Douglas Dodge

811 State Route 54 W
Clinton, IL 61727

Sales: (217) 731-4120

Service: (217) 935-2144

Today 8:00 AM - 6:30 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Jan 15, 2018
FozzieCordoba
5
Dealer got me everything I asked for.
Is this review helpful? Yes | No
Nov 6, 2017
Answered all my questions, and struck a deal. I bought this truck. I would recommend this dealership and the salesman I worked with to make this a great deal and a easy transaction. Dealers name is Dave Lareau.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Douglas Dodge:

Thank you so much!
Nov 2, 2017
Good
Is this review helpful? Yes | No

Response from Douglas Dodge:

Thank you for your business! We look forward to seeing you again!
Oct 11, 2017
Steve is s great guy!! Very knowledgeable and professional, and he has a great sense of humor!! Ask for Mr. Fun when you get there
Is this review helpful? Yes | No

Response from Douglas Dodge:

Thank you for your business! We look forward to seeing you again!
Aug 28, 2017
Just be careful how your payments are set up! I am not sure if it was salesman or finance person that was shady! I wanted 60 months of payments and they somehow put it in for 66 months. Not very honest! I won't go back for that reason. I was a returning customer also:( I hope they got their bonus in being dishonest. Chalk it up!
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Douglas Dodge:

I am very sorry you feel this way. Our salespeople and finance go over all numbers in great detail with every customer and make everything as clear as possible. In the finance office you must go over the finance contract with interest rate, term, payment date, etc. and sign in 2 or 3 places depending on the contract type. I am very sorry that you feel that the term was not made clear. Please let us know if there is anything we can do to help.
Aug 10, 2017
Flyinghigh
Very great dealership to deal with on an internet sale! Kevin handled the sale very professionally and everything was all set up after my 180 mile drive there. Would highly recommend this dealer to any friends or family! Great internet and trade-in pricing.
3 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Douglas Dodge:

Thank you for your business! We look forward to seeing you again!
Aug 3, 2017
Great experience. Great place to buy a car. Everyone very friendly and helpful.
1 of 2 people found this review helpful.
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Aug 1, 2017
Received both an e mail and had a telephone conversation regarding more specifics of the vehicle. The sales agent was very helpful.
2 of 3 people found this review helpful.
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Jul 8, 2017
EPprius
Worked with Chico and had a very positive experience.
1 of 2 people found this review helpful.
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May 18, 2017
Very fast reply and very helpful thank you Taylor!
0 of 2 people found this review helpful.
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Apr 6, 2017
copperman66
Responded very quickly and worked with me. Everyone was great at the dealership. Awesome shopping experience. Excellence in customer service. Thank you, Dave Lareau!!!!
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 1, 2017
All the staff was friendly and Gordon was how I dealt with and he was AWESOME! Anytime I buy a new/used car I will be going to Douglas Dodge!
2 of 3 people found this review helpful.
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Feb 18, 2017
Responded quickly, very accommodating, didn't purchase vehicle, but would definitely be willing to deal with them again
Is this review helpful? Yes | No
Dec 30, 2016
had nothing for me in price range.but i was interested .,,Just waitng on a Dodge truck on affordable price.. still looking been 2 months now ..
Is this review helpful? Yes | No
Dec 16, 2016
I emailed the dealer at Douglas Dodge on a Friday afternoon and salesman, Gordon Foster, responded by email very quickly. He was very prompt with a couple more emails in order to accurately answer all my questions about a specific vehicle. I then gave him a call to set up the test drive. 8am Saturday morning Gordon and the car were front and center waiting. We like Gordon's easy, straight forward manner. We financed the car through Douglas Dodge too. We compared other rates and their's was the best. Thanks so much! We will be back!
3 of 3 people found this review helpful.
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Nov 16, 2016
Good seller, responded right away. We bought the van we inquired about and have been happy with the price and condition. We would recommend them to anyone.
1 of 1 people found this review helpful.
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Nov 7, 2016
Steven, a member of the sales team contacted me promptly. He helped us find what we were looking for and were able to do most of our business by phone and online, which was a big help since we were shopping out of town. He was also able to give us a referral to a local business to get a towing package installed. After receiving great service at an excellent price, Douglas Dodge will be the first place we look to in the future!
1 of 1 people found this review helpful.
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Oct 8, 2016
troy1964
Emailed me ASAP have not been to test drive truck yet.
0 of 1 people found this review helpful.
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Sep 18, 2016
Jmack76
Dealer responded.
0 of 1 people found this review helpful.
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Aug 23, 2016
jbroussard
Missed my first request but responded quickly the second time.
Is this review helpful? Yes | No
Aug 9, 2016
Good experience, they responded to my email right away and contacted me by phone the next day.
Is this review helpful? Yes | No
Jun 12, 2016
They did a great job of getting back to us.
Is this review helpful? Yes | No
May 28, 2016
Went to look at a RAV4 and ended up buying a Jeep that I love. The dealer contacted me quickly and was very personable. Great experience with prices already lower than anywhere around.
Is this review helpful? Yes | No
Mar 15, 2016
Had a great experience at Douglas Dodge Ram. Steve was awesome, Gary wad great, I can't say enough good things. Would recommend to anyone.
Is this review helpful? Yes | No
Feb 18, 2016
Jason was arrogant. If Gordon had been the same way, we would have walked out. We got a fair deal on our purchase. There are plenty of dealerships out there offering fair deals ..... I would choose one of those next time because of Jason.
1 of 1 people found this review helpful.
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Read 29 old reviews
Oct 26, 2015
Serious about quality products and competitive pricing.
1 of 1 people found this review helpful.
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Sep 19, 2015
Told me one thing by one sales rep and another one told me differently. Told the last one my price range and never heard back.
1 of 1 people found this review helpful.
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Aug 14, 2015
Great place
Is this review helpful? Yes | No
May 7, 2015
Very friendly and prompt service
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Apr 11, 2015
I had a great experience with Douglas Dodge Ram. We bought the 2010 Chrysler Town and Country priced at $10,950 with 76588 miles.
Is this review helpful? Yes | No
Mar 29, 2015
Working with Dave was great. We live 400 miles away from the dealer and Dave worked with us and did literally everything possible over the phone so when we came to sign it was quick and we could get back home. We could not be happier!
1 of 1 people found this review helpful.
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Mar 18, 2015
Great Response and very helpful!
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Feb 20, 2015
Very helpful, I enjoyed dealing with them
Is this review helpful? Yes | No
Jan 28, 2015
Very helpful
Is this review helpful? Yes | No
Jan 22, 2015
Great deal. Steve Howard (salesman) was very helpful to insure thar we had a satisfied car buying experience. Would recommend them highly!
Is this review helpful? Yes | No
Dec 21, 2014
They responded quickly to my questions, and they were very congenial.
Is this review helpful? Yes | No
Dec 18, 2014
Good price. Good financing. Good service.
Is this review helpful? Yes | No
Nov 27, 2014
Contacted me immediately. Very nice.
Is this review helpful? Yes | No
Oct 12, 2014
Truck I inquired about had just been sold but they responded to my email within minutes.
Is this review helpful? Yes | No
Jul 20, 2014
Easey to work with
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Jun 20, 2014
Easy, fast, and respectful
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May 23, 2014
Up front and not wishy-washy
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May 11, 2014
Very pleased with the service at Douglas Dodge, in Clinton IL
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Apr 29, 2014
Good experience
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Mar 28, 2014
Helpful staff. Price is exactly what is shown on website.
Is this review helpful? Yes | No
Feb 10, 2014
Got my response right away, truck was sold.That little bit of info is always helpful, when the truck is still listed.
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Jan 20, 2014
The response time was excellent. Unfortunately, they under-rated the value of my car by $5000. I chose to go with another dealer because of the significant different in what I received for my trade in.
Is this review helpful? Yes | No
Sep 30, 2013
They were easy to negotiate with and were not a high pressure dealership.
Is this review helpful? Yes | No
Sep 20, 2013
Excellent
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Sep 17, 2013
blknblu
sales personnel very nice easy going takes time and goes the extra to get info and get back to you
Is this review helpful? Yes | No
Apr 13, 2013
Drove 2.5 hours and bought the car!!!!!!!!!
Is this review helpful? Yes | No
Dec 22, 2012
These guys were awesome! I bought my truck from them while i was in afghanistan and they were straight, to the point and treated me like a family member. When the truck was delivered out of state to my house; It was even better than what the photos had shown. Ed Noffsinger was the best salesman i have ever delt with and this is 12 years of buying vehicles iam compairing him too. I highly recomend this dealership for anyone looking for a new or pre owned vehicle.
Is this review helpful? Yes | No
Nov 8, 2012
Contacted me on same day that I submitted query.
Is this review helpful? Yes | No
Aug 2, 2012
not very forthcoming on information.
Is this review helpful? Yes | No

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