Sam Leman Chrysler Dodge Jeep Ram of Bloomington

1602 Commerce Pkwy
Bloomington, IL 61704

Sales: (309) 379-8074

Service: (866) 906-6697

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Location: Bloomington, IL 61704

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2014 Kia Sorento SX AWD Used Cars in Bloomington, IL 61704

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Location: Bloomington, IL 61704

Average time on market: 52 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Red Description: Used 2014 Kia Sorento SX AWD for sale - $19,500, 75,692 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
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2017 Ram 1500 Tradesman 4WD Used Cars in Bloomington, IL 61704

Good Deal
$2,128 BELOW
Instant Market Value of $27,628

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Location: Bloomington, IL 61704

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Location: Bloomington, IL 61704

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All reviewers have been verified to have contacted this dealer – Learn More
Jun 15, 2017
Didn't buy the car but Anthony was very professional, he responded fast and kept me updated. WILL shop with them in the future.
Is this review helpful? Yes | No
Jun 7, 2017
Love the Sorento. Actual purchase of car was good. My problem was the dealers policy of "we don't put gas in cars". We had a 3pm appointment to test drive car. We were less than halfway around the block when I discovered that the low fuel alarm was on. We took car back to dealer.We were told "sorry,we will put some gas in it". We didn't complete test drive,but as a previous Sorento owner,that was not a problem. After completing the deal (the young man that explained everything to us was OUTSTANDING!) we proceded to leave the dealership. My wife was driving and as I started to close her door I noticed that there was STILL NO GAS!!!in the car. I sent her across the street to a Shell station for gas to get home. I returned to the dealer and complained that I thought it was very poor dealer relationship to send a new purchased car out with NO gas in the tank. I did NOT expect a full tank of gas! Just enough to get home ( Canton) would have done the trick. I was told "we don't put gas in cars". This incident left a sour taste in my mouth over what was otherwise a very pleasant experience.
Is this review helpful? Yes | No

Response from Sam Leman Chrysler Dodge Jeep Ram of Bloomington:

Hello David, we appreciate your feedback and are sorry to hear about your recent experience with us being less than satisfactory. Customer satisfaction is very important to us and we would look forward to discussing it with you further. Please contact us at 309-662-5000 to discuss your recent experience further.  Thank you.
May 9, 2017
TimDomo
They responded quickly with add't photos.
Is this review helpful? Yes | No
Apr 19, 2017
Liked the salesman Sam Shepard
Is this review helpful? Yes | No
Dec 17, 2016
Second time purchasing from there and there will be a third in the future.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 28, 2016
bigcoko
Very helpful
1 of 3 people found this review helpful.
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Nov 18, 2016
So far it has been a great experience. Going today to look at car and see if I am going to buy it.
0 of 1 people found this review helpful.
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Nov 17, 2016
Very professional and personable wanted to ensure I was completely satisfied. Highly recommend
0 of 1 people found this review helpful.
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Nov 14, 2016
Rasturo
The dealer contacted me. Now, I hope they stop. The salesperson has continued to keep messaging me. I've asked them to stop. Hopefully they do.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 23, 2016
I wasn't sure about contacting a dealer online. The one other time I did, they wouldn't leave me alone. Jacob answered my questions and let me set the pace. When my son-in-law and I visited the dealership, he had the car ready for us to examine and test drive. Again, he answered questions but was in no way pushy. I did purchase this car. The finance person was also knowledgeable and professional and did not attempt to talk me into warranties I did not want/need. I was very pleased with the transaction.
0 of 1 people found this review helpful.
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Aug 18, 2016
Tfhe salesman James King was very knowledgeable about the truck and easy to talk to. My wife and I realy enjoy our experience with him. I even told my granddaugher about our experience, and she should be contacting him in a short period of time. Thanks again.
0 of 1 people found this review helpful.
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Aug 4, 2016
Our experience with Sam Leaman's was terrible. After being in contact with Phil, the salesman, for well over a week and he knew we were on our way over to look at a vehicle (an hour away) he obviously felt it was far more important to make a sale than to have good customer service. I will never purchase a vehicle from Sam Leman's and I definitely don't recommend them to anyone. Terrible customer service. As we were just getting into town he sends us a message that the vehicle was currently being looked at and most likely not available. Terrible customer service Phil! Needless to say we didn't even stop by the dealership.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 28, 2016
jeffnbecky
We had a great experience with them. Honest and Down to earth real people who cared to take the time to listen to us and our needs. Would definitely buy another vehicle from them!!
Is this review helpful? Yes | No
May 12, 2016
I bought a car from them very accommodating Susie was great very helpful!
Is this review helpful? Yes | No
Apr 9, 2016
Didn't purchase the vehicle, but the staff was very friendly and helpful.
Is this review helpful? Yes | No
Dec 31, 2015
They had the right car but we wanted Cherry Red
0 of 2 people found this review helpful.
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Nov 4, 2015
Great experience. Easy to work with and sold me a car on the spot. Tracy was a pleasure to work with.
0 of 1 people found this review helpful.
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Oct 21, 2015
great
0 of 1 people found this review helpful.
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Response from Sam Leman Chrysler Dodge Jeep Ram of Bloomington:

Bill Thank you for the review.
Sep 19, 2015
Car wanted, somebody else did too So that was that. LP
Is this review helpful? Yes | No
Read 17 old reviews
Jun 26, 2015
Dealer responded within a few hours and sent us more pictures that we had requested. We had to travel 3 hours and the sales rep (Phil Trout) answered every question we had very quickly before we drove 3 hours to look and (and ultimately purchase) the vehicle.
Is this review helpful? Yes | No
Apr 6, 2015
Mike was very professional, courteous and friendly. Car was clean and he took time to answer any questions that we had. He followed up on our concerns with the vehicle.
Is this review helpful? Yes | No
Mar 25, 2015
Best experience ever for shopping!!!! Mike Gannon is top notch of a man for knowledge and personality is definitely made feel right at home in a non pressure experience. Thank you , Mike, for all you're help
Is this review helpful? Yes | No
Mar 9, 2015
The sales rep did a great job. I'd buy from him again.
Is this review helpful? Yes | No
Feb 23, 2015
The was nothing !! No great communication
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 23, 2015
Very good. Plenty of follow up and brought the car to my home for a test drive.
Is this review helpful? Yes | No
Dec 13, 2014
hard to get an answer and would not work with us at all.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 7, 2014
James King and Tim Larson did an outstanding job and put me in the car I wanted for a great price.
Is this review helpful? Yes | No
Oct 5, 2014
Followed up in a very timely manner and included additional pics which were great.
Is this review helpful? Yes | No
Oct 1, 2014
Great!
Is this review helpful? Yes | No
Jul 4, 2014
they told us they would hold vehicle but never called and told us they sold it
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 5, 2014
Thanks found jeep elsewhere but thanks for excellent follow up!
Is this review helpful? Yes | No
Jan 18, 2014
Funny experience, sales person actually flagged me down as I was driving through the parking lot looking at their used stock.....too pushy!
1 of 1 people found this review helpful.
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Jan 4, 2014
Courteous, friendly, not pushy.
Is this review helpful? Yes | No
May 16, 2013
They contacted me in less than 24 hours and Ross was great thru whole process. Will recommend them to others.
Is this review helpful? Yes | No
Oct 8, 2012
Ross was very helpful, and responsive. Thanks!
Is this review helpful? Yes | No
Mar 27, 2011
Craig was an excellent salesperson. Not pushy, kind and very helpful!! We decided to purchase something newer elsewhere, but if we purchase another vehicle, I would call him again.
Is this review helpful? Yes | No

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