Puente Hills Chrysler Jeep Dodge Ram

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17280 E Gale Ave
City Of Industry, CA 91748

Sales: (888) 572-2362

Service: (877) 290-3935

Today 9:00 AM - 9:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
May 20, 2018
GuruWDY6D
They were very professional!
May 6, 2018
GuruWLX8T
E mailed and they got right back to me.
Feb 2, 2018
they were very nice and had great follow up but I ended up finding better pricing elsewhere so we bought the vehicle from somewhere else, hence the 4 stars and not 5.
1 people found this review helpful.
Jan 27, 2018
P1zuzu
they contacted me very quickly, The purchase process was very long , the car was in great shape and i ended buying it, the only thing that i didnt like was that i went through all the purchase process and after the last sign they said the car has a problem and i cant take it ouit of the dealership, but they delivered the car 2 days after and they drove me home, the car was delivered with a not so good washing and inside cleaning job, but the car is in good shape, overall it was a good experience, Ronald was very fiendly and kind.
Jan 6, 2018
Rcase1958
Good Job in calling back
Nov 2, 2017
GuruZL9JC
I was contacted quickly, I had a great experience on the purchase. Easy going sales and management helped make the sale easy.
Jul 20, 2017
Awesome!
Jun 23, 2017
Great service from the online department. Happy with the purchase.
Jun 2, 2017
The description and pictures (factory pict) of the Ram i wanted was for an R/T. Turns out thet they were just the sport models at the dealership. Wasted an hour of my time finding this out when i got there. The sales person was also un-engaging and appeared un interested in the fact that the dealership has the wrong info advertised.
2 people found this review helpful.
Apr 3, 2017
Although I find the whole new car buying process unsettling, everybody here was very nice and I am very happy with my new Jeep.
Mar 14, 2017
Fast response but changed my mind
0 people found this review helpful.
Feb 2, 2017
It was ok. These are regular guys, no funny business. The price I paid was fair and even a little below market. It's a tough business, but they tried to keep it real.
Dec 20, 2016
Generic reply. No response to my request to see vehicle.
1 people found this review helpful.
Nov 13, 2016
This dealer is very bad at contacting customers unless you are there in person ready to buy they won't contact you. I wouldn't buy from them nor would I recommend them to anyone.
3 people found this review helpful.
Read 12 old reviews
Jun 20, 2016
They would not honor the price quoted in Cargurus and insisted that Cargurus made the mistake. Do not do business with these people.
2 people found this review helpful.
Response from current dealership:
Hi Jeffrey, thank you for your interest. We are sorry there was a data pulling error between CarGurus and our systems at the time where it was pulling the cost of the vehicle as the sale price. Please call Marlon Arana, the General Sales Manager to resolve any issues. Once again, we apologize for the error and hope you will still consider Puente Hills Chrysler Dodge Jeep Ram for your next vehicle!
Feb 18, 2016
Kelson was great! Ultimately bought somewhere else but not for lack of service. :)
Jan 15, 2016
Thanks for quick response
Oct 21, 2015
Guys are really nice. Made me feel comfortable not a lot of pressure like other sales associates do.
Aug 17, 2015
Absolutely AWFUL experience for me!! Sales people seemingly deceptive and pressurize customers with a "capital P". Finance people barely disclose procedures. Apparently service dept. NOT "on the ball" - example: top on the convertible I purchased was not in working condition when I took possession. I would not recommend this dealership even to my worst enemy!!!
2 people found this review helpful.
Apr 13, 2015
Price was 25k higher than listed...........listing is the mfg retail price, dealer asked for 25k OVER list....kinda deceptive......the price listed was NOT available
1 people found this review helpful.
Feb 2, 2015
I drove there to see a vehicle and at first ( like any dealer) they were very happy to see me come in the door. After i test drove a new vehicle, told him i was looking to purchase a vehicle but i wasnt able to take it home that same day as i was in my other car and the manager basically threw me a salesman to continue and left. (Horrible customer service ). I told salesman to email me a fair price them a price, never heard back since. . Wow... so i purchased somewhere else.. their loss.. if u dont buy there same day, dont expect them to call u back, or email. They want to force u to buy then and there.. thats how they do business i guess.....
3 people found this review helpful.
Nov 28, 2014
baxter037
Dealership advertised vehicle as an automatic but it was a manual transmission. What a waste of time.
Sep 20, 2014
Dealer responded by e-mail but no phone calls.
Mar 28, 2014
Sep 22, 2012
Great
May 20, 2012
Fail to give a customer information
1 people found this review helpful.

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