with they truly go above and beyond

Dealer responded fairly quickly via email. However they were unwilling to provide me with previous owner contact information. After several attempts, they were very evasive, so I moved on. I have owned many vehicles in my lifetime. Never purchased a used car without first getting information from the previous owner. Not a positive consumer experience for me. Would not be interested in buying from this dealer.

I have bought a vehical from this dealer before,I'd never go back no matter how the prices are. Respect,and looking out for the customer is not in there vocabulary.

Great dealer!!!!!!

Called back immediately!

I cannot praise this dealership enough. My salesman, Josh, has gone for and about the norm to provide great service. The whole staff is good to deal with, and go out of their way to take care of the customer.

Fast response,helpful sales.

Dealer responded and tried to make an offer but in the end too many miles and the vehicle had issues (which they were up front about) I didn't want to deal with.

Great!

Great experience had a wonderful time with Steve on Internet and Jennifer as our sale woman