O'Brien Kia

Great experience buying from Jason!

Had a real good experience with the whole process. The price was fair and they help me out delivering the truck for me

Got a response to my email inquiry quickly. Car just as described. Found the staff easy to work with but apparently I was the FIFTH car they sold that day. They were pretty busy. Couldn't get them to come down much but in fairness I thought the price was more than fair for the car before we started. I bought it. Only negative was due to how busy they were there was a line to get the paperwork done. Full disclosure, I went looking specifically for a used Tracker and they had an excellent example that was even the right color and really really low mileage, so I was pretty sold before negotiations began. That being said, I didn't feel much pressure to buy from anyone, more like they'd be glad to sell me whatever I wanted whenever I was ready to buy. I'd definitely buy from them again. Extra plug, I put the keys on the seat of the car and was doing one last walk around, this was after the papers were signed and the keys handed over. It was also right at close of business as they were trying to get gone for they day (On a Saturday no less). The door clicked shut locking my keys in my new car. One of the guys, I believe his name was Jason, stayed with me for at least half an hour and worked with me to get the car door open. There's really no way around the fact that the problem stemmed from me making a really dumb mistake, but he was absolutely upbeat and positive the whole time. I really appreciated that.

When i went to see the vehicle vehicle was sold.but still listed on the website.

This team is fair and will treat you right.

Ended up not buying but they contacted me immediately and salesperson Shaun was very professional.

Responded very promptly. All personnel were very professional and courteous. Willing to listen to all offers. I will recommend this dealership in the future.

No price flexibility on used vehicle. Was not impressed overall. Salesperson hardly said a word and felt unwelcoming for the most part. Manager was nice and provided a lot of good info. Ended up purchasing from another dealer. Not opposed to having service done here for the Hyundai and maybe my next vehicle purchase in the far future, but this particular experience was less than what I'd expect.

Response was fairly prompt

Very responsive, but not willing or able to negotiate on price