Southwest Infiniti

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10495 Southwest Fwy
Houston, TX 77074

Sales: (713) 779-2800

Service: (713) 779-2800

Closed Today (Sun)
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Nov 25, 2015
the car was sold prior to our arrival
0 of 1 people found this review helpful.
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Oct 17, 2015
The Sales guy made us visit the place even though the car we were interested in was sold
0 of 1 people found this review helpful.
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Sep 11, 2015
My salesperson Jennifer & Charles were awesome, but the financing department was extremely disappointing.
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Jul 30, 2015
great courtesy
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Apr 23, 2015
Overall very good
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Apr 1, 2015
Overall good. Quick response is always a plus.
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Mar 10, 2015
Super nice salesman. Not terribly knowledgable.
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Dec 30, 2014
Did not call with deal after sending me home. Said I would be called the next day with the deal.
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Dec 13, 2014
After communicating with Heidi for a couple of days about a used vehicle I found on line I decided to take a leap of faith and fly to Houston from Minneapolis to buy the car. When I arrived the car was as I expected and full of gas for my trip back to Minneapolis. I have bought many cars in the past 50 years and I have to say next to my first experience this was one of the best. I was treated as a valued customer. Thanks Heidi
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Dec 1, 2014
harrish
Very Good contacting me
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Oct 5, 2014
Sold vehicle and did not even let me know. I corresponded back and forth with Johnny for a week and he never told me. I had to call and talk with some one else and they told me that they had sold it. I will be taken my approval letter from my bank to another dealer because that was very unproffessional
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Sep 19, 2014
Dealer was incompetent. Told me wrong trim (I had to explain what trim was to the lady in the phone), wrong color, and it was NOT ready to sell. They actually had to jump start the car when I got there and wouldn't stay on. Complete waste of time.
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Aug 5, 2014
The dealer responded quite quickly about the vehicle. They even delivered the CarFax report like I had requested. I lost my interest in the vehicle, but the dealer was still professional. They did send a follow up email wondering if I was still interested when I didn't show any sign. The dealer showed they were willing to work with me. I just lost interest in the vehicle. They didn't pester me afterwards when I told them that. I also applaud them for that.
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Aug 3, 2014
Good.
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Jul 31, 2014
Good.
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Jul 16, 2014
We had a very good experience at Southwest Infiniti. Jenny Mendez and Tony Zavala took good care of us. They wanted us to be happy customers.
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Jun 5, 2014
Slow to respond for a very interested buyer....
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May 31, 2014
Worked with the guys here for a few days, ended up buying a used Infiniti G37 and got a very fair deal. They had a large selection and know their cars (Infiniti) - was an enjoyable experience!
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Sep 16, 2013
We stopped by this dealership as we were looking at specific cars in the area. The salesman wasn't the friendliest nor most professional to begin with-i think he thought since he "worked" at Infiniti, he was special. We told him what we were interested in & he showed us a few cars they had. When I told him they were priced to high-compared to every other place that sold M37's, he ask our range. Of course I undershot and he just said "we can't help you, have a good day" and left. I would not in any way, shape, or form recommend this dealership to anyone. The same day, we stopped by Sewell Infiniti, with hesitation, and left two hours later with the same year certified M37 for $8000.00 less than what southwest wanted. By the way, the service was excellent and the staff was better from the initial contact.
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Jul 29, 2013
They were alright, it just didn't work out
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Jul 17, 2013
Awesome
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Jun 6, 2013
The salesman Larry was great and the F&I gentleman was quick. Great car buying Experience.
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Mar 27, 2013
not enough friendly
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Dec 2, 2012
Helpful
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Oct 12, 2012
A + all around. Bought the car.
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Oct 10, 2012
Every stage of my purchase was positive; treated with respect and care
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Sep 27, 2012
Very quick, thorough, professional service.
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Jul 15, 2012
I was in contact with Southwest Infiniti for a few weeks. They really tried to work with me, but the vehicles that I was interested in had too many miles. I bought from River Oaks, Tom Peacock and Joe Myers Ford.
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Jun 18, 2011
your deals' was not so GOOD.
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