Renn Kirby Mitsubishi

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5903 Urbana Pike
Frederick, MD 21704

Sales: (301) 663-4185

Service: (301) 663-4185

Today 9:00am - 6:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Oct 2, 2017
Yes great follow through!
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Sep 3, 2017
Never was contacted by him. We went to look at a car and someone else was interested he was to call us and let us know if they got it, being that we traveled 2+ hours to go car shopping. He NEVER let us know and we stayed in the area till closing, trying to call him
1 of 1 people found this review helpful.
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Aug 24, 2017
very responsive and proactive
1 of 1 people found this review helpful.
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Aug 15, 2017
1Acura
very friendly
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Aug 15, 2017
Guru95DZJ
they respond fast
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Jul 15, 2017
They have been very responsive
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Jul 11, 2017
MGuru2014
The dealer was very responsive
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Jul 6, 2017
they were promt in calling me and with follow ups
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Apr 10, 2017
ronaldlora
I couldn't get an OTD price over email all they tried to do was lure me into test drive a vehicle. I wanted to buy not test drive
1 of 2 people found this review helpful.
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Feb 1, 2017
They kept pushing a new Mitsubishi on me when I wanted the Honda. However, customer service is very good.
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Jan 27, 2017
too many phone calls and emails felt like they were desperate for bus iness
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Jan 2, 2017
Excellent customer service.
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Dec 8, 2016
The best I've ever had and I've bought many .
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Dec 5, 2016
Great experience. Things moved fairly quickly. Only complaint was that gas tank was near empty when I drove the car away
1 of 1 people found this review helpful.
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Nov 10, 2016
"Bucky" was an excellent salesman to deal with when buying our used car. The pricing was straightforward and did not "magically" increase when we made the trip out to the dealership. We received fair value for our trade in and the only reason it was not a 5 star rating was based on the unusually long wait to sign papers with the financing department (1.5 hours). I definitely recommend shopping with Renn Kirby.
1 of 1 people found this review helpful.
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Nov 4, 2016
One of the best dealerships I've been to very friendly and welcoming. Loved getting my car from them.
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Oct 9, 2016
Negotiated an awesome rate, and put up with me until the end!
1 of 1 people found this review helpful.
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Sep 1, 2016
Good
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Aug 31, 2016
These guys refused to sell me the car I was interested in. I was prequalified and found my own shipping arrangements but STILL they would't call back. They were unfamiliar with "how to sell a car out of state" they said. Clearly these guys only want the suckers unfortunate enough to physically walk on their lot. I cannot speak to their service in person experience but the phone and remote assistance was horrendous. My advice to these guys is to stop advertising on the Internet if they're not prepared to sell to somebody who is farther than 50 miles away.
2 of 3 people found this review helpful.
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Aug 1, 2016
The dealer was extremely prompt and courteous. We did not buy form them but it felt great to be communicated with. Thanks.
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Jun 9, 2016
Couldn't agree on a price, wouldn't ever offer me anything for my trade in
2 of 2 people found this review helpful.
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Read 1 old review
Feb 17, 2015
My fiancé and I bought a 2003 Ford Explorer Eddie Bauer from Troy at Renn Kirby. All of the salesmen were sweet, helpful, and attentive. We haven't had one bad experience with the vehicle, either and we bought it at a fair price!
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