Prize Auto

5908 South Van Dorn Street
Alexandria, VA 22310

http://www.prizeauto.com

Sales: (703) 454-8632

Today 9:30am - 8:00pm

(Open Now)

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Sales Reviews (24)

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Kimberly

Aug 5, 2017

Awful experience. They had a better model listed than what they actually had and confirmed over the phone. Of course I don't find this out until I make an appt. and take off from work, on the appt day, I called to confirm I was on my way, then they let me know the car wouldn't be ready until the following day. When I did drive all the way out there the next day (taking more time from work), the salesman tried to sell me the car they had - which was a lesser model, and not the one they had listed or confirmed over the phone.

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Kathryn

Aug 4, 2017

I didn't go see this dealer, but they responded very promptly and courteously.

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john

Aug 3, 2017

excellent 10 out of 10.

1 of 1 people found this review helpful.

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CJB3228

Jun 8, 2017

Although I didn't buy from them, they were extremely diligent with contacting me and they let me know promptly when a car I was looking at sold. In addition, they even offered to look at different, but similar options

1 of 1 people found this review helpful.

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maurice

Feb 22, 2017

Friendly and helpful. Nice place and willing to work with you

4 of 4 people found this review helpful.

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Jason

Jan 3, 2017

Our salesman was extremely nice and very knowledgeable.

4 of 4 people found this review helpful.

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Felix

Dec 27, 2016

Said the car was sold, yet ad still listed on Car Gurus for a week. Send another ad request, sales person said to come in to look at same car but when I said it was sold, they dropped communications. Apparently they are using the ad to get leads but the car does not exist. Typical bate and switch.

4 of 5 people found this review helpful.

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Anthony

Dec 19, 2016

Very friendly and professional salesman that I dealt with concerning the vehicle that I was considering purchasing.

0 of 1 people found this review helpful.

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Terrence

Aug 10, 2016

Very good dealer.

1 of 3 people found this review helpful.

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daniel

Jun 26, 2016

Great service

2 of 4 people found this review helpful.

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Nathan

Jun 9, 2016

I suspected a bait and switch so I asked them to have this specific car ready for me to view and they promised it would be ready. Then the morning of I thought to call and confirm that the car was physically present on the lot and available. Naturally it was "out for maintenance, and would not be returning until later in the week".

5 of 6 people found this review helpful.

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Danelle

May 17, 2016

Dealership is in a difficult location, barely any room to park let alone walk around the car to get a good look at it. When we went to see the Lancer, the battery was dead. I would think they would of checked out the car before hand because I had called them saying I was coming. Also when I revved the engine to the car, thick stinky white smoke was coming out of the exhaust. Sales men didn't know much about the car except the price and the mileage. The place seemed sketchy to me.

5 of 6 people found this review helpful.

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John

May 4, 2016

They did reapond, didn't have what I was looking for but said they'll get it and hit me back. So if they do I'll do this over and give 5 stars.

1 of 2 people found this review helpful.

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Chef S

Apr 2, 2016

Dealer not willing to guarantee passing state inspection nor willing to negotiate pricing in lieu of evident defiecenties

6 of 6 people found this review helpful.

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Dakota

Mar 25, 2016

Car had more damage than shown in pictures or description

4 of 5 people found this review helpful.

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Earl

Mar 22, 2016

Deal was quick to respond to my questions. Gave me all the information I requested.

0 of 1 people found this review helpful.

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Colleen

Mar 12, 2016

When I mentioned the price being $3900, the salesman told me that was wrong. He then checked on it and said I was right but the week before it was $5200. The description said the pickup had power windows and mirrors. It doesn't. The salesman said the battery was put in the truck in 2015 but there was a lot of corrosion on the battery terminals and cables. Driver's door was hard to open. Price is too high for being a good buy.

2 of 3 people found this review helpful.

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LILIAN

Jan 2, 2016

Thanks! Great Dealer.

0 of 3 people found this review helpful.

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Phantom

Dec 11, 2015

Guy was all over the place.. The car I called to see was disgusting..

2 of 3 people found this review helpful.

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Estrella

Nov 19, 2015

Dealers too busy to deal with customer who are interested on their merchandise.

4 of 4 people found this review helpful.

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Seth

Oct 31, 2015

Wonderful people

0 of 2 people found this review helpful.

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Tom

Oct 16, 2015

the lot was cramped and hard to get to the vehicle, let alone test drive... the manager was said to have driven it for a week and left the interior dirty and smelly and the front had additional little ding not in picture... wasted trip.

4 of 4 people found this review helpful.

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Juan

Sep 29, 2015

Easy to work with, no sales pressure and great service.

0 of 3 people found this review helpful.

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Ernest

Sep 24, 2015

Excellent customer service

0 of 2 people found this review helpful.

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Response from Prize Auto:

We appreciate your feedback and we would like to thank you for your business.

Read 11 old reviews

Jimmy jhonson

Aug 17, 2015

Nice selection, very clean cars, Worth to Vist .

0 of 1 people found this review helpful.

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Response from Prize Auto:

Jimmy,

Thank you for your business.

Michael

Aug 9, 2015

It was a rinky-dink place that I would never go back again

3 of 3 people found this review helpful.

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Response from Prize Auto:

Michael,

Sorry to hear about your bad experience here at Prize Auto. What was so "rinky-dink" about our location that will never have you come back? If you're ever willing to give us another chance doesn't hesitate to come back in. We provide great customer service and do the best we can to sell you a car that will satisfy your needs.

Thank you,
Prize Auto

faiza

Jul 31, 2015

It's absolutely professional

0 of 1 people found this review helpful.

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Response from Prize Auto:

Faiza,

Thank you for your business!

Simon

Jun 30, 2015

Not good ! Car was dirty inside and out, full of dents, sounded like it needed a service badly, unprofessional staff (although friendly) and I couldn't wait to leave!

1 of 1 people found this review helpful.

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Rasaan

Jun 14, 2015

Passed MD inspection quickly new tires and brakes...good deal too

0 of 1 people found this review helpful.

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Donald

Jun 4, 2015

Very nice staff I recommend for everyone

0 of 1 people found this review helpful.

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Nick

Apr 19, 2015

Great job.

0 of 1 people found this review helpful.

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Rich

Apr 18, 2015

did not care for the truck, but the salesman was nice.

0 of 1 people found this review helpful.

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MeLinda

Mar 16, 2015

Courteous, just to far away and no way to get there

0 of 1 people found this review helpful.

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EMGARAGE

Nov 19, 2014

i hade mice experience with E&M Garage.. They were very honest discribing the car's conditions. They provided the carfax and mesntainace record of the car. Excellent communication and honesty.

0 of 1 people found this review helpful.

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kantrelle

Jun 24, 2014

Horrible dealership very rude and they don't like to address problems with their cars

1 of 1 people found this review helpful.

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