Thompson's Toyota of Placerville

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Express Lube, New Owner Events, Presidents Award, Toyota Certified Used
Vehicles, Toyota Tire Center

140 Forni Road, Placerville, CA 95667
Map & Directions

Sales: (530) 622-6232

Service: (530) 903-4568

Today 10:00am - 6:00pm
(Closed Now)
show business hours
Dec 4, 2016
Very low key. N I certainly to deal with. No pressure.
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Nov 30, 2016
Took 7 days to respond
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Nov 28, 2016
Visited, did credit application on a Sunday night. The sales representative said they would get back to us but did not. Although we have some challenged credit and I told him, sales rep assured that we would be okay. I told him to get back to me if they found a loan or did find one. They never got back to us, very rude.
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Nov 26, 2016
Kschnurbush
Very fast and professional
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Sep 8, 2016
bigerv454
Fast response to my email and great costumer service I told all my friends and family about this dealership
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Aug 23, 2016
Where some post one low price then get you in to sell up. Thompson was respectful of my budget and offered several excellent cars in my price range.
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May 7, 2016
Very reliable and friendly
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Apr 18, 2016
Great response. Very cordial and nice. Ended up selling the car I wanted but still kept me informed the entire time.
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Apr 6, 2016
Very "low key", very helpful and accomedating.
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Apr 5, 2016
Treated fairly, however their vehicle was over priced.
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Mar 13, 2016
Great experience with Dave, the salesman I talked to and then met to do a test drive. Unfortunately my experience with the manager was not good. The car had high mirage and had been sitting on Car Guru a long time but he refused to lower the price even a fe hundred dollars and Los a sale because of this. Meanwhile the car is still sitting in their inventory.
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Mar 7, 2016
good
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Feb 6, 2016
Carlos has been very aggressive in providing me help.
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Feb 3, 2016
Prompt and perfect
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Jan 31, 2016
Lee was very nice was holding a 2008 Colorado for me. I had taken a half day off work so I could drive over to placerville and make my 2 o'clock appointment. Bill the sales mgr called me the night before and informed me the GM went and sold the truck out from underneath me after lee had it parked on the side and marked not to sell with my name on it. This is some of the worst customer service I have ever had. I would not recommend anyone going there at all thanks to there GM.
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Dec 2, 2015
Purchased vehicle but it was advertised as an SV and it was an S they are putting a camera in it for me.
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Aug 12, 2015
I had a pretty good experience at Thompsons' Toyota. I was kind of disappointed that the dealer I spoke with on the phone and through e-mail didn't help me with my purchase because I wanted to ask him more questions about the car I was interested in. Anyways, I did purchase the car I searched for on CarGurus. It was basically in-and-out for my husband and I at Thompsons Toyota. We are very happy with our purchase and would definitely recommend others to go there for their Toyota car purchase- although it's kind of far, the pricing is well worth it and the people there are very friendly. Did I mention they have free Starbucks coffee, snacks and drinks while you do your car shopping? Absolute PLUS! (:
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Jun 27, 2015
Great
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Jun 17, 2015
Dealer, Daniel Cockrell, responded quickly and answered all my questions, he took extra pictures since I was 75 miles away from Placerville and even sent the original dealer info. I bought the car and it was a good experience.
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May 11, 2015
Chuck Kupferman was extremely nice and helpful.
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Old Dealer Reviews

Dec 7, 2014
price of truck was way above blue book.
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Oct 17, 2014
Exellent customer service
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Sep 22, 2014
Very few surprises if you do your home work before hand
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Sep 10, 2014
Talked to someone re: car purchase but never got follow up as promised, no phone call, nothing
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Aug 26, 2014
They treat customers really well here. I felt like their pricing was fair. I would recommend them to others in the future.
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Aug 2, 2014
Awesome
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Jun 16, 2014
Great customer service! Made the whole experience very easy.
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Jun 10, 2014
Still trying to make a deal on one of the Hondas they bring onto their lot for comparison shopping for Toyotas. They told us they don't really negotiate price which I found funny. I've never bought anything for over $300 that was nonnegotiable, after a little more back and forth on the phone they have done some negotiating. Overall they were professional and courteous. If you use this dealership talk to Roy.
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May 18, 2014
Very price competitive. I enjoyed that this dealer did not ask for extras I.e. Spraying interior or exterior. The sale was quick and didn't have a problem with fast delivery. I will definitely be referring all my friends and family when they are in the market for a new vehicle.
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Mar 4, 2014
Vary good
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Jan 27, 2014
Giving Thompson's one star is generous. I will never work with them again. Because I live 3.5 hours from the dealer, I talked to one salesman over the phone about a vehicle I wanted and offered to give him my credit card for a $15,000 payment. He said they could only charge $2,000 to a credit card. I said, "fine" let's do that to secure the transaction and I can send you a check for more than 60% of the balance. He said, "no, that won't be necessary." We talk back and forth for a couple of days and I come to find out that they sold the vehicle I wanted to someone else. They wouldn't take my money but promised to hold the car for me because of the distance. They made all kinds of excuses after ward with no apologies for selling the car I wanted to someone else. I will never deal with them again.
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Jul 2, 2013
Very professional and helpful
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Nov 2, 2012
They responded, but with an attitude that is not pleasing to a buyer that realizes their car is overpriced by thousands and they will not consider making a deal. 100% of 0=0
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Mar 8, 2012
Overpriced auto.
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