Heller Ford

Internet Approved, Blue Oval Certified, Quality Checked

700 West Main Street
El Paso, IL 61738

Sales: (309) 808-6250

Service: (800) 881-8172

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https://static.cargurus.com/images/forsale/2018/05/29/18/45/2017_audi_rs_7-pic-4037972860324982557-152x114.jpeg

2017 Audi RS 7 4.0T quattro AWD Used Cars in El Paso, IL 61738

Great Deal
$7,181 BELOW
CarGurus IMV of $96,143

Price: $88,962

Mileage: 10,892

Location: El Paso, IL 61738

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Nardo Gray Description: Used 2017 Audi RS 7 4.0T quattro AWD for sale - $88,962, 10,892 miles with Navigation System, Leather Seats, Sunroof/Moonroof
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2017 Cadillac Escalade ESV Platinum 4WD Used Cars in El Paso, IL 61738

Great Deal
$7,309 BELOW
CarGurus IMV of $74,271

Price: $66,962

Mileage: 20,897

Location: El Paso, IL 61738

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Raven Description: Used 2017 Cadillac Escalade ESV Platinum 4WD for sale - $66,962, 20,897 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2016 Kia Sorento L Used Cars in El Paso, IL 61738

Great Deal
$2,125 BELOW
CarGurus IMV of $15,587

Price: $13,462

Mileage: 57,791

Location: El Paso, IL 61738

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ebony Black Description: Used 2016 Kia Sorento L for sale - $13,462, 57,791 miles
https://static.cargurus.com/images/forsale/2018/01/12/12/07/2014_ford_f-150-pic-5231289187577239551-152x114.jpeg

2014 Ford F-150 FX4 SuperCrew 4WD Used Cars in El Paso, IL 61738

Great Deal
$3,882 BELOW
CarGurus IMV of $33,844

Price: $29,962

Mileage: 22,610

Location: El Paso, IL 61738

Average time on market: 49 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Race Red Description: Used 2014 Ford F-150 FX4 SuperCrew 4WD for sale - $29,962, 22,610 miles with Bluetooth, Tow Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/14/17/31/2013_ford_escape-pic-4607388311365880225-152x114.jpeg

2013 Ford Escape Titanium Used Cars in El Paso, IL 61738

Great Deal
$2,112 BELOW
CarGurus IMV of $13,074

Price: $10,962

Mileage: 101,967

Location: El Paso, IL 61738

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ginger Ale Metallic Description: Used 2013 Ford Escape Titanium for sale - $10,962, 101,967 miles
https://static.cargurus.com/images/forsale/2018/07/10/17/28/2017_genesis_g80-pic-7539438337656819399-152x114.jpeg

2017 Genesis G80 Used Cars in El Paso, IL 61738

Great Deal
$7,238 BELOW
CarGurus IMV of $40,200

Price: $32,962

Mileage: 16,126

Location: El Paso, IL 61738

Average time on market: 66 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Casablanca White Description: Used 2017 Genesis G80 for sale - $32,962, 16,126 miles with Navigation System, Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/19/17/42/2014_chevrolet_silverado_1500-pic-7799793529374777610-152x114.jpeg

2014 Chevrolet Silverado 1500 LTZ Crew Cab 4WD Used Cars in El Paso, IL 61738

Great Deal
$2,953 BELOW
CarGurus IMV of $28,915

Price: $25,962

Mileage: 82,903

Location: El Paso, IL 61738

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Deep Ruby Metallic Description: Used 2014 Chevrolet Silverado 1500 LTZ Crew Cab 4WD for sale - $25,962, 82,903 miles with Bluetooth, Leather Seats, Aluminum Wheels, Preferred Package
https://static.cargurus.com/images/forsale/2018/07/14/17/31/2017_ram_1500-pic-2339290189376987048-152x114.jpeg

2017 Ram 1500 Laramie Crew Cab LB 4WD Used Cars in El Paso, IL 61738

Good Deal
$3,070 BELOW
CarGurus IMV of $38,032

Price: $34,962

Mileage: 6,401

Location: El Paso, IL 61738

Average time on market: 48 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Bright White Clearcoat Description: Used 2017 Ram 1500 Laramie Crew Cab LB 4WD for sale - $34,962, 6,401 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Remote Start, Quick Order Package
https://static.cargurus.com/images/forsale/2017/12/12/10/16/2016_lincoln_mkx-pic-3575924107417857403-152x114.jpeg

2016 Lincoln MKX Reserve AWD Used Cars in El Paso, IL 61738

Good Deal
$2,625 BELOW
CarGurus IMV of $38,587

Price: $35,962

Mileage: 11,694

Location: El Paso, IL 61738

Average time on market: 48 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Allure Blue Metallic Description: Used 2016 Lincoln MKX Reserve AWD for sale - $35,962, 11,694 miles with Navigation System, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/28/19/22/2016_ford_explorer-pic-8242647584626838066-152x114.jpeg

2016 Ford Explorer Platinum 4WD Used Cars in El Paso, IL 61738

Good Deal
$2,612 BELOW
CarGurus IMV of $31,574

Price: $28,962

Mileage: 73,871

Location: El Paso, IL 61738

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2016 Ford Explorer Platinum 4WD for sale - $28,962, 73,871 miles with Backup Camera, Sunroof/Moonroof, Remote Start, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/14/17/31/2015_jeep_cherokee-pic-5128172375993529384-152x114.jpeg

2015 Jeep Cherokee Trailhawk 4WD Used Cars in El Paso, IL 61738

Good Deal
$1,910 BELOW
CarGurus IMV of $23,872

Price: $21,962

Mileage: 41,315

Location: El Paso, IL 61738

Average time on market: 40 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Brilliant Black Crystal Pearlcoat Description: Used 2015 Jeep Cherokee Trailhawk 4WD for sale - $21,962, 41,315 miles with Bluetooth, Aluminum Wheels, Remote Start, Quick Order Package
https://static.cargurus.com/images/forsale/2018/06/18/17/47/2016_ford_flex-pic-447665420007798474-152x114.jpeg

2016 Ford Flex Limited AWD Used Cars in El Paso, IL 61738

Good Deal
$1,939 BELOW
CarGurus IMV of $25,901

Price: $23,962

Mileage: 46,275

Location: El Paso, IL 61738

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2016 Ford Flex Limited AWD for sale - $23,962, 46,275 miles with Navigation System, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/25/17/58/2017_ford_explorer-pic-7971792250463119206-152x114.jpeg

2017 Ford Explorer Platinum AWD Used Cars in El Paso, IL 61738

Good Deal
$2,626 BELOW
CarGurus IMV of $41,588

Price: $38,962

Mileage: 19,160

Location: El Paso, IL 61738

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: White Platinum Metallic Tri-coat Description: Used 2017 Ford Explorer Platinum AWD for sale - $38,962, 19,160 miles with Navigation System, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/06/26/18/21/2014_jeep_patriot-pic-7650319585443733076-152x114.jpeg

2014 Jeep Patriot Latitude 4WD Used Cars in El Paso, IL 61738

Good Deal
$1,150 BELOW
CarGurus IMV of $11,112

Price: $9,962

Mileage: 107,911

Location: El Paso, IL 61738

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Clearcoat Description: Used 2014 Jeep Patriot Latitude 4WD for sale - $9,962, 107,911 miles with Alloy Wheels, Quick Order Package
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2015 Volkswagen GTI 2.0T S 4-Door FWD Used Cars in El Paso, IL 61738

Good Deal
$1,244 BELOW
CarGurus IMV of $16,706

Price: $15,462

Mileage: 46,914

Location: El Paso, IL 61738

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Gray Description: Used 2015 Volkswagen GTI 2.0T S 4-Door FWD for sale - $15,462, 46,914 miles
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 12, 2018
I contacted Heller on Wednesday and they responded quickly. The salesman warned me that the car I wanted would go fast. As conversations continued on Wednesday I was asked if I would like to put down a deposit to hold the car. I hesitated, and was going to drive to look at it on Saturday. By then it was sold. The salesman has been in contact with me since and is searching to find me a similar car. I hope he finds one.
Jul 8, 2018
Great customer service
Jun 28, 2018
They contacted me and told me the vehicle I was interested in was sold the next day. That was very helpful if you ask me.
Jun 27, 2018
Patrick was great to work with. Not pushy at all, easy to talk to.
1 people found this review helpful.
Jun 24, 2018
Very helpful staff.
Jun 23, 2018
Very friendly and helpful! We bought!!!
1 people found this review helpful.
Jun 22, 2018
great experience
Jun 21, 2018
DaleBroussard109
Great response, prompt, courteous and very quick response and follow up. Outstanding!!@@
Jun 20, 2018
tbuccia
Excellent follow up after my initial web inquiry and during the buying process. Upfront and professional about pricing.
Jun 10, 2018
Cory was fantastic. Our experience was a dream come true. we did end up purrchasong the car we came for. I was extremely impressed with our experience.
Jun 9, 2018
We closed a deal over this car; hassle free business, awesome people, they delivered what they said they would, I had to travel some miles from Sioux City, IA, but it was worth it every penny. Thanks Heller Ford Sales of El Paso, IL for your business.
Jun 2, 2018
BNorton8976
Outstanding customer service!! When the car I was wanting to buy was sold they searched and found the exact car at another dealer. They also delivered the vehicle to me.
May 24, 2018
Corey contacted me several times and then let us know the night before we were going to see it , it was sold. We are still looking
1 people found this review helpful.
May 23, 2018
They were very friendly, non pushy, and it was a much easier experience than other dealerships
May 19, 2018
GuruW5WK5
Heller was very good about responding and was very helpful. Unfortunately someone bought the vehicle I wanted before I could get there, but Heller was very good to let me know and offered further assistance.
2 people found this review helpful.
Apr 28, 2018
Followed up with my questions.
Apr 26, 2018
They answered my questions immediately.
Apr 21, 2018
GuruW9K3Y
I found my salesman to be more than accommodating. I now see why they receive such fine reviews. This was literally my 1st ‘painless’ purchase experience. Heller will undoubtedly be my 1st choice on my next auto/truck purchase. I highly recommend them!
Apr 19, 2018
Good response time from first inquirie,
Apr 18, 2018
Great experience, very, very easy to work with and no pressure.
Apr 15, 2018
Bought the truck. Great experience really liked the way they treated us.
Apr 14, 2018
The dealership had a sales person call me and talk about what I'm looking for. They answered all my questions.
Mar 28, 2018
Prompt response to my questions. Great follow-up to questions about previous owner and concerns about car maintenance records. Did not purchase the car from this dealership.
Mar 25, 2018
This vehicle was not exactly what we needed but they had a Explorer Limited which was what we were looking for. Ross was great.
Mar 20, 2018
Craig S
5
Quick Response. A+ Ended up not being the truck I was looking for, but the dealership was very helpful.
Mar 17, 2018
Although we have not yet decided on a car , we were very pleased with the fast and friendly response. They sent me a email back within minutes, even though it was after hours.
1 people found this review helpful.
Response from current dealership:
Rick, thank you for the great review! We attempt to be as responsive as possible to our customers regardless of time of day! We hope you choose us for your car purchase. Let us know how we can help!
Mar 16, 2018
hdgrass
Great dealership to work with, highly recommend!!
Response from current dealership:
Thanks for the great review!
Feb 24, 2018
Good Service
Response from current dealership:
Thanks for the great review Jim!
Feb 22, 2018
matt findley
Followed up with me. Very helpful.
Response from current dealership:
Thanks for the great review Matt!
Feb 11, 2018
Jglass66
Cory at Heller Ford was fast and professional. We made a deal over the phone including my trade, when I arrived the truck was detailed and ready with a full tank of gas. They gave me what they promised for my trade and the transaction took less than an hour including financing.. I drove 112 miles to purchase this truck and it was well worth it.
3 people found this review helpful.
Jan 31, 2018
Guru5S2NB
I was contacted very quickly after my interest on the very truck in purchased from Heller ford. I found them to have the best prices for the money. Sales staff are all professionals.
1 people found this review helpful.
Jan 28, 2018
peterbolos
Great follow up
Jan 20, 2018
Bought the car!!!!
Jan 19, 2018
Very helpful and they will work with you to try and find what will work best for your budget and needs
Dec 31, 2017
Jmeminger88
Great communication!
Dec 14, 2017
blaw998
Love my new truck. Easy to deal with for this purchase.
Dec 7, 2017
They were very quick to respond. We found the car we wanted before driving all the way to El Paso. But I feel like they would have been very helpful had we made the trip.
1 people found this review helpful.
Nov 28, 2017
This was the best car buying experience I have ever had. All the staff was extremely friendly, helpfull, and willing to deal fairly in every aspect of the process. I did not intend to buy that day but was so impressed with everything that I did buy a great truck for my needs. Thank You
1 people found this review helpful.
Nov 6, 2017
Very helpful
1 people found this review helpful.
Oct 30, 2017
I emailed the dealer about a tahoe in the morning. They responded to the email saying it was in great shape and still available, asking when we would be in for a test drive. When we arrived from an hour away and asked about the vehicle, they informed us that it had sold the day before.
8 people found this review helpful.
Response from current dealership:
Mike, we are so sorry this happened to you. In an attempt to avoid this from happening again, we are taking steps to try to fix this. The problem being, in your case, this vehicle was sold, but not yet "delivered" and therefore not yet removed from our online inventory. So, to the human eye, it was still available to you, even though it truly was not.

We are so very apologetic for this and understand the inconvenience this caused. Once again, from everyone at Heller Ford. We are very sorry.
Oct 29, 2017
GuruD6G8F
Very friendly sales person with no pressure to purchase, I did buy the car.
1 people found this review helpful.
Oct 13, 2017
Follow up was timely and helpful.
Oct 8, 2017
They replied and contacted me a couple of times. I decided to go new near home but Heller Ford did everything they were suspose to do. My wife is actually looking for something. I plan on checking with Heller before I buy.
Sep 18, 2017
Darin Sabre
Listing only had 1 picture. Asked for more detailed pictures. Responded very quickly with more pictures. Very helpful in any questions that I had.
2 people found this review helpful.
Aug 23, 2017
They have been great with keeping me updated on vehicles and not pushy at all!
Aug 9, 2017
Even though I didn't purchase a car. Cliff was extremely nice and kept checking in with me and kept me posted of the progress of my financing. His customer service is great!
Jul 31, 2017
Heller Ford quickly replied to my questions.
Jul 29, 2017
Responded right away...courteous, professional, easy, painless....Cliff Sage made it easy and painless
Jul 12, 2017
Great experience! Mike / Kris with Heller were very helpful and knowledgeable. I had purchased a used 2016 Wrangler , thanks again guys!! Also i'am coming from 110 miles away, worth my trip!!!
Response from current dealership:
Bill,

Thank you for the awesome review for Mike/Kris and our dealership. We are happy you found the perfect Wrangler from a few hours away!! Enjoy it.
Jul 5, 2017
After a little trouble with the first salesman I worked with these guys stepped up and closed the deal! If you are in need of a truck they are the place to go! Ask for Curt Evans. Very nice and very helpful!!
Response from current dealership:
Tricia,

Glad Curt and our staff were able to right the ship for you and help you find your perfect vehicle. Thanks for the review!
Jun 21, 2017
Guru9TJJR
Very helpful sales person
Response from current dealership:
Thanks for the nice review!
Jun 20, 2017
They were very professional but do not negotiate on the price they advertise. I was informed that the price they show is the lowest that they can go. There is no room for negotiating.
3 people found this review helpful.
Response from current dealership:
Hi Mike,

We have modernized the car buying process to help alleviate the headaches that come with price negotiations. At the end of the day, nobody wants to feel taken advantage of, right? So why mark up our prices with a big profit margin, just to negotiate it back down? We are moving forward into the new age of the auto industry and pricing vehicles as aggressively as possible to make the car buying process more enjoyable for you, our customers.

Thank you for the review!
Jun 15, 2017
GuruG5BD
Prompt response. Eager to help. No pressure.
Response from current dealership:
Thank you for the great review!
Jun 6, 2017
bjoyce84
Travis was very helpful throughout the process.
Response from current dealership:
Thank you for the nice review of Travis and our dealership!
Jun 2, 2017
Great dealership, Corey, the specialist we worked with was excellent, friendly & courteous. We were treated great & our car deal was worked out very quickly. Would definitely drive up & do business with them again.
May 30, 2017
KTE_5
Far from home. Phone contact was prompt and courteous.
May 24, 2017
Great sales team!!
Apr 27, 2017
They were very pleasant, and the sales rep I worked with was helpful. Unfortunately both cars that I was interested in had already sold.
Apr 22, 2017
Bushy1963
Very helpful
Apr 5, 2017
They dropped the ball stopped communicating
Apr 1, 2017
Very responsive and professional. Would highly recommend.
Mar 28, 2017
Relaxed, friendly, no surprise charges.
Mar 21, 2017
Rasturo
I enjoyed the test drive, but the price seemed high for the miles on the vehicle. Mike, the salesman with whom I worked, was a nice guy. He's also a military vet, which gave us some common ground. Unfortunately, we didn't agree on the car's value.
3 people found this review helpful.
Feb 19, 2017
Jadopotato
Dealer responded promptly and answered my questions completely.
Feb 12, 2017
Our salesman Mike, worked with us and explained everything. Helped us with any questions we had. We had an issue with the remote start and Mike said that the Heller's take pride in there customer service and assured us the problem would be fixed before it left the lot. The service department worked with Mike and they kept me up to date on the status. The mechanic worked and finally figured out the issue and I had my truck to me. Thanks again for all the help.
1 people found this review helpful.
Jan 9, 2017
Very nice...still thinking......mileage a bit much sales personal superb
2 people found this review helpful.
Dec 30, 2016
Bought a car from them. Smooth transaction. Very professional
1 people found this review helpful.
Dec 20, 2016
Very professional!
1 people found this review helpful.
Dec 15, 2016
sales rep. could not answer my questions about a vehicle
5 people found this review helpful.
Response from current dealership:
Curt,

We are sorry you feel this way. However, it appears from the correspondence with the salesman that the vehicle had just arrived in trade and thus questions such as getting pictures, and more details, like pricing had not been updated yet. It also appeared that within a day, he was getting you pictures, he provided you a price and was willing to answer further questions you had about the vehicle once he learned more about its vehicle history and any service maintenance that was required on it.

Our salesman was willing and ready to serve you, he just needed time to provide you accura
 More ...
Dec 7, 2016
One of the best... Extremely personable friendly and nice. Four and an half Stars.
0 people found this review helpful.
Nov 30, 2016
Dealer fine just couldn't get together on a price for my trade and I purchased elsewhere.. they were very curtious.
2 people found this review helpful.
Nov 29, 2016
Very good
0 people found this review helpful.
Nov 23, 2016
Unfortunitely i did not purchase a vehicle, they were polite and professional. I found a vehicle close to home
1 people found this review helpful.
Nov 23, 2016
DGBG
very helpful
Nov 16, 2016
Sales person Jimmy quickly responded, made an appt, bought the car, done deal. Easy. Particular vehicle had other folks standing in line to buy if I didnt...so car shopping has become similar to going to store, choose your item and buy it, or dont. Internet searches narrow it waaay down...so filter your search and hope it points you to Heller and they will help you close the deal.
2 people found this review helpful.
Nov 2, 2016
Jerry was very helpful and went above and beyond in helping me through the process
Nov 2, 2016
Very friendly and quick to respond. Wasn't able to make a deal but overall a pleasant experience
1 people found this review helpful.
Oct 27, 2016
Car sold as we were communicating back and forth. Good experience.
Response from current dealership:
Thanks for the friendly review, sorry the vehicle was sold before you could purchase it!
Oct 26, 2016
Excellent
Oct 19, 2016
Excellent! Great people to work with when looking for or purchasing a vehicle. Ross Ketchum made the entire experience so easy, simple, and fast. Didn't spend 2 hours there! No dickering back and forth on a price - unheard of, right?!? Love my 2014 MKZ Hybrid!
Oct 16, 2016
The staff is friendly and very responsive to messages. They don't leave much room for negotiation even when a vehicle has defects.
3 people found this review helpful.
Oct 15, 2016
Very pleasant, quick and thorough. I got just what I wanted.
Oct 9, 2016
AdamStubbs
Quick reply. Nice to work with.
Oct 9, 2016
Purchased my car they are rock stars
Oct 8, 2016
troy1964
Emailed me ASAP to let me know truck was sold and sent me some other listings theu have.
Oct 3, 2016
Great people. Bought my truck from them and everything has gone smoothly so far.
Sep 10, 2016
Very quick and friendly response. Did not buy from them yet but will going there.
Sep 7, 2016
Great responded quickly and answered all my question's.
Aug 29, 2016
Excellent experience
Aug 28, 2016
They were quick to respond and gave us the information we needed to make the decision to travel an hour and a half to see the car. When we arrived, Mike Gannon was our salesman and was very professional and thorough in dealing with us. Heller's price was accurate compared to the local market. They made the bargaining process very simple. We were very comfortable the whole time and would be happy to deal with them again.
Aug 10, 2016
Advertised price was much inflated over market value. Dealer promised a "realistic" price and then never responded to me.
4 people found this review helpful.
Response from current dealership:
Dennis,

We appreciate your feedback, however we do want to take a moment to address your comments.   We do things a bit differently here at Heller Ford. We do not believe in advertising our vehicles with a big profit margin and then forcing our customers to spend hours going “back and forth” to negotiate down our “asking” price.  Instead, we provide a hassle-free pricing strategy that allows consumers to see our lowest price immediately (online).  We try to be transparent with our customers and speed up the car buying process – who has time to waste these days?
 More ...
Read 57 old reviews
Jul 14, 2016
Fast response to my email.
Jul 4, 2016
very good sales person
Jun 27, 2016
Salesman I dealt with was very prompt and helpful with the car I was looking at. Would definitely look to this dealership and person again.
1 people found this review helpful.
Jun 14, 2016
Good deal happy with truck.
May 26, 2016
All salesmen busy, didn't have time to discuss much about vehicle or another vehicle interested in. Had me look at it myself
1 people found this review helpful.
Response from current dealership:
We are sorry about that Priscilla. We try to take care of our customers as much as possible, unfortunately at times we get busy and can't provide the attention all customers require. If you have further questions or need further assistance we will be glad to help you and give you much better help this time around.
May 25, 2016
they have followed up twice and I let them know I might be checking them out in the next couple of weeks
Response from current dealership:
We hope you do!
May 22, 2016
Responded promptly
May 13, 2016
Happy with the communication even though I didnt buy the vehicle. Fast to respond.
May 12, 2016
Tearragrady
Ross was very helpful . Didn't purchase the vehicle. Staff was very friendly as well
May 10, 2016
Good dealer regarding customers respect and quick response, I didn't give them the fifth star because they refused to discount even a single dime of the advertised price.
1 people found this review helpful.
Response from current dealership:
Jafar, we are a no hassle dealership. It's a modernized approach to car selling, but rather than hold back any dollars on a deal, we put our best foot forward on our pricing. Most of our customers appreciate the hassle free, low pressure and no need for negotiation approach to car buying. We hope you understand.
Apr 24, 2016
Awesome
Apr 21, 2016
Great experience and I highly recommend Heller Ford and its team of qualified salesman. I am please
Apr 3, 2016
Have not been to the store yet
Apr 3, 2016
Very responsive and customer focused.
Mar 27, 2016
I ask for the price and they gave it to me. Other dealers like to play games and annoy the heck out of you. They were very pleasant and upfront.
Mar 25, 2016
The truck I wanted to see was sold prior to our scheduled visit, but we decided to check out their inventory. The dealer had a few different trucks for us to test drive that were similar in price and style. I was able to come to terms and purchase a truck that will suit my needs. Thanks Ross.
Mar 22, 2016
Dealer very responsive to emails and texts. Decided on a different vehicle and they kept me informed of what new vehicles came in and had cheaper prices than any dealer in the area. Easy process and easy to deal with.
Mar 15, 2016
Bought car from them
Mar 4, 2016
Quick reponse and informative
Mar 2, 2016
answered all our questions.
Mar 2, 2016
Dealership was very accomodating and up front with how they like to do business. I appreciated the straightforward approach as it doesn't waste everyones time when it comes to purchasing a vehicle. Rich Tom was good enough to follow up and make sure we were taken care of while we were there as he was busy when we arrived and could not help us personally.
Feb 21, 2016
Good. Helpful. Understanding of shopper's needs.
Feb 2, 2016
noahdh
Great people
Jan 30, 2016
Frydaddy
Good price on the truck I looked at but opted for a different one. They did a good job, I would go back
Jan 29, 2016
I had prompt replies to all emails and thorough answers to my questions.
Jan 23, 2016
Very quick to respond to inquiry on vehicles.
Jan 20, 2016
Very good
Jan 8, 2016
bigcoko
Jan 4, 2016
Snow4dj
Very quick response and followed through with promises. Good experience. Thank you!
Dec 29, 2015
Salesman was very nice. Pics on website were very misleading.
Dec 12, 2015
Salesman called within minutes and dealership sent email offering to help with answering question about their operation! Excellent
Nov 5, 2015
Prompt callback
Oct 24, 2015
Rich Tom did fantastic! It was such a great experience for me. I had bought my first car a couple months prior and had the worst experience, but Heller Ford turned it all around for me and I got the car I have been wanting! Recommend to anyone. Thanks again to Rich and Heller Ford!
1 people found this review helpful.
Sep 8, 2015
mgoliver77
Got back to me fast with the information I needed. Just found a blue truck instead.
Aug 24, 2015
Sale person was very helpful
Aug 13, 2015
Great- fair, fast, and straightforward
May 31, 2015
Heller responded even on their day off. They price aggressively because they are in a very small town. Ultimately, didn't have the car that I wanted
Response from current dealership:
Thanks for giving us the opportunity at Heller Ford. We appreciate your review. Hopefully we will be able to find you the perfect vehicle down the road.

Please keep us in mind!
Apr 30, 2015
Replied quickly and answered my questions.
Mar 24, 2015
Helpful people. Quality cars. Competitive prices to get you to come out into the farmlands to their store. Nothing not to like.
Dec 21, 2014
Emailed one thing then told me completely different thing on phone. Tried to pressure sale me.
1 people found this review helpful.
Dec 19, 2014
wanted money to hold truck I had not seen,
1 people found this review helpful.
Dec 10, 2014
This dealership is very professional. Though we purchased a previously owned vehicle that had just arrived, they promptly performed all the tasks to ensure it met their standards so that we could take possession as soon as possible. They followed up to ensure that we were happy with our purchase-which we are.
Dec 9, 2014
Responded next day with information on the vehicle. Did not purchase.
Oct 1, 2014
Excellent!
Aug 21, 2014
I purchased my Sorento from Hellers. They treated me very well and I love the car. Everyone there was friendly and helpful. I would reccommend this dealer to all my friends and reletives with no doubts about the service they would receive there.
Response from current dealership:
Thank you so much for the great review! Everyone at Heller is very happy that you're enjoying your vehicle. Feel free to give us a call if you ever have any questions about the functionality of the vehicle as well. Enjoy the ride!
Jul 29, 2014
Heller Ford had a great price on my Escape. Pete in sales was friendly and knowledgeable. Thanks for the great car buying experience.
Jul 7, 2014
Deal was fine, Dealership would not fill the gas tank and it was empty or give a written guarantee that it will pass a simple safety inspection for the State of Missouri.
Apr 3, 2014
Heller Ford was amazing to work with our salesman Rich Tom went above and beyond to get my husband and i into our 2012 Ford explorer. We live in Iowa which is 2 hours from the dealership. Rich handled everything over the phone and kept us updated on the vehicle and status. Heller Ford is the place to go for a vehicle they treated my family very well And we will continue doing business with them.
Mar 30, 2014
persistent in follow-up; could not reach a deal
Mar 10, 2014
Kenworth114
I stopped at heller, test drove two cars, but didn't make a purchase. This place is clean, friendly, professional and medium pressure sales. They respond to emails quickly and are helpful.
Mar 6, 2014
Very good communication...attentive to feedback.
Mar 4, 2014
The truck I was interested in was already sold but they did respond quickly and over all it was a great experience.
Feb 21, 2014
Took a while to get a call back to let me know the car was already sold. They never updated the inventory on their website.
Feb 3, 2014
great service,exactly what we needed thanks to Corey and Steve.
Jun 19, 2013
They sold me a Porsche Boxter with a faulty clutch, It cost me 2000 dollars.
Dec 22, 2012
Worst buying experience ever. Definetly would not recommend !!
Nov 15, 2011
Great to deal with!!! Offered a fair trade with no car salesman games! Will buy again.

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