Southtowne Hyundai of Newnan

My salesperson Asit was simply wonderful. He was very helpful and knowledgeable without being too pushy and answered all of my questions. I was able to make a well-informed decision.

Great service bought different color with same price. Staff members very friendly.

These guys are crooks who used the lamest possible tricks. They repeatedly lied to me in really obvious ways. It was pathetic and annoying.

Asit is really good at what he does in and out in no time!!!

they contacted me right away they were not pushy and said they would contact me if any changes occured

Salesman Asit was great the person who did my paperwork asked me a question which I found was offensive to me. Everyone who put a healthy down payment doesn't mean it came from my tax return which I am still waiting on. GO ASIT

The dealer responded and I had to hang up for another call. He DID call back, but I had already been contacted by another dealer about a car that was ideal for me.

Mr. Harold Smith and the team were very couteous and helpful. I enjoyed my experience and the team ensured me that we will be taken care of and we were. Again I thank Mr. Smith and the team...

Nice car.

Decent, but when I arrived the Chevy Volt that I called about wasn't charged. Good buy not great.

Good

I can't rate this dealer low enough. I emailed the sales rep clear questions, written in complete sentences. He would answer one question and his response would be in incomplete language and not actually a full answer. I had to repeatedly ask in order to get answers. I finally gave up, and text the # on the dealership website (it said you could text for an appt). I send the specific car & set up an appt for Sat 9:00am. I drove an hour to the dealership. I arrived 5 min early, only to find 5 salesmen standing directly outside the front door, smoking. Extremely unprofessional. One of them approached me & the rest scattered. It turns out, not only did they not have my appt on the schedule (despite several text interactions & a confirmation), but they had also sold the car the night before. They didn't apologize, instead he immediately started trying to sell me a different vehicle. I told him I had already researched their inventory & they did not have anything else that interested me. I started to leave, and the guy I had been emailing (different from the one who looked up the vehicle) started telling me (across the showroom floor) that I should have scheduled an appt with him. I told him he should have answered all my questions directly & using complete sentences. I walked out. HORRIBLE experience! You're warned.

Had a car online and dont know anything about, if it was sold or not and took 24 hrs to call back to say car was sold. Very disappointed in how they do business over the internet.

Responsive.

Outstanding, I purchase my SUV from them and I would tell my family that it was the best I ever had the pleasure to buy a SUV from.

Very assuring

The service and the attention was excellent. In less than 3 hours we had closed the deal. Thank You Kevin and staff!!!!!

Responsive, efficient and well versed on the car and its amenities. Car was immaculate and shown to sell. Very impressed with how genuine everyone at the dealership was...big difference in going outside the perimeter vs. inside the perimeter for quality, service and honest dealings.

My experience with Southtowne was ok. The salesman was very accommodating and made every effort to assist me and answer my questions. I was a little put off by management. First, I was asked if I was really serious about buying a car, which I found insulting...as if they didn't want me wasting their time. Then, after some back and forth, it appeared as if the management just didn't want to bother anymore since they were closing. I didn't like being spoken to in a condescending manner. I found the same car in a model a year newer with less miles and $4K less elsewhere. $2200 more offered on my trade in than Southtowne offered. Probably wouldn't return there unless they were the only dealership that had what I was looking for.

The 2011 Cadillac CTS-V was a lemon law buy back.... Funny how the salesman made it all the way to accepting my offer and getting set to wire funds, when my insurance company called and said they would not write a policy on it because it was a lemon law buy back. FULL disclosure is the policy in my line of work as a REALTOR. This dealer has some shady ethics.

The sales associates would rather chat with one another than assist their peer who is outstanding. They have successfully lost my future business.

good guys to work with.. knowledgeable

I was pre approved for a loan. Dealer was unwilling to negotiate, wouldn't budge on their lowball offer for my trade. I guess they knew they'd con someone else and didn't need my business.

No one had the courtesy to contact me regarding the car I had cntacted them about.