Richardson Sales Service & Power Sports

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9110 Indianapolis Blvd
Highland, IN 46322

Sales: (219) 923-4000

Service: (219) 923-4000

Today 9:00 AM - 8:00 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
May 28, 2018
Joe was very quick to reach out by phone and email. He gave me a good run down of the car's history and the Premium package. We met the next day and Joe and Gary let me borrow the car for an inspection by my mechanic (shout out to Ron at Elite Tire in Forest Park!). Ron was impressed with the car and it's overall condition. Made a fair deal with Gary and took the car off the lot late Saturday afternoon. By Sunday evening my gear head daughter had already figured out the manual transmission (almost). Great transparency and really nice guys to do business with. Highly recommend them. You will get what they are telling you they have.
May 5, 2018
Sales person was fine but the car needs a total repaint. All areas of the cars paint have large areas of of pair defects, chipping and cracking. Although the pic is great, in person , kit so much. Will keep looking.
Apr 4, 2018
LAMBERG
Don was Great!!!! I would highly recommend working with this dealership.
Mar 30, 2018
Made a pretty good deal services also very good.
Jan 2, 2018
GuruZBJQ7
Good they called the next day. Were very helpful.
Oct 6, 2017
copycat1
They had a nice car, I bought it with problems that they didn't fix. While I did get a lower price, what I paid was a bout 3k more than it's value. We determined that the Headlight motor needed to be replaced and he agreed to send me the motor in a week. His mechanic agreed that the motor was broken, (he said, "vacuum motors are notorious for that") It was an electric motor and it had a burned out wire. $4.00 fix. Second the Check engine light was reset by his mechanic, and the salesman kept the test drive on a short route to prevent us from seeing it come on again. It did come on on our way home. I get the job of fixing this problem. "As is as sold" is their policy. Buyer be ware of this dealer and their mechanics. I won't be back.
3 people found this review helpful.
Response from current dealership:
We apologize for your less than optimal experience. We try to go above and beyond for our customers as you are aware with us sending video of the car and picking you up personally from the airport. We are glad to hear that the headlight was an easy fix as we gave a discount on the vehicle relative to a worst case scenario. It is hard to put a value on specialty vehicles, in this case a low mileage 2002 Trans Am with a Vortech supercharger. However, we do hope you enjoy this vehicle for many years to come.
Sep 7, 2017
GuruDL85Q
The best great people to work with Richard Paulson
1 people found this review helpful.
Response from current dealership:
Thank you Rich for respond, we really appreciate the 5star rating and thanks you again for the business. Gary Richardson
Aug 5, 2017
Beemergrrrl
Really nice people, no pressure. Let me look and take a test drive. I love this car . Next thing I knew I was driving her home. I would definitely buy from them again
2 people found this review helpful.
Response from current dealership:
Thanks for the business and for the  nice review, much appreciated. Gary Richardson
May 25, 2017
GuruR73Z
They contacted me stayed in touch until I completed to online app. They were very helpful, and informative.
May 11, 2017
excellent follow up contacted me quick and answered all of my questions
Mar 17, 2017
I needed to call again to follow up and they didn't seem willing to try to hard to sell me the car. Not a satisfying experience.
2 people found this review helpful.
Response from current dealership:
Thank you for your response about your experience Andy. We apologize if we did not get back to you right away. We strive to be a no pressure, full service dealership so if there is anything we can do to help you in your search for your next used vehicle please let us know!
Feb 9, 2017
I would recommend this dealership to anyone looking for a car!!! Very wonderful how they really take care of you! Had to stop back in for another reason after I bought the truck and they really made it a problem free experience! Adella, John, and the guys in the back, GREAT JOB!!! And thank you!!
1 people found this review helpful.
Response from current dealership:
No Jamie, Thank you! We know there are a lot of other dealers out there so appreciate all of our customers who choose to do business at Richardson Sales and Service. If you ever need anything let us know! Remember, if you have any family or friends who are in need of a vehicle, send them in and tell them to let us know you sent them so we can give you $50 if they buy from us! We call that our Richardson Bird Dog Club! You can make up to $200 a piece for sending people in!
Dec 8, 2016
Great service willing to help me finance a vehicle. Great Service!!!!!!
1 people found this review helpful.
Sep 23, 2016
This truck was nice, but also a little over priced in my opinion, they wouldn't come down so I kept looking.
2 people found this review helpful.
Read 8 old reviews
Jul 11, 2016
very good experience
Jun 1, 2016
Nice facility and staff. would recommend this dealership.
0 people found this review helpful.
May 21, 2016
Great help!! Not pushy like some dealerships. Truck just not what I was looking for. Would do business with them everytime!!!!
1 people found this review helpful.
Feb 1, 2016
Returned call and answered my questions.
1 people found this review helpful.
Sep 15, 2015
Ives
5
Never recieved a response from fealer. Went to his lot to view the vehicle on the weekend and it wasn't in his lot.
0 people found this review helpful.
Dec 1, 2014
Ultimately, we determined that Highland, IN was just a bit too far away from Elgin, IL to deal with on a regular basis, so we went locally, but Joe at Richardson was professional, polite, and not aggressive. Further, they didn't try to lure us in with a car that was already gone like Biggers Chevrolet in Elgin. If Richardson was closer than 50 miles away, we probably would have done business with them. Wouldn't hesitate to recommend them. Seem like truly nice people.
May 16, 2013
Offered near asking price with the 100,000 mile maintenance work done and offered was refused.
Mar 2, 2012
I never received a call back about the mustang, I inquired about so, I ended up going to Carmax in Merrivlle, IL and finding a ford their to my liking. Nothing bad to say but if i would have received a call back I might left a down payment we agreed upon.

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